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What does it mean to be fluent in AI?

Sarah Rodriguez

Virginia Tech Foundation

AI fluency is the ability to thoughtfully and effectively use AI in everyday work, learning, and decision-making while also understanding its strengths, limitations, and broader impacts. It is not simply knowing how to use a tool. It involves critical judgment, ethical awareness, and the ability to evaluate AI-generated outputs.

Sarah Rodriguez

Virginia Tech Foundation

Michael Impink

HEC Paris, France

AI fluency is not just the ability to use AI tools; it’s the ability to know when to use them and how their output may be biased. Users must know what these systems do reliably and where they fail. A fluent user can break a task into parts AI can help with, give clear instructions, and check the output against their own expertise.

Michael Impink

HEC Paris, France

Bharat Chandar

Stanford University

We define AI fluency at work by the AI capability gap—how far someone’s AI usage is from the most advanced peer AI users in their organization. For students, fluency should likewise be defined by knowledge of and ability to use frontier capabilities, even if those capabilities are selectively accessed to further learning objectives.

Bharat Chandar

Stanford University

Skye Zhao

University of Manchester, England

AI fluency is the capacity to understand and apply AI, or choose not to apply it, in ways that are responsible, transparent, inclusive, safe, and sustainable across different professional and everyday contexts.

Skye Zhao

University of Manchester, England

What should teachers keep in mind when incorporating AI into the classroom?

Bharat Chandar

Stanford University

Teachers should ensure students are equipped to deeply understand a domain via first principles thinking.

At the same time, they should ensure their students know how to get the most value from AI. In some cases, these objectives are in tension because AI can lead to cognitive offloading that undermines deep understanding. In practice, students should be exposed to a mix of environments with both constrained and full AI access.

Bharat Chandar

Stanford University

Skye Zhao

University of Manchester, England

It is important to reflect on the intended learning objectives and consider how AI can, or cannot, support the learning process and help students achieve the intended learning outcomes, rather than focusing primarily on how to detect AI-related cheating.

Skye Zhao

University of Manchester, England

Wendy DuBow

University of Colorado Boulder

Most students’ post-college roles will require them to be savvy users of AI. College students’ foundational knowledge should be balanced with opportunities to use AI in teacher-guided, learning-enhancing assignments. Second, I would encourage educators to develop assignments and classroom culture that reinforce the benefits and rewards of struggling before being given the solutions.

Wendy DuBow

University of Colorado Boulder

Robert Seamans

New York University

We are still in the early days of AI in education. The technology and best practices around its use are still evolving. Teachers should experiment with its use and seek feedback from students about what is working or not.

Robert Seamans

New York University

How do we ensure that AI doesn’t replace the learning process?

Bharat Chandar

Stanford University

New systems can be designed to ensure students receive the benefits of personalized, on-demand AI instruction without the downsides of cognitive offloading.  As these tools become more common, schools and universities should shift toward their comparative advantage: providing forums to develop social and leadership skills and interpersonal learning.

Bharat Chandar

Stanford University

Wendy DuBow

University of Colorado Boulder

As all thoughtful educators know, their homework assignments, exam formats, and grading rubrics all incentivize certain types of learning. It is no longer the case that assessing a student’s final product is a reflection of their learning. Assignments and assessments need to take into account the new capable tools students have at their fingertips and very intentionally encourage deep thinking and active learning

Wendy DuBow

University of Colorado Boulder

Sarah Rodriguez

Virginia Tech Foundation

The most important question is not what AI can do, but what learners still need to do for themselves. AI can automate routine tasks, provide feedback, and support idea generation, but deep learning requires reflection, persistence, collaboration, and human connection. Educators should intentionally design experiences that emphasize discussion, teamwork, problem-solving, and application.

Sarah Rodriguez

Virginia Tech Foundation

Michael Impink

HEC Paris, France

The key is to separate the product from the process.

Learning happens through effort, including all the wrong turns and mistakes along the way. AI used as a study partner or tutor could actively engage students in learning, while AI simply used to churn out assignments discourages deep engagement with the material. When students must explain and defend their thinking, outsourcing it to AI stops being a shortcut.

Michael Impink

HEC Paris, France

What’s the best way to close the AI diffusion gap?

Skye Zhao

University of Manchester, England

The most important tool at our disposal is capacity building, especially in higher education, where opportunities to develop AI competency can be embedded for both learners and educators.

Skye Zhao

University of Manchester, England

Wendy DuBow

University of Colorado Boulder

Currently in the US, the diffusion gap is largely a function of economics. Some people have access to technologies that others do not. One way to equalize access and fluency is to provide free genAI subscriptions to students in K-12 schools. But—and this is a big but—the introduction of AI must be accompanied by sufficient training for educators and students on how to use AI in ways that do not shortcut their learning or compromise their values.

