Inside Track
Developer and automation
Learn how we’re empowering our developers and IT teams with modern engineering tools, automation platforms, and AI-powered development experiences across Microsoft.
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AI at scale: How we’re transforming our enterprise IT operations at Microsoft
Running an IT operation at a global scale is a daunting task, even for Microsoft. Comprised of millions of connected devices and virtual networks, our…
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Deploying Microsoft Agent 365: How we’re extending our infrastructure to manage agents at Microsoft
The number and sophistication of agents that our employees are building here at Microsoft is growing rapidly. To help us and all enterprises respond to…
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Accelerating employee services at Microsoft with the Employee Self-Service Agent
Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Previously, when our employees…
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Reimagining campus support at Microsoft with the Employee Self-Service Agent
Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to…
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How our team chose between Dataverse and SQL Server
Microsoft Digital stories Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the…
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The future of work is here: Transforming our employee experience with AI
The 2020s have been a tumultuous decade for employees globally. Starting with the COVID-19 pandemic that upended workplace norms and expectations in 2020, then quickly…
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At…
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Empowering employees with the Microsoft Power Platform at Microsoft
At Microsoft, our employees are using the Microsoft Power Platform to bring their ideas and visions to life. It’s our low-code development suite that anyone—not…
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Simplifying nonprofit volunteering at Microsoft with Power Automate
Power Automate, part of the suite of tools offered by Microsoft Power Platform, is a low-code, cloud-based automation service powered by AI. In the company’s…
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Empowerment with good governance: How our citizen developers get the most out of the Microsoft Power Platform
What if every employee, no matter their technical expertise or job description, had the power to use software development to create their own solutions? Imagine…
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Transforming how Microsoft executives use their time with Microsoft Outlook calendar analytics
We periodically update our stories, but we can’t verify that they represent the full picture of our current situation at Microsoft. We leave them on…