Inside Track
Governance
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Deploying AI with employee councils: An IT playbook from Microsoft
Bringing employee voices into our AI decision-making The early phase of enterprise AI can be a little chaotic, and that’s OK. Teams experiment. Ideas are…
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Scaling AI responsibly at Microsoft: Lessons from our Customer Zero journey
As we move from AI experimentation to enterprise-scale deployment, a new challenge is emerging: How do we govern thousands of AI agents, workflows, and copilots…
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Turning network configuration management into a conversation at Microsoft with Autonet AI Agent
Network engineers at Microsoft rarely struggle because they lack the tools to do their work. The challenges appear when they need to access too many…
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AI-ready data: Building the foundation for enterprise AI at Microsoft
For years, organizations have treated data as a critical business asset. Here at Microsoft, data powers our reporting, supports our decision-making, and helps our leaders…
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Our Customer Zero guide: Enabling agent creation across Microsoft 365 Copilot, Copilot Studio, and Foundry
Generating value by empowering your employees to build agents AI agents are an increasingly important way for organizations to scale knowledge, help their employees boost…
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Boosting product manager productivity at Microsoft with AI
Product managers operate at the intersection of customers, engineering, strategy, and execution. They translate customer needs into requirements, prioritize competing investments, coordinate and make trade-offs…
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From the field: How agentic AI is reshaping adoption at Microsoft
Two years ago, AI adoption at Microsoft felt kind of like pushing a boulder up a hill. We had the technology, the licenses, and the…
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Prioritizing AI transformation opportunities in Microsoft Finance
When organizations begin adopting AI, one of the first important questions to be answered is where to start. The needs and options across different teams…
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Transforming the data foundation behind our datacenter expansion at Microsoft
The team building our datacenters here at Microsoft needed to get organized. Microsoft Cloud Operations + Innovation (CO+I), our organization that plans, builds, and operates…
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How we deploy and manage enterprise devices at Microsoft Digital
In a global organization such as Microsoft—with more than 220,000 employees connecting and working together from offices and remote workspaces scattered around the world—we enable…
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Securing AI agents in the enterprise: Learnings from our journey at Microsoft
As AI agents become more sophisticated and autonomous, large enterprises like ours face a fundamental challenge: How do you enable powerful new AI experiences among…
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From AI ambition to enterprise execution: Our Customer Zero journey
For many organizations, the next phase of AI is to move beyond vision and into execution. Most leaders understand the opportunity that AI presents, but…