Best Practices for Offline Mode in the Field Service mobile app – Part 1
This is a 3-part blog series aimed to get the maximum benefits of using the Field Service mobile application in the ‘Offline’ mode.
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Use Application Insights to diagnose conversations in Dynamics 365 Customer Service
Application Insights, an extension of Azure Monitor, provides greater visibility into conversation-based operational telemetry in Dynamics 365 Customer Service. -
Leverage Warehouse management only mode to optimize your business
Warehouse management only mode is a great way to enhance your warehouse management capabilities without having to overhaul your existing systems. -
Keep track of your trade policies with advanced export control
Supply Chain Management lets you manage, track, and verify compliance with export control restrictions prior to confirming, picking, packing, shipping, and invoicing sales orders. -
Create cases, contacts, and accounts faster from notes on the timeline
Dynamics 365 Customer Service enables agents to create a new case or associate an existing case with notes they write on the customer timeline. -
Upgrade Project Service Automation to Project Operations
Back in November 2022 we announced the availability of the second phase of Project Service Automation to Project Operations upgrade, making it possible to upgrade projects with up to 500 tasks. -
Accelerate Warehouse management implementation with new pain-free experience
In this release, we’re thrilled to showcase several major themes that will take your warehouse management to new heights. -
5 ways Copilot in Viva Sales takes seller productivity to the next level
AI-powered experiences are changing the game of what’s possible for sellers, and generative AI with Copilot is here to assist sellers do their best work. -
Run quality assurance automatically with robotic process automation
Organizations have an increasing demand to automate standard business processes and provide more convenient interactions to their staff. -
Enhance workplace automation with prebuilt RPA templates for Dynamics 365 (preview)
For many businesses, success increasingly depends on having the agility to innovate and adapt to rapid change, responding to customer needs, competitive pressure, and industry trends. -
Build automated tests quickly with Regression suite automation tool (RSAT) version 2.0
The Regression suite automation tool (RSAT) enables functional power users to record business tasks using the Task recorder in Finance and Operations apps. -
Release Notes for Project Service Automation Update Release 19, V2.4.16.40
We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365.
