Government Customer Service: 3 Ways to Get Better Even as Budgets Get Smaller
Government customer service continues to be plagued by shrinking budgets and staff, and increasing media coverage when things go wrong.
Thought leadership
Dive into Microsoft Dynamics 365 thought leadership for fresh, expert perspectives that’ll give your business strategy an edge in today’s fast-paced digital world.
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Dynamics CRM 2016: Changing the Game in Customer Service
We live in an increasingly connected world that has profoundly changed the way customers engage with brands. -
MR error ‘Sequence contains no elements’ after applying CU13
After upgrading to MR 2012 CU13, you may encounter the following error on the CompanyProvider to Company task: Sequence contains no elements. -
IDMF – How to troubleshoot job status issues like Last run result = Error
Consider a scenario where you are using IDMF 2.0, but one or more of the jobs you are running error. -
NAV Design Pattern: TryFunction – .NET Exception Handling in C/AL
When you want to use objects from the .NET Framework in C/AL code, one of the main challenges is to handle exceptions that the methods of these objects may throw. -
7 Big Benefits of Giving Employees the Knowledge They Need
Many enterprise brands and organizations are becoming increasingly challenged by an information problem: too much information, compounded by trouble managing it and delivering it to employees. -
Email Logging with Exchange Online in Microsoft Dynamics NAV 2016
Email logging in Microsoft Dynamics NAV is a service that allows email integration between Microsoft Exchange Server and Microsoft Dynamics NAV. -
DIXF – Importing Data – How to use Auto-generated to import PartyNumber
Consider a scenario where you want to import data into AX 2012 R3 using DIXF, but you want a particular value to be auto-generated by the system rather than input from a text file. -
The 6 Types of Quota-Crushing Sales Leaders
Sales leaders have it tough: quotas to crush, reps to train and coach, and deals to close. -
Integration Events in Microsoft Dynamics NAV 2016
Microsoft Dynamics NAV 2016 introduces a new type of integration point: events. -
CRM Implementation and Deployment Best Practices
As a Global Program Manager for Financial Services, I often hear variations on a theme in my conversations with our prospects and customers: can you share some best practices with us for an implementation. -
Driving Digital Banking and Customer Centricity
It’s an exciting week for Microsoft as we head into Sibos 2015 here in Singapore.
