Artificial intelligence has reached an inflection point. The conversation is no longer about what AI could do—but whether it’s delivering real outcomes inside organizations today. For many leaders, that distinction matters. Excitement alone doesn’t move a business forward. What does is clarity: how AI shows up in daily work, how it’s trusted, and how it
When it comes to preventing fraud, banks and other financial institutions have their work cut out for them. Not only is financial fraud on the rise, but it’s also getting harder and more expensive to stop as the payments industry continues to diversify by embracing real-time transactions.
A top health system in the country was struggling with the challenges of a fragmented infrastructure. The pandemic was causing additional strain on their systems, and they realized their clinical infrastructure was not scaling to meet changing needs.
There’s never been a more complex time for financial services firms to try and manage risk. From an expanding range of cyberthreats, such as ransomware and third-party vulnerabilities, to business and operational risks such as regulatory compliance and data security, companies need to be more aggressive than ever in reducing risk, in all its forms.
Delinquency rates have been low during the pandemic. However, forbearance, social policies, and fiscal relief are phasing out. Institutions must be prepared for an oncoming bubble of non-performing loans (NPLs). As EY stated in a recent blog post, “With large swathes of retail customers and small-to-medium-sized enterprises (SMEs) expecting to need financial assistance to avoid collections, banks must act now to devise a set of unique debt treatment strategies and solutions.
For many consumers, the days of shopping at brick-and-mortar stores are fading. Digital commerce is exploding, and today’s shoppers are using websites and mobile apps to buy what they want, when they want it.
I've seen many professional services companies that were early adopters of hybrid work due to the knowledge-based nature of their practices. However, as we all know, the pandemic dramatically accelerated the shift, proving that hybrid work could scale.
To help improve the health of mothers and babies, Microsoft US Health and Life Sciences (HLS) is taking action through PowerMom, a consortium of health and technology companies, advocacy groups, and community health centers led by the Scripps Research Digital Trials Center. Together, these organizations work to advance research into maternal wellbeing.
The more you empower these workers with technology to help them stay engaged across your organization, while also enabling them to better serve your customers or complete specific jobs, the bigger the impact they are likely to have on your business and organizational goals.
One word summarizes the state of today’s supply chains: disruption. Supply chain disruption, caused by everything from geopolitical events to trade tensions to environmental disasters, is causing major shocks to supply and demand across the globe. According to a Gartner Supply Chain Executive Report, nearly 70 percent of supply chain leaders have been constantly responding to disruptions since the beginning of 2019.
Some of the most interesting scientific discoveries happen at the intersection between disciplines—and sometimes those discoveries can even save lives. That’s what two researchers at the University of North Carolina learned with organ transplantation, when they set out to find a better way to match donors with recipients.
For hospitals across the country, the pandemic reinforced the need to improve patient care by moving electronic health records (EHRs) from datacenters to the cloud for greater agility, security, and scalability. Modernization goals progressed during the past two years—driven by the impact of COVID-19, costs, and pressures—accelerating digital transformation. At Microsoft, we kept pace by collaborating with customers to migrate their EHRs to the cloud with Azure.
The past two years have been a tipping point for the digital transformation of professional services, testing the industry’s agility and the staying power of its traditional business models.
