Creating a Customer-Focused Bank
By Seth Patton, Worldwide Industry Solutions Director, Microsoft Dynamics Any good banker will tell you that a bank’s customers are its most important assets, and that has never been truer.
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Delta Customer Service Taking Off With Microsoft Dynamics for Retail
By Michael Griffiths Michael Griffiths is Global Managing Director, Retail and Distribution for Microsoft Dynamics With up-to-the-minute information at their fingertips, consumers today are savvier. -
Why A Mobile Sales Team Beats The Competiton
Written by: Stephanie Dart Today’s sales teams work in a hyper-fast and competitive environment—salespeople and other field-based workers require instant access to information and insights. -
How Technology Helps CFOs Move Beyond Collecting Data To Analysis
Written by: Claude Changarnier I’ve been working in the world of finance for large companies—for one company in particular—for well over twenty years. -
How To Succeed In Sales With Social Technology
Written by: Neil Halloway Uniting the worlds of IT and business. -
To Improve Marketing, Look No Further Than Your IT Department
Written by: Wayne Morris As a CMO , I am in the middle of the marketing evolution , as are all my fellow marketing professionals. -
Helping Sales Succeed Through Better Automated Marketing
Written by: Seth Patton Closing a sale used to begin with a cold call: meeting a customer who may or may not be happy with the product or service they own, and guiding them through the process of purchasing. -
Banking: Driving More Profitable Customer Relationships By Using CRM
Written by: Chad Hamblin The halcyon days of big banks with big, multi-year IT projects and loyal-to-a-fault customers are gone. -
Balancing Supply And Demand For Talent In The Services Firm
Written by: Elliott Ichimura Maintaining client relationships, delivering on commitments, and building the firm’s brand all depend on assigning the right people to work with each client despite. -
Talent Management In One Unified Solution
Written by: Dan Schuster Employees make the difference, HR makes it so You’ve probably heard the saying: “An organization is only as great as its employees.
