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Microsoft Azure
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Unleashing API-powered agents at Microsoft: Our internal learnings and a step-by-step guide
Agentic AI is the frontier of the AI landscape. These tools show enormous promise, but harnessing their power isn’t always as straightforward as prompting a…
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Making transportation seamless and efficient with the power of data and AI at Microsoft
It’s full speed ahead for the future of transportation at Microsoft. Five years ago, as a global pandemic shut down offices and commuting ground to…
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Modernizing IT infrastructure at Microsoft: A cloud-native journey with Azure
At Microsoft, we are proudly a cloud-first organization: Today, 98% of our IT infrastructure—which serves more than 200,000 employees and incorporates over 750,000 managed devices—runs…
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Smarter labs, faster fixes: How we’re using AI to provision our virtual labs more effectively
Microsoft Digital stories Providing technical support at an enterprise of our size here at Microsoft is a constant balancing act between speed, quality, and scalability.…
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Eight steps for managing your support team content with AI tools
Microsoft Digital stories Like many large organizations, our support team develops thousands of troubleshooting guides, self-help resources, knowledge base articles, and process documents to guide…
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Securing the borderless enterprise: How we’re using AI to reinvent our network security
The modern enterprise network is complex, to say the least. Enterprises like ours are increasingly adopting hybrid infrastructures that span on-premises data centers, multiple cloud…
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Five principles that guided our network journey to Microsoft Azure and the cloud at Microsoft
At Microsoft, we operate one of the world’s largest IT infrastructures. So, when we embarked on the journey nearly a decade ago to move from…
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The $500-billion challenge: Inside the modernization of Microsoft Treasury’s back-end infrastructure
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative…
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Helping Microsoft employees understand their value with the Total Rewards Portal
Our total rewards communications are an essential aspect of empowering employees to understand the value of Microsoft compensation and (for employees in the United States)…
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software…
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Implementing a Zero Trust security model at Microsoft
At Microsoft, our shift to a Zero Trust security model—which began more than seven years ago—has helped us navigate many challenges. The increasing prevalence of…
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Implementing strong user authentication with Windows Hello for Business
Deploying Windows Hello for Business internally here at Microsoft has significantly increased our security when our employees and vendors access our corporate resources. This feature…