Inside Track
AI
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Accelerating workplace productivity at Microsoft with Windows Recall
Have you ever struggled to find an important document or photo? Forgotten which app a colleague shared an important data point with you on? Browsed…
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The agentic future: How we’re becoming an AI-first Frontier Firm at Microsoft
The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees’ day-to-day work are emerging.…
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Accelerating employee services at Microsoft with the Employee Self-Service Agent
Microsoft is a huge and complex organization, with more than 200,000 full-time employees working in hundreds of locations around the world. Previously, when our employees…
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Reimagining campus support at Microsoft with the Employee Self-Service Agent
Julie is a typical Microsoft employee, one who commutes to her office, parks in a garage, orders meals from the cafeteria, finds her way to…
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Enterprise AI maturity in five steps: Our guide for IT leaders
Charting a course through today’s digital landscape means navigating the transformative potential of AI—a technology redefining how organizations innovate and adapt. For leaders seeking to…
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‘Putting your meetings in your earbuds’: How we now catch up on missed meetings with Audio Recap podcasts
Here at Microsoft, we’re putting our meetings into our earbuds. That’s the best way to think about the new Audio Recap feature in Microsoft Teams.…
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Enabling meaningful AI adoption at Microsoft with a Microsoft 365 Copilot Expo
As our employees incorporate AI into their day-to-day routines, new ways of working are emerging at Microsoft. People are using Microsoft 365 Copilot as their…
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Making transportation seamless and efficient with the power of data and AI at Microsoft
It’s full speed ahead for the future of transportation at Microsoft. Five years ago, as a global pandemic shut down offices and commuting ground to…
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Defining the future: How we’re building an AI-powered continuous improvement culture at Microsoft
We’re at a crucial point in the history of technology. Our need for greater efficiency and productivity is urgent and increasing. At the same time,…
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Reimagining how we collaborate with Microsoft Teams and AI agents
In 2017, the introduction of Microsoft Teams revolutionized how our employees connected and collaborated. Fast forward to 2025, and the employee experience landscape has evolved…
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How we’re recapping our meetings with AI and Microsoft Teams Premium at Microsoft
Traditionally, missing a meeting—or even just a part of one—could mean being left behind while the rest of the team pressed forward. Referring to prior…
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Closing the deal with Microsoft 365 Copilot for Sales at Microsoft
Microsoft Digital stories We didn’t just hope Microsoft 365 Copilot for Sales would make a difference for our sales team here at Microsoft—we measured it.…