Energy – Power and Utilities | Microsoft AI

Power and Utilities use cases

Build AI-ready power

Apply trusted data, AI, and agentic operations across the grid to modernize infrastructure, improve reliability.

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Frontline Operations

Frontline Operations

Improve frontline support, safety, and service

Help crews work safely and restore service faster with AI-guided support and real-time operational context.

Grid Operations

Grid Operations

Optimize grid operations

Agentic grid orchestration helps utilities anticipate grid conditions, coordinate response, and protect reliability.

Asset Management

Asset Management

Optimize assets and operations

Agentic asset orchestration helps utilities spot emerging asset risks, prioritize maintenance, and prevent avoidable outages.

CUSTOMER STORIES

Explore innovation in power and utilities

BKW

BKW builds an AI and geospatial foundation for the energy transition

BKW uses Microsoft AI and geospatial technologies to improve weather forecasting and support sustainable energy infrastructure planning.

Thomas Bilbo, Principal Product Owner

Centrica

Centrica scales customer service innovation with Microsoft Power Platform

Centrica uses Microsoft Power Platform to improve service operations and help teams deliver faster, more efficient customer outcomes.

Thomas Bilbo, Principal Product Owner

EDP

EDP scales AI and IoT to accelerate energy transition

EDP uses cloud, AI, machine learning, and IoT to turn data into action and advance its decarbonization goals.

Thomas Bilbo, Principal Product Owner

E.ON

E.ON uses Copilot to manage grid complexity and boost productivity

E.ON uses Copilot for Microsoft 365 to help employees handle complex grid operations more efficiently during the energy transition.

Thomas Bilbo, Principal Product Owner

JERA

JERA uses Azure OpenAI to modernize plant operations

JERA combines Azure OpenAI with operational know-how to drive data-based operation and maintenance for more resilient power generation.

Thomas Bilbo, Principal Product Owner

PARTNER SOLUTIONS

Explore more solutions

Find power and utilities industry offerings from the Microsoft partner ecosystem.

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Grid operations

EcoStruxure DERMS by Schneider Electric

Overcome energy industry disruptions with a grid-aware solution tailored for utilities.

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Collaboration

SAP S/4HANA for Microsoft Teams

Collaborate with colleagues directly from SAP S/4HANA Cloud applications using Microsoft Teams.

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Analytics

ABB Ability Solutions

Make real-time, data-driven decisions for safer, smarter, more efficient operations.

PRODUCTS

Discover products for power and utilities

Transform your operations, enhance customer service, and reach your targets with trusted products from Microsoft.

Microsoft 365 Copilot

Help energy teams draft, analyze, summarize, and collaborate with AI grounded in organizational context.

Microsoft Fabric

Unify energy data, analytics, and reporting in one SaaS platform built on shared OneLake storage.

Microsoft IQ

Ground Copilot and agents in shared context across work, business data, organizational knowledge, and the web.

Azure

Build custom solutions that help you modernize operations from energy production to the intelligent grid.

Microsoft Foundry

Build and manage AI agents, models, and tools for energy scenarios with enterprise controls.

Microsoft Copilot Studio

Create low-code agents and workflows that connect energy teams with operational data and systems.

Microsoft Teams

Connect frontline and office teams through chat, meetings, files, apps, and real-time collaboration.

Azure IoT Operations

Connect, process, and contextualize industrial asset data at the edge on Arc-enabled Kubernetes.

Azure Digital Twins

Model connected assets and environments as live twin graphs to support operational insight.

Microsoft Defender for Cloud

Manage cloud security posture and protect energy workloads across hybrid and multicloud estates.

Dynamics 365 Field Service

Plan, schedule, and support mobile field teams with connected work orders, assets, and service data.

Microsoft Cloud for Sustainability

Monitor and manage your environmental sustainability journey with data and AI.

Microsoft Emissions Impact Dashboard

Measure and track the emissions impact of your organization's cloud usage to drive new efficiencies.

Microsoft Purview

Discover, govern, and protect energy data across its lifecycle, including data used by AI.

Microsoft Security Copilot

Help security teams investigate threats and manage posture using generative AI and security context.

Explore valuable resources

A power lines in the sky

Podcast

• February 2024

Get insights from energy industry leaders on The Short Circuit

Hear U.S. Department of Energy Deputy Secretary David Turk discuss the current state and future of the energy sector.

A group of men wearing safety vests and helmets

White paper

• 2024

Orchestrating the Grid: Tackling Utilities' Opportunities and Challenges

A person in a safety vest and white hard hat

White paper

• 2024

Navigating NERC CIP compliance in the cloud

A wind turbines on a hill

White paper

• 2024

How AI empowers the wind industry to achieve more

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