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IT strategy
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Guiding our AI deployment with a set of employee councils
The AI adoption curve gets steeper every day, as the technology continues to advance at lightning speed. At Microsoft Digital, the company’s IT organization, we’re…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the…
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IT on the cutting edge: Working in Microsoft Digital in the era of AI
What’s it like to power the systems behind a global technology leader from the inside? Working in Microsoft Digital, the company’s internal IT organization, means…
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How Work IQ is supercharging our AI usage at Microsoft
At Microsoft, we’re constantly thinking about the future of work—how the power of AI and agents is transforming the way knowledge workers do their jobs,…
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Skilling up for the future of work at Microsoft with Agent Launchpad
As AI continues to evolve and its applications across business workflows expand, it can be difficult for employees to stay on top of the latest…
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Transforming the marketing function at Microsoft with AI
The AI revolution is reaching everyone. As AI agents become more mainstream, we’ve seen the powerful impact they can have on all kinds of work…
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward goal: Help our organization experiment with AI, learn quickly, and…
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Conditioning our unstructured data for AI at Microsoft
Anyone who has ever stumbled across an old SharePoint site or outdated shared folder at work knows firsthand how quickly documentation can fall out of…
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Harnessing AI: How a data council is powering our unified data strategy at Microsoft
Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has…
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and…
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Mapping the Microsoft approach to accessibility in the world of AI
More than 1 billion people worldwide have a disability, and 83 percent of people will experience a disability during their working years. As AI transforms…
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Powering the new age of AI-led engineering in IT at Microsoft
When generative AI burst into the mainstream, it landed in our IT engineering organization like a shockwave. There was excitement, curiosity, skepticism, and no shortage…