Marketers can rest easy with Microsoft Dynamics Marketing
You know, we’ve been talking a lot lately about how much the world has changed.
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Ovum Research Highlights Trends in ERP Spending That Might Surprise You…
A recent survey by Ovum research reveals a significant trend in the ERP space: Global enterprise organizations overwhelmingly identify Microsoft Dynamics as the preferred vendor for their next ERP investment. -
6 Tech Trends Forming an Alliance Between Customer Service & Higher Education
In the business world, efficient multichannel service and support is vital to customer satisfaction, retention, brand reputation, loyalty and of course, the bottom line. -
10 Top Customer Experience Takeaways from Gartner Customer 360
While there were more than 100, perhaps more than 1000, top takeaways from the recent 2014 Gartner Customer 360 Summit , here are 10 terrific insights shared by key Gartner customer service and experience. -
Together, SAP and Microsoft Dynamics AX Deliver the Best of Both Worlds
If you’re heading to SAPPHIRE NOW looking for ways to increase agility & drive innovation while lowering TCO and increasing user adoption, you may be wondering whether a two-tier ERP model could. -
Microsoft Azure is the Platform for SAP and Microsoft Dynamics AX
SAP announced this week that it will make its core enterprise business offerings, including SAP Business Suite, HANA Developer Edition, and SAP Business All-In-One, available on Microsoft Azure. -
SAP announcement helps confirm Microsoft Azure as the Platform of the Future for ERP
SAP announced this week that it will also make its core enterprise business offerings, including SAP Business Suite, HANA Developer Edition, and SAP Business All-In-One, available on Microsoft Azure. -
Owner ID field became obsolete in Dynamics NAV
On MSDN it is written that the Owner ID field became obsolete and should be removed from specific pages. -
Marketing, Customer Service Get Engaged on Social Media
Now more than ever, marketing and customer service are feeling the pressure to come together to improve engagement on social media. -
How Buffalo Studios is Delivering Game-Changing Customer Service with Parature
If you’re old enough to remember when the latest in gaming technology meant circles eating dots, triangles shooting dots and rectangles hitting dots, you’re old enough to know that the gaming. -
3 tips for using social to drive sales leads
Salespeople know that their book of business is built on personalized interactions. -
Microsoft Dynamics CRM pricing and licensing: more integrated value for marketing, sales and customer care.
Following our announcement of the new capabilities that will be released in Microsoft Dynamics CRM Online during the second quarter of 2014, and as we welcome our customers and partners to Convergence.
