Dynamics 365 Sustainability
Record, report, and reduce your environmental impact—powered by Microsoft Copilot and agents, from data collection to disclosure.
Overview
Turn environmental data insights into action
Bring carbon, water, waste, and ESG data together so sustainability, finance, and operations teams work from the same numbers.
- Bring in activity data from facilities, utility providers, suppliers, and business systems with Excel templates, Power Query connectors, and scheduled data provider connectors, and keep it in a consistent sustainability data model that helps maintain context and traceability.
- Apply prebuilt or custom calculation models and emission factor libraries such as EPA, DEFRA, and IPCC in line with the GHG Protocol, report Scope 2 using location-based and market-based methods, and manage water and waste data alongside carbon.
- Move beyond spend-based estimates with supplier-specific emissions and product carbon footprint data that suppliers submit through a dedicated portal.1
- Send targeted requests to facility managers, business units, and other data owners, with due dates, reminders, and optional approval workflows.
- Assess disclosure requirements, apply materiality, prepare quantitative and qualitative information, and maintain supporting evidence across standards such as CSRD, ASRS, BRSR, GRI, IFRS S1 and S2, and SASB. Export assessment data to prepare for XBRL tagging.
- Assign tasks on requirements and facts to colleagues and teams, and route assessments through multi-level approvals before you disclose.
- Maintain an audit trail with data lineage that shows the activity data, emission factors, and calculation logic behind reported figures (preview).
- Lock data ingestion, calculations, and external reporting independently, and handle restatements without a full unlock (preview).
- Visualize results across business units and your value chain with Power BI, and ask Copilot for quick answers.1
- Generate standard and configurable reports on emissions, water, and waste, and use Copilot to help draft reports for CSRD preparation.1
- Identify emissions hotspots with intelligent insights (preview), track water and waste with dedicated dashboards and intensity metrics, and decide where to act.1
- Calculate product carbon footprints and allocate facility emissions to items based on production data.1
- Set incremental and long-term targets, including net-zero goals and goals aligned with the Science Based Targets initiative (SBTi), and track them with scorecards.
- Import data from Dynamics 365 and other business systems, and apply an internal carbon fee by facility or business unit so finance, procurement, and operations can weigh carbon alongside cost and risk.1
- Chat with colleagues in Microsoft Teams about records and company-wide goals.
- Connect more data sources, extend data models, and create apps and workflows with low-code tools built on Microsoft Dataverse.
- Ask questions of your data, find facts for disclosures, and build calculation models without writing queries.1
- Connect Copilot Studio agents through the Dataverse MCP server while keeping your existing security and governance controls.
Agents
Use Microsoft Copilot and agents to
simplify sustainability work
Get answers from your data in natural language, bring insights into Microsoft 365, and build custom agents with Copilot Studio for your own workflows.
Microsoft Copilot
Ask about app data in natural language and use your agents from a side pane in the flow of work.2
Microsoft Copilot in Dynamics 365 Sustainability
Query data, analyze ESG documents, and create reports and calculation models in natural language.1
Custom AI agents
Use Microsoft Copilot Studio and the Dataverse MCP server to automate the tasks your team repeats most.
News
What’s new and notable
Microsoft named a Leader in three Gartner® Magic Quadrant™ reports for Cloud ERP
See why Microsoft was named a Leader in three Gartner® Magic Quadrant™ reports for Cloud ERP—for Service-Centric Enterprises, Product-Centric Enterprises, and Finance.4
Microsoft named a Leader in the IDC MarketScape for Worldwide AI‑Enabled Large Enterprise ERP Applications
Discover why Microsoft was named a Leader in the IDC MarketScape: Worldwide AI-Enabled Large Enterprise ERP Applications 2025 Vendor Assessment.5
FEATURES
Address your sustainability priorities
Environmental impact management
Track carbon, water, waste, and energy data in one place to monitor performance and spot reduction opportunities.
Audit-ready ESG reporting
Help prepare CSRD/ESRS, GRI, IFRS S1 and S2, and SASB disclosures with traceable data that supports assurance.
Carbon accounting and emissions
Calculate Scope 1, 2, and 3 emissions based on GHG Protocol categories, with location- and market-based Scope 2.
