Cloud platform
Learn how we’re building, operating, and scaling cloud platforms across Microsoft using Azure, AI services, and enterprise-scale architectures.
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Securing AI agents in the enterprise: Learnings from our journey at Microsoft
As AI agents become more sophisticated and autonomous, large enterprises like ours face a fundamental challenge: How do you enable powerful new AI experiences among…
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Resolving repetitive support tickets at Microsoft with AI automation
Across Microsoft, our product teams rely on lab environments to develop, test, validate, and troubleshoot products before they reach customers. These labs are typically made…
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How Microsoft built an AI coach to scale personalized sales training
What would happen if you built an AI version of your CEO to coach thousands of sellers? At Microsoft, that question emerged from a much…
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Taming software licensing sprawl at Microsoft with an AI-driven solution
It’s a common challenge at any large enterprise—important, related data scattered across the organization, residing in disconnected silos. If only there was an efficient way…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the…
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Microsoft CISO advice: Securing AI with full stack red teaming
At Microsoft, we approach security for AI systems holistically using a full stack red teaming that goes beyond just testing an AI model. Corporate Vice…
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Transforming our approach to sensitivity labels at Microsoft with Microsoft Entra
Security groups serve as the backbone of our approach to access control across the Microsoft corporate tenant. These groups determine who has access to different…
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Reinventing hybrid cloud integration at Microsoft—from months to one day
For years, network engineering teams at Microsoft have faced a paradox: They can spin up a full Microsoft Azure cloud environment in a matter of…
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Supercharging network operations at Microsoft with AI-based unified network intelligence
At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs, incidents, tickets, and fragmented tools. They piece together signals from…
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Microsoft CISO advice: Apply engineering fundamentals to securing AI
Agentic AI, like any software, is just one part of a business solution. It is not the only element that needs to be secured. Engineers…
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Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end…
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Olutunde Makinde: From Lagos to Redmond, a Microsoft IT engineer’s journey
A career in Microsoft Digital, the company’s internal IT organization, puts employees at the center of one of the world’s most complex and forward‑leaning enterprise…