Wendy DuBow

University of Colorado Boulder

Robert Seamans

New York University

Demonstration of use cases is important for diffusion. People need to see the variety of things that AI is capable of in order to imagine how it will be useful to them.

Robert Seamans

New York University

Sarah Rodriguez

Virginia Tech Foundation

Human potential and community colleges!

Our most powerful tool is investing in people. Closing the AI diffusion gap requires building capacity among faculty, staff, students, and community partners so they can confidently engage with emerging technologies. Community colleges are especially important because they sit at the intersection of education, workforce development, and regional economic needs.

Sarah Rodriguez

Virginia Tech Foundation

How can the institutions that support workers through career changes expand access to AI?

Bharat Chandar

Stanford University

Institutions closest to labor market transitions should provide tutorials for getting set up with AI. After that, they should provide examples for how people can use AI to learn how to use AI better. This is the most scalable and cost-effective way for quickly expanding access and reducing capabilities gaps.

Bharat Chandar

Stanford University

Michael Impink

HEC Paris, France

Community colleges, vocational schools, public employment services, and unions already exist to aid workers in times of change. This is one of those times. Learning how AI can complement their skills and using AI in real-life tasks can give workers knowledge of the technology and an understanding of what changes to expect.

Michael Impink

HEC Paris, France

Sarah Rodriguez

Virginia Tech Foundation

Expanding access requires meeting people where they are and recognizing that learners bring a wealth of different forms of knowledge. Flexible credentials, multiple entry points, industry partnerships, and stackable learning opportunities ensure that students and workers can engage with AI in ways that align with their aspirations, values, and workforce needs.

Sarah Rodriguez

Virginia Tech Foundation

Wendy DuBow

University of Colorado Boulder

This adoption must be accompanied by education and support for both educators and students to ensure students are well-served by AI tools. I can envision a trend where post-secondary institutions will market themselves as AI-free, making themselves very attractive to certain students.

Wendy DuBow

University of Colorado Boulder

What are the most important skills for early-career workers to focus on developing?

Bharat Chandar

Stanford University

Early-career workers need to thread the needle between developing deep expertise while becoming AI native. A good rule of thumb is that deep understanding occurs when you can convince yourself you can explain all the relevant details. If something doesn’t make sense in your own head, you do not understand it.

Bharat Chandar

Stanford University

Sarah Rodriguez

Virginia Tech Foundation

While AI tools continue to evolve, durable skills will remain essential. Early-career professionals should focus on critical thinking, communication, collaboration, adaptability, and the ability to learn continuously. Workers should also recognize the strengths they bring from their communities, cultures, and lived experiences.

Sarah Rodriguez

Virginia Tech Foundation

Robert Seamans

New York University

Curiosity, experimentation, and entrepreneurial thinking are all important. Managers should encourage early-career workers to lean into AI and to experiment with ways to use it for their work.

Robert Seamans

New York University

Michael Impink

HEC Paris, France

Judgment, decision-making, and discernment are the soft skills that matter most. As AI takes over routine tasks, the value shifts to deciding what problem to solve, evaluating whether an output is correct, and knowing what to do with it. New workers should seek out deliberate ways to build these skills, including mentorship and challenging assignments.

Michael Impink

HEC Paris, France

How can we make sure workers around the world have a voice in AI?

Sarah Rodriguez

Virginia Tech Foundation

Centering worker voices globally begins with recognizing that workforce needs are shaped by local contexts, cultures, and communities. Effective AI and workforce strategies cannot be developed solely from the top down; employers, educators, policymakers, workers, and learners must be partners in the process.

Sarah Rodriguez

Virginia Tech Foundation

Skye Zhao

University of Manchester, England

We need to build platforms that allow global voices to be heard and ensure that perspectives from diverse linguistic and cultural backgrounds are represented, particularly at a time when AI guidance, datasets, and training materials tend to reflect dominant languages and cultural contexts.

Skye Zhao

University of Manchester, England

Wendy DuBow

University of Colorado Boulder

Relevance, representativeness, and technological sovereignty are the three keys to ensuring that worker voices are centered: Relevance ensures that AI models are tailored to the local context and that local talent becomes expert developers, not just users, of third-party technologies. Representativeness ensures that AI models reflect native language sources and cultural norms. Perhaps most importantly, technological sovereignty ensures that ownership remains regional and not yet another form of colonization.

Wendy DuBow

University of Colorado Boulder

Michael Impink

HEC Paris, France

We need to bring workers into decisions about how AI is designed and deployed, not just consult them afterward. Much of the labor behind creating AI happens in the Global South, yet these regions are slower to adopt AI for productive uses that could benefit their economies. Engaging workers in emerging economies requires building products that are in their own languages and work in their unique contexts.

Michael Impink

HEC Paris, France