Agentic AI is becoming a practical operating advantage in capital markets. Discover how frontier firms redesign workflows, strengthen governance, and turn AI investment into measurable operational impact.
Most financial services firms are well into their generative AI journeys, although it is still the early days for all of us. In our work with customers, we review these six principles and challenge the business and IT leadership to understand the unique needs of their business, where AI will deliver the most value, and how to make smart early moves in technology investments and early use cases.
AI is reinventing customer engagement where every connection adds value to the customer relationship, enriching employee experiences to help people be more creative in their work, and reshaping business processes. Read about how Microsoft partners across industries are accelerating innovation with AI.
Innovative insurers are moving quickly to use the power of generative AI, and in this post, we’d like to share a few of the most important classes of use cases that our insurance customers are excited about today.
Using generative AI to reinvent the contact center is an unparalleled opportunity not just to deepen customer relationships but to unlock new business value. With generative AI and the Microsoft Cloud, financial services businesses can optimize costs, reduce time to value, enhance collaboration, and use data to deliver more impactful business outcomes.
Microsoft Cloud for Financial Services is unlocking new value for customers and helping partners deepen customer relationships. The latest AI innovations of the Microsoft Cloud, together with solutions from our global partner community, are helping both commercial and corporate banking customers move into the future.
Financial markets are changing rapidly, creating new challenges and opportunities for all participants. We are joining financial professionals at Sibos 2023 to discuss how we can tackle global challenges using the power of partnerships and technology.
For financial services professionals that attended the Sibos 2023 conference, Microsoft was delighted to showcase innovation in AI, share our insights and learning, and highlight the progress of our partners and customers.
As technology drives unprecedented transformation in financial services, operational resilience has become an increasing area of focus for financial institutions, regulators, and technology providers alike.
The escalating threat landscape requires proactive measures to safeguard small businesses from cyberattacks. Fortunately, the protections against them are keeping pace with improvements in quality and usability.
As our largest annual partner event, Microsoft Inspire 2023 kicks off, I’m looking forward to hearing how partners have leveraged the Microsoft Cloud to help customers solve dynamic industry challenges over the last year and to discussing how we’ll accelerate this momentum together.
It’s the dawn of a new era in capital markets. We share our perspectives on generative AI garnered from our work with capital markets clients in recent months as they seek answers to essential questions.
With the arrival of ChatGPT and generative AI, the power of AI became more accessible to everyone. For Microsoft, this will drive an evolution of our vision for intelligent insurance. For insurance companies—with their data-centric product focus, to their vast ecosystems of digital-savvy agents and customers—it is simply a red-hot opportunity.
