Use a performance dashboard to optimize seller activities
When sellers follow a predefined set of activities from day to day, they will usually be more productive.
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Dynamics 365 powers social shopping needs with headless commerce
Over the last 15 years, social media has grown rapidly, both in reach and in impact on our daily lives. -
6 field service trends to watch in 2022
The global field service market is continuing to grow at a quickening pace. -
Plan for updates to the in-store solution in Dynamics 365 Commerce
Every day, retail stores are providing enhanced customer experiences and streamlining operations with the in-store apps from Dynamics 365 Commerce. -
4 ways to accelerate revenue with Dynamics 365 Sales and AI
If sales were simple, then every seller and every sales organization would be successful. -
Microsoft is named a Leader for Field Service Management
The past year has cultivated many personal and professional changes. -
Improve seller productivity with a sales cadence
In sales, planning is everything. However, many sales reps lack a detailed plan on how to follow up with prospects. -
The evolution of retail store into an experience center
With more and more customers looking to digital channels for product information, feedback, and insights, the role of the store is changing from a place that simply houses and transacts products to another integral step in building and differentiating customer experience. -
Dynamics 365 helps build the retail supply chain of the future
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. -
Bridging the omnichannel gap in retail with Dynamics 365
Omnichannel has been around for more than a decade now, so it might be surprising to realize that there are still gaps in a strategy that has become table stakes for most retailers. -
Microsoft named as a worldwide Leader in IDC MarketScape for Customer Data Platforms
Organizations across industries and around the world are seeking new ways to unlock their customer data to provide high-quality, connected customer experiences. -
Dynamics 365 Marketing approaches responsible AI with intention
At Microsoft Ignite, Microsoft Dynamics 365 Marketing announced a range of new AI features.
