On April 24 – 26, the Nation’s Capital plays host to CRM Evolution , accompanied by the Customer Service Experience and SpeechTEK conferences running concurrently.
By the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy, according to the report IDC FutureScape: Worldwide Digital.
While the core function of field service management will always be about helping customers solve problems, we’ve gone far beyond the idea of “fix and repair.
Are you as excited about the upcoming Adobe Summit in Las Vegas as we are? Not only is our own Scott Guthrie delivering a keynote address on Tuesday, March 21 at 9:00 AM, but we have some exciting updates.
As we continue to innovate across Microsoft with our customers and their digital transformation needs in mind, we are excited to announce that TMC , a global integrated media company and publisher of CUSTOMER.
Today’s field service organization is under pressure to contain costs and generate revenue.
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