Tom Lawry, Author at Microsoft in Business Blogs

Published May 19, 2021

2 min read

The transformation for good imperative

The world is very different today than it was just a year ago. The realities of COVID-19 have challenged us all. The pandemic rearranged our health and wellness priorities while teaching us some valuable lessons. When faced with a crisis, we’ve learned that health systems and health leaders are capable of agile transformation.

Published March 19, 2021

3 min read

The short and long view of how AI is changing health

While AI is driving value in all aspects of our lives, there are times where it’s hard to separate the aspirations of those who want to use it to do good from those leveraging AI today to positively impact real change in health and medicine.

Customer experience

Published September 30, 2020

2 min read

COVID-19 and the new patient experience

Today, everyone is digging out from the initial impact of the COVID-19 pandemic. In doing so, we’re collectively defining a new order for how health and medical services will look and operate going forward. This effort is not without its challenges. In the United States, hospital operating margins are down 96 percent since the start of the year.

Tom Lawry articles

The transformation for good imperative

The short and long view of how AI is changing health

COVID-19 and the new patient experience

Get industry news and updates delivered to your inbox