AI deployment and adoption
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Powering the technical veracity of AI at Microsoft with a Center of Excellence
When we launched our AI Center of Excellence (CoE) in 2023, we had a straightforward goal: Help our organization experiment with AI, learn quickly, and do it responsibly. Our teams across Microsoft Digital—the company’s internal IT organization—leaned in. We built…
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Conditioning our unstructured data for AI at Microsoft
Anyone who has ever stumbled across an old SharePoint site or outdated shared folder at work knows firsthand how quickly documentation can fall out of date and become inaccurate. Humans can usually spot the signs of outdated information and exclude…
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Microsoft CISO advice: The importance of a written AI safety plan
Yonatan Zunger, CVP and Deputy CISO for Microsoft, has spent his career considering complex questions with security and privacy while building platform infrastructure and solutions. His experience underpins his advice on how to build a safety plan for working with…
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Harnessing AI: How a data council is powering our unified data strategy at Microsoft
Information technology is an ever-evolving landscape. Artificial Intelligence is accelerating that evolution, providing employees with unprecedented access to information and insights. Data-driven decision making has never been more critical for businesses to achieve their goals. In light of this priority,…
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Microsoft CISO advice: The most important thing to know about securing AI
Using AI comes with inherent risks. In a recent video, Yonatan Zunger, CVP and deputy CISO for Microsoft, suggests thinking about AI as a new intern will help you naturally take the right approach to AI security. Zunger and his…
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Deploying Microsoft Baseline Security Mode at Microsoft: Our virtuous learning cycle
The enterprise security frontier isn’t just evolving. It’s accelerating beyond the limits of traditional security models. AI acceleration, cloud adoption, and rapid growth of enterprise apps have dramatically expanded the attack surface. Every new app introduces a new identity. Every…
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Accelerating transformation: How we’re reshaping Microsoft with continuous improvement and AI
Technology companies are really people companies. In an age of rapidly advancing AI, losing sight of this reality leads to an overemphasis on new tools while neglecting opportunities for the transformational change that AI offers. Moving forward, the winners will…
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Mapping the Microsoft approach to accessibility in the world of AI
More than 1 billion people worldwide have a disability, and 83 percent of people will experience a disability during their working years. As AI transforms how we build and experience technology, accessibility has to be built in from the start.…
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Deploying the Employee Self‑Service Agent: Our blueprint for enterprise‑scale success
The case for AI in employee assistance The advent of generative AI tools and agents has been a game changer for the modern workplace at Microsoft. And one of the foremost examples of how we’re reaping the benefits of this…
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Powering the new age of AI-led engineering in IT at Microsoft
When generative AI burst into the mainstream, it landed in our IT engineering organization like a shockwave. There was excitement, curiosity, skepticism, and no shortage of questions about what this technology meant for the future of IT. At Microsoft Digital—the…
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The Frontier Firm: How knowledge workers are forging their own AI tools at Microsoft
Knowledge workers have all been there. Maybe you’re a product manager with a backlog that you can’t ever get to. Perhaps you’re a designer who can never seem to get engineering resources assigned to you. Or maybe you’re a program…
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Read our seven tips for shifting to a ‘cloud native’ device management strategy
At Microsoft, we manage a large, diverse device estate, with more than 1 million devices in use by employees and teams across our global corporate network. For years, we stitched together insights across multiple tools, wrote custom queries, and maintained…