Topic
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Developer tools
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Taming our Python dependencies at Microsoft with AI
At Microsoft, Python has long been one of our most popular programming languages. Our developers use it for building production systems, internal tools, automation workflows,…
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Supercharging network operations at Microsoft with AI-based unified network intelligence
At Microsoft, our network engineers work across multiple systems, including topology views, telemetry dashboards, logs, incidents, tickets, and fragmented tools. They piece together signals from…
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Transforming IT support across Microsoft with the Employee Self-Service Agent
We’re in a new world of work support today, where Microsoft 365 Copilot and agentic AI make getting detailed help with a problem as easy…
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Reclaiming engineering time with AI in Azure DevOps at Microsoft
At Microsoft Digital, the company’s IT organization, we’re reimagining how engineers, product managers, and program managers work. Microsoft Azure DevOps (ADO) is our company’s end-to-end…
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Powering the new age of AI-led engineering in IT at Microsoft
When generative AI burst into the mainstream, it landed in our IT engineering organization like a shockwave. There was excitement, curiosity, skepticism, and no shortage…
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Moving from a ‘Scream Test’ to holistic lifecycle management: How we manage our Azure services at Microsoft
Nearly a decade ago, as we began our journey from relying on on-premises physical computing infrastructure to being a cloud-first organization, our engineers came up…
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Unlocking enterprise AI extensibility at Microsoft with Microsoft Copilot Studio
Microsoft 365 Copilot extensibility is a revolutionary new framework for advancing enterprise AI. By creating their own agents, individuals and teams can customize Copilot’s behavior…
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Ten tips to unlock Microsoft 365 Copilot for your engineers
Savvy engineers are always on the lookout for ways to enhance their productivity and improve their collaboration. Engage with our experts! Customers or Microsoft account…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. Engage with our experts!…
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Boosting efficiency with SharePoint agents: How our Microsoft legal team is helping clients find answers faster
We all know the frustration of searching for answers we can’t find, and legal professionals often spend too much time answering the same questions repeatedly.…
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Getting to ‘search completeness’ internally at Microsoft
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on…