Microsoft is a Leader in The Forrester Wave™: Sales Force Automation, Q3 2023
Selling is all about relationships. We hear a lot these days about the disconnect that our increasingly digital world can create.
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Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. -
Copilot in Dynamics 365 Field Service helps take field support to the next level
One of the most exciting things about the introduction of AI into tools people use every day to do their jobs is the way AI can help revolutionize the way people work. -
Transform the way work gets done with Microsoft Copilot in Dynamics 365 Business Central
In the rapidly evolving AI landscape, Microsoft Dynamics 365 Business Central is taking the lead with innovations that have equipped more than 30,000 small and medium-sized businesses to work smarter. -
Enhance business performance agility with Microsoft Dynamics 365 Finance Premium
As the calendar turns its page to a new year, the roles of chief financial officers and finance teams take center stage as they review business performance and tackle updating strategic plans. -
Shaping the future of retail with AI and Dynamics 365
In an industry defined by both growth and disruption, retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities. -
Microsoft named as a worldwide Leader in four IDC MarketScapes for Field Service Management & Service Life-Cycle
Across all industries and around the world, field service leaders face any number of challenges in areas including digitalization and modernization of traditionally paper-based processes, rising customer expectations, and employee training and retention. -
Embrace cloud migration with Microsoft Dynamics 365
In this blog, we discuss how the shift to cloud solutions empowers organizations to tackle challenges and thrive in a demanding era. -
2024 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available
On January 25, 2024, we published the 2024 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2024 and September 2024. -
Microsoft Copilot for Sales and Copilot for Service are now generally available
Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. -
Forrester study finds 346% ROI when modernizing service operations with Dynamics 365 Field Service
According to our Forrester Consulting study, software that helps organizations improve field service delivery can improve financial performance in two ways: by helping improve customer retention and expansion by exceeding service expectations, and by increasing productivity. -
Microsoft Dynamics 365 Business Central and Microsoft 365: Connect data to the tools where work is done
With Microsoft Dynamics 365 Business Central and Microsoft 365, businesses can establish a unified experience where data seamlessly connects with productivity apps including Microsoft Excel, Microsoft Outlook, and Microsoft Teams.