Value chain sustainability
Engage suppliers through a dedicated portal to collect emissions and product carbon footprint data for Scope 3.1
Social and governance data
Track quantitative ESRS metrics beyond environmental standards and report them with your carbon, water, and waste data.
Decarbonization planning
Find emissions hotspots, set reduction targets, model what-if scenarios, and track progress with scorecards.1
Pricing
Choose your plan
Dynamics 365 Sustainability Essentials
Record, report, and reduce your impact with core carbon, water, and waste data management.
$4,000.00
tenant/month, paid yearly
Record, report, and reduce your impact with core carbon, water, and waste data management.
This product is not available in your market.
- Foundational carbon, water, waste data management
- Scopes 1, 2, and multiple Scope 3 emissions
- Dataverse capacity: 10 GB2
Dynamics 365 Sustainability Premium
Essentials plus Scope 3 categories 10, 11, 14, and 15, product carbon footprint, and more.
$12,000.00
tenant/month, paid yearly
Essentials plus Scope 3 categories 10, 11, 14, and 15, product carbon footprint, and more.
This product is not available in your market.
- Carbon management for all of Scope 3
- Advanced water and waste data management (Preview)
- ESG value chain solution (Preview)
- AI-powered insights and Microsoft Copilot (Preview)
- Product carbon footprint management
- AI Builder: 25K credits
- Dataverse: 50 GB2
- Everything in Essentials
Partners
Extend and implement with Microsoft partners
Customer stories
See how organizations put sustainability data to work
Resources
Explore Dynamics 365 Sustainability resources
Guide
Four steps to get started
Learn the initial steps to start recording, reporting, and reducing your environmental impact.
Assessment
ESG data readiness assessment
Answer a few questions to see how prepared your data is for sustainability reporting.
Documentation
Explore the product documentation
Find setup guides, data model references, and how-to articles.
Community
Connect with the sustainability community
Ask questions, share answers, and learn from peers and Microsoft experts.
Frequently asked questions
- Dynamics 365 Sustainability helps organizations record environmental impact, report progress, and identify opportunities to reduce their footprint. It brings sustainability data, calculations, analysis, and reporting into the Dynamics 365 ERP portfolio, connecting sustainability more closely with financial and operational processes.
- No. Dynamics 365 Sustainability is the new name for Microsoft Sustainability Manager. It builds on existing sustainability management capabilities for data, calculations, analysis, and reporting while bringing them into the Dynamics 365 ERP portfolio.
- You can manage carbon, water, waste, and energy data, plus quantitative social and governance metrics across ESRS areas. Calculate Scope 1, 2, and 3 emissions, report Scope 2 using location-based and market-based methods, and use supplier emissions and product carbon footprint data to strengthen Scope 3.
- It turns activity and emissions data into structured metrics and reporting facts, including standard and custom reports, and supports disclosure preparation for CSRD, GRI, IFRS Sustainability Disclosure Standards, and SASB. Teams can apply materiality, export data to prepare for XBRL tagging, and use controls that improve traceability.
- Dynamics 365 Sustainability is now part of the Dynamics 365 ERP portfolio. You can bring in data from Dynamics 365 and other business systems through Power Query and Dataverse connectors, so sustainability data sits closer to the financial and operational processes that drive emissions and costs.
Contact us
Learn more about our products, discuss use cases, or get pricing information.
Available M-F 6 AM to 3 PM PT.
Available M-F 6 AM to 3 PM PT.
Call (800) 642 7676
- [1]Some capabilities, including product carbon footprint, the ESG value chain solution, allocations, what-if analysis, intelligent insights, water and waste intensity metrics, internal carbon fee, document analysis, and Copilot, require the Premium plan.
- [2]Microsoft Copilot must be enabled by an administrator and requires qualifying licenses, such as a Microsoft 365 Copilot license. It provides read-only access to app data.
- [3]Certain features in the plan require Azure meters and other Microsoft licenses (for example, Microsoft 365 and Power BI).
- [4]AI Suggestion: Learn about Tomas Kienast's professional insights and contributions at Microsoft.
- [5]
IDC MarketScape: Worldwide AI-Enabled Large Enterprise ERP Applications 2025 Vendor Assessment, IDC #US52976925e, October 2025.
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a three-to-five-year timeframe. Vendor market share is represented by the size of the circles.
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