Design Pattern: Security – Data Encryption
Context: After applying Sensitive Data Encapsulation, all sensitive data is gathered in a known place in the database.
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Design Pattern: Security – Sensitive Data Encapsulation
Aliases: Encapsulation, Separation of Concerns [1] Context: As a C/AL developer, you want to protect sensitive data which already exists in a system, but it is not clear which data needs protection and how to store it. -
Design Pattern: Security – SSL in Dynamics NAV
Context: The security of data transmission is just as important as the security of data storage. -
Dynamics CRM Online Now Served from Microsoft Cloud in Canada
Today in Canada we’re excited to announce the general availability of Microsoft Dynamics CRM Online served from new datacentre regions in Toronto and Quebec City. -
#CustomerDriven: Catching Up with Rolls-Royce and Blendtec
If you missed it or just can’t wait to hear more, Customer Driven debuted enhanced customer engagement tools from Microsoft Dynamics CRM and showcased differentiated customer service and business. -
Customer Driven, Live Online Event to Debut Enhanced Capabilities from Microsoft Dynamics CRM
Today’s customers are accelerating the pace of business and driving change. -
97% of Customers Say Customer Service Is a Key Differentiator in Their Decisions
–THIS IS A DRAFT– Survey says: customers around the world expect more In a world where companies compete more and more on the basis of customer experience, understanding what those customers expect. -
Paul Greenberg: Good Service and Good Product Aren’t Enough Anymore
“The expectations of the 21st-century customer have a huge impact on what customer service has to be. -
Experts Predict 10 Customer Service Trends for 2016—and Beyond
It’s tempting to talk tech when it comes to customer service trends. -
Design Pattern: Create Data from Templates
For many records, such as Items, Customers, and Vendors, users have to enter the same sets of data again and again. -
Design Pattern: Data-driven Blocked Entity
This pattern implements a generic mechanism for dynamically restricting and allowing usage of a record by the business process administrator.
