The Total Economic Impact of Dynamics 365 Finance
Within the context of DOPs, we are pleased to share the results of a recently commissioned Total Economic Impact™ (TEI) study conducted by Forrester Consulting on behalf of Microsoft.
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The AI-powered contact center, part 4: Enhance contact center security with biometric authentication
Biometric security solution streamlines customer engagements and protects interactions in every channel. -
Data empowers Valencia CF to create personalized fan experiences
As an innovative and forward-thinking organization, Valencia CF is continuously improving the global fan experience and building new connections with their fans. -
Automating complex tax scenarios with enhanced Tax Calculation capabilities
This blog focuses on how Microsoft’s enhanced Tax Calculation capabilities help automate complex tax scenarios and deliver more scalable and easy-to-adopt tax solutions to our customers. -
Transforming customer experiences with connected sales and marketing
Excellent CX encourages your customers to purchase your products, be repeat customers, and recommend your brand. -
Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams
Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the employee experience for a specific role: sellers. -
Microsoft recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises
We are excited and honored that Gartner has recognized Microsoft as a Leader in their 2022 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises. -
Your guide to Dynamics 365 at Microsoft Ignite 2022
Microsoft Ignite returns live next week—a digital and in-person event in Seattle, Washington on Wednesday, October 12, and Thursday, October 13. -
Microsoft is a Market Champion in the KuppingerCole Analysts Leadership Compass, Customer Data Platforms
We are honored to announce that Microsoft Dynamics 365 Customer Insights was named a Market Champion in the KuppingerCole Analysts Leadership Compass, Customer Data Platforms. -
Bringing more intelligence to sales teams with Dynamics 365
By embedding AI directly into Microsoft Dynamics 365 Sales and the newly released Microsoft Viva Sales, we’re making it easier for every seller to apply intelligence directly in their flow of work. -
Live from Microsoft Ignite 2022: Introducing new AI, automation, and collaboration capabilities for Dynamics 365
This year at Microsoft Ignite, we are showcasing new AI, automation, and collaborative solutions that help your business be more efficient, engage better across teams and departments, and deliver more breakthrough customer experiences. -
Evolve your CRM at Customer Experience Reimagined
Learn about the latest trends shaping CX today—and tomorrow—with Judson Althoff, Executive Vice President & Chief Commercial Officer at Microsoft.
