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Moderation and enforcement

Reviewer training

How human reviewers are trained and supported

Our human reviewer teams receive extensive training on our policies, including the rationale behind them and how to apply them accurately. We also periodically check decisions to ensure our policies are being applied consistently.

Human reviewers undergo continuous coaching and training to stay updated with changing laws, emerging types of harms and evolving policies. For severe harms, such as child sexual exploitation and abuse, specialized teams receive additional focused training.

Keeping people safe online isn’t easy. At times, human reviewer teams need to review graphic or disturbing content. To safeguard their health, we provide support and wellness resources to our reviewers. Our wellness program includes, among other things, well-being options in our moderator tooling, counseling, and workplace environment support.

Content review

Human reviewers consider images, video, messages, and context.

Content removal

Content and conduct that puts you or others at risk will not be allowed.

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