4 post-pandemic retail trends
The last few decades have seen monumental change in the retail industry.
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Accelerate time to market with Dynamics 365 Remote Assist for HoloLens 2
In today’s fast-evolving global economy, organizations are increasingly pressed to find ways to accelerate their time to market and unlock value to achieve a significant return of investment (ROI) on their technological investments. -
Driving empathetic, connected service experiences with Dynamics 365
The ongoing global pandemic has permanently changed our lives—from how we interact, where we work, and how we work. -
Enable productivity with native mobile experiences optimized for sellers
The new Dynamics 365 Sales mobile app integrates native mobile device capabilities with the best of Microsoft and Dynamics 365 Sales concepts: collaboration, productivity, engagement, and intelligent workflows to create a streamlined native mobile app experience. -
Empower seller excellence with customer feedback solutions
In today’s digital landscape, sellers face new changes at a rapid pace, making it more important than ever to be equipped with the right information when connecting with customers. -
Save time by cloning sales forecasts in Dynamics 365 Sales
Companies need accurate sales forecasts to keep on track to meet quarterly and annual revenue goals. -
Enhance workplace automation with prebuilt RPA templates for Dynamics 365 (preview)
For many businesses, success increasingly depends on having the agility to innovate and adapt to rapid change, responding to customer needs, competitive pressure, and industry trends. -
Bring predictability to your revenue pipeline with Dynamics 365 Sales
Most companies use sales pipeline data to gauge a very generalized picture of future sales. -
5 trends transforming B2B buying and e-commerce
Many of the forces driving rapid change in B2C commerce are now propelling transformation in the B2B space. -
Mixed reality meets lean management: how Dynamics 365 Remote Assist streamlines Microsoft datacenter operations
Did you know that mixed reality business applications like Microsoft Dynamics 365 Remote Assist on HoloLens 2 can help reduce waste from a lean management perspective? We invited Six Sigma Black Belt and Kaizen expert Laura Riley, Senior Business Program Manager from the Microsoft Cloud Operations and Innovations team to share her perspective on how […] -
Increase customer satisfaction and agent productivity with unified routing
Customer service managers are constantly searching for more efficient ways to streamline management of incoming service requests, and the backbone of any customer service center operation is routing and assigning cases efficiently. -
Microsoft Dynamics 365 Marketing customer journey orchestration preview now available
All businesses operate in a competitive environment and customer experience (CX) is top of mind as we rise to today’s challenges of finding ways to differentiate, delivering on business goals and meeting increasing customer demands.
