Customer data platform: A win-win for the entire C-suite
Adding a data-driven customer experience strategy can help organizations remain competitive and engage customers in more meaningful ways.
Dynamics 365 Customer Insights
Discover the latest updates and innovations in Dynamics 365 Customer Insights. Dive into expert insights, product updates, and practical tips to maximize the potential of your customer data platform and transform your customer engagement strategies.
Refine results
Products
Content Type
Publish date
-
-
Dynamics 365 for Marketing August update and early access are available now
The August 2019 update of Dynamics 365 for Marketing is now released and available to all customers! We’re also releasing early access features, which you can choose to enable together with the August 2019 update. -
Improved testing introduced for planned updates of Dynamics 365 for Marketing
As previously announced, we are in the process of updating all outdated installations of Dynamics 365 for Marketing to the April 2019 release. -
The Dynamics 365 for Marketing July 2019 update is available now
The July 2019 update of Dynamics 365 for Marketing is now released and available to all customers! This update includes a few new features, plus plenty of performance and stability improvements. -
Financial services: How to leverage data to strengthen customer loyalty
The landscape of modern banking has changed dramatically in the past decade. -
Why personalization is key to surviving today’s retail market
The retail landscape has changed dramatically in recent years with the rise of internet consumerism providing customers with access to more content, buying channels, and brand options than ever before. -
Dynamics 365 Customer Insights release for July 2019
The Dynamics 365 Customer Insights team is happy to announce the availability of the July release. -
The Dynamics 365 for Marketing June 2019 update is now available
The June 2019 update of Dynamics 365 for Marketing is released and available for customers to install or update to starting now! This update includes several new complete features, previews of a few upcoming AI features, plus plenty of performance and stability improvements. -
Dynamics 365 Customer Insights at Microsoft Business Applications Summit
Are you attending Microsoft Business Applications Summit in Atlanta next week? Check our sessions to get a deep dive on Customer Insights and see demos of upcoming new experiences. -
Dynamics 365 Customer Insights – June 2019 release notes
The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. -
Customer data platform: A key to personalized experiences
In today’s digital economy, customers are continuing to set the bar higher and higher in terms of what they expect from the brands they interact with. -
[Updated] Microsoft is updating all customers to the April 2019 release of Dynamics 365 for Marketing
Continuing towards our goal of having all customers on the latest available version of Dynamics 365, we will soon be updating all customers running prior versions of Dynamics 365 for Marketing to the April 2019 release.
