Customer centricity in 5 easy steps
Organizations are investing more in their customer experience as they begin to recognize two things: that customers are more willing than ever to switch providers and happy customers are more profitable customers.
Microsoft Industry Blogs: Financial services
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Why cloud migration is key to realizing AI value in financial services
Financial services leaders modernize with Microsoft Cloud to build AI‑first, secure, compliant foundations for Frontier Firms.
The digital journey
At this year’s Sibos event, Microsoft will be demonstrating how it is helping banks become leading digital businesses.
Driving digital banking and customer centricity
Today banking organizations need solutions that allow them to deliver amazing customer experiences while also improving productivity and organizational agility.
Machine learning, data analytics prove worthy weapons in financial services fight for loyal customers
Cortana Analytics Suite is helping financial institutions better understand their end customers and make optimal customer service and product recommendations that are designed to attract and retain profitable customers.
Eat or be eaten? Fighting off the financial services fintech feeding frenzy begins with a solution
Fintech. It’s been called the financial services version of the industrial revolution.
Windows 10: Modernizing financial services
Windows 10 can help financial services organizations deliver on these expectations at a level never before possible, providing experiences and security customers are asking for across the broadest portfolio of devices, including tablet, desktop and smartphones.
APIs offer banks the chance to develop innovative services while protecting vital data
The rise of APIs makes it possible for banks to share software elements with key partners without exposing customer data or proprietary information.
Announcing expanded Microsoft Azure support for financial services customers
Announcing the addition of two more assessments supporting Financial Services plus as a detailed set of Payment Card Industry and Data Security Standard guidance describing Azure and customer shared responsibilities.
Smart marketing, the value of free and keeping your customers happy
Data is driving transformation in every department of modern business, and marketing is no exception.
Aon moves to the cloud to unlock productivity and connect its global workforce
As a globally dispersed company, AON knew the importance of finding a strong communication and collaboration solution that was not limited to email. Now the company is using Microsoft Office 365 to help its global workforce connect and collaborate in fun and meaningful ways.
An imperfect idea, what makes data big, grasping gamification and the economics of the cloud
“Perfect never leads to new.” That’s what Jesse Stanchak, social media specialist, says is the paradoxical flaw in striving for perfection.
Disruptive technology, apps in the cloud and modern marketing
How does a company become a disruptive force in the market and achieve runaway success?.