INDUSTRY
Microsoft for consumer goods
Maximize your return on intelligence.
Copilot is now the front door to Dynamics 365, your agentic system of record.
OVERVIEW
Agentic transformation in action
Meet consumer demands and drive sustainable growth with predictive analytics and data-driven insights.
Build brands people love
Marketers can drive brand equity and more personalized content with a holistic understanding of consumers fueled by AI-powered data and insights.
Design and produce next-gen products
R&D and manufacturing teams can reduce time to market with data-driven design and AI-powered production for better business outcomes.
Drive sustainable supply chain agility
Anticipate disruptions, enhance forecasting accuracy, and optimize operations to help ensure sustainable access to the right products at the right time.
Optimize global revenue growth
Sellers can improve margins and maximize profitability with an AI-powered sales engine.
USE CASES
Build AI-ready consumer goods
Use trusted data and AI to personalize consumer engagement and improve production performance.
- Give shoppers an AI-powered assistant that answers questions, recommends products and bundles, and helps them choose with confidence.
- Connect factory, quality, inventory, and equipment signals with AI to monitor operations, identify issues early, and coordinate the right actions.
CUSTOMER STORIES
See how brands are innovating
PRODUCTS
Learn about consumer goods products
Drive growth, empower your employees, and build resilience with trusted products from Microsoft.
Discover valuable resources
Guide
• November 2026
Sense, Plan, Act, Learn: Building an Agile, AI-Powered Supply Chain in Retail and Consumer Goods
Learn how a connected, AI-supported approach helps you spot change sooner, align decisions across teams, and adjust operations with less friction.
Catalog
• July 2026
AI Designed for People
Study
• April 2026
Total Economic Impact™ of Microsoft AI solutions for retail and consumer goods
Guide
• Sept 2026
Discover how AI shopping assistants transform the consumer journey
NEXT STEPS
Achieve more in consumer goods
Partners
Connect with partners
Get in touch with trusted Microsoft partners to find up-to-date consumer goods services for your business needs.
Technology
Visit a Microsoft Technology Center
Explore a range of tailored engagements and immersive experiences led by Microsoft senior architects and technical leaders.
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