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Final Status: Internal monitoring alerted Microsoft engineers to an LCS portal access issue. Microsoft engineers restarted the portal services, and access to LCS was restored for customers.

User Experience: Users attempting to sign in to LCS would be redirected back to the sign in page.

Customer Impact: All Microsoft Dynamics LCS customers worldwide.

Incident Start Time: Tuesday, July 5, 2016 at 9:02 AM UTC.

Incident End Time: Tuesday, July 5, 2016 at 11:24 AM UTC.

Next Steps: A Post Incident Report will be available within 5 business days.

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