Dynamics 365 Field Service

Discover expert insights and practical tips on optimizing field service operations. Learn about new AI and IoT features, best practices for improving technician efficiency, and success stories from businesses using Dynamics 365 Field Service. Stay informed on tools and strategies to enhance your service delivery and exceed customer expectations.

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News and product updates May 9, 2018 1 min read

What’s New for Dynamics 365 Resource Scheduling Optimization v2.6 Release

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution With the goal of continuously improving quality, performance, usability, and responding to some customer feedback, we recently released the Resource Scheduling Optimization v2.
News and product updates June 6, 2018 4 min read

Universal Resource Scheduling – Requirement Calendar

Applies to: Field Service for Dynamics 365 v 6.1 and above, Project Service Automation for Dynamics 365 v 1.
News and product updates June 26, 2018 3 min read

Release Notes for Field Service and Project Service Automation Update Release 7

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.
News and product updates August 16, 2018 2 min read

What’s new in the Dynamics 365 Resource Scheduling Optimization version 2.7 release

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.
Thought leadership September 7, 2018 2 min read

Why industry leaders are making the switch to Connected Field Service

Change across organizations, markets and industries is usually steady and predictable, with occasional jump starts that can spark innovation—typically fueled by the intersection of new technology with market demand.
News and product updates September 19, 2018 3 min read

Release Notes for Field Service and Project Service Automation Update Release 8

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.
News and product updates September 23, 2018 1 min read

Announcing Connected Field Service for Azure IoT Central

We are pleased to announce new integration between Azure IoT Central and Dynamics 365 for Field Service, coinciding with the general availability of Azure IoT Central.
News and product updates October 16, 2018 2 min read

What’s New for Dynamics 365 Resource Scheduling Optimization v2.8 Release

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.
News and product updates November 8, 2018 1 min read

Release Notes for Field Service Version 7, Update Release 10

Applies to: Field Service for Dynamics 365 (version 7.
News and product updates November 8, 2018 1 min read

Release Notes for Field Service Version 8, Update Release 2

Applies to: Field Service for Dynamics 365 (version 8.
News and product updates November 30, 2018 3 min read

What’s New for Dynamics 365 Resource Scheduling Optimization v3.0 Release

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.
News and product updates December 5, 2018 1 min read

Release Notes for Field Service Version 7, Update Release 11

Applies to: Field Service version 7.5.5.48 on Dynamics 365 for Customer Engagement version 9.

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