{"id":29607,"date":"2022-06-21T09:20:00","date_gmt":"2022-06-21T00:20:00","guid":{"rendered":""},"modified":"2023-07-26T01:42:54","modified_gmt":"2023-07-25T16:42:54","slug":"smartphone-utilization-and-d365-customer-insight-reference-architecture-in-retail-dx","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/ja-jp\/industry\/blog\/retail\/2022\/06\/21\/smartphone-utilization-and-d365-customer-insight-reference-architecture-in-retail-dx\/","title":{"rendered":"\u5c0f\u58f2\u696d DX \u306b\u304a\u3051\u308b\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u6d3b\u7528\u3068 Dynamics 365 Customer Insights \u30ea\u30d5\u30a1\u30ec\u30f3\u30b9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3"},"content":{"rendered":"\n

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\u3054\u53c2\u8003\u8cc7\u6599: Enabling Intelligent Retail \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u30ac\u30a4\u30c9<\/a><\/p>\n\n\n\n

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\u3054\u53c2\u8003: \u6700\u65b0\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u958b\u767a | Microsoft Azure<\/a><\/p>\n\n\n\n

\u4e00\u65b9\u3067\u3001\u4e00\u90e8\u306e\u5c0f\u58f2\u4e8b\u696d\u8005\u3067\u3001\u81ea\u793e\u30b9\u30de\u30db \u30a2\u30d7\u30ea\u958b\u767a\u30b5\u30a4\u30af\u30eb\u304c\u56de\u3057\u306b\u304f\u304f\u306a\u3063\u3066\u3044\u308b\u72b6\u6cc1\u3082\u6563\u898b\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u521d\u671f\u6295\u8cc7\u3057\u3066\u30b9\u30af\u30e9\u30c3\u30c1\u958b\u767a\u3067\u30a2\u30d7\u30ea\u3092\u30ea\u30ea\u30fc\u30b9\u3057\u305f\u3082\u306e\u306e\u3001\u601d\u3063\u305f\u3088\u3046\u306b\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u6570\u3084\u5229\u7528\u6570\u304c\u4f38\u3073\u306a\u304b\u3063\u305f\u308a\u3001\u5229\u7528\u4fc3\u9032\u306e\u305f\u3081\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3084\u6a5f\u80fd\u8ffd\u52a0\u3001\u305d\u306e\u305f\u3081\u306e\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u306e\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u306a\u3069\u306e\u8ffd\u52a0\u958b\u767a\u306b\u591a\u984d\u306e\u8cbb\u7528\u3068\u6642\u9593\u304c\u304b\u304b\u308b\u3001\u3068\u3044\u3063\u305f\u72b6\u6cc1\u4e0b\u3067\u6295\u8cc7\u30b5\u30a4\u30af\u30eb\u304c\u56de\u308a\u306b\u304f\u304f\u306a\u308a\u3001\u5148\u884c\u304d\u304c\u898b\u901a\u3057\u306b\u304f\u304f\u306a\u308b\u3068\u3044\u3046\u3088\u3046\u306a\u30b1\u30fc\u30b9\u3067\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u30b1\u30fc\u30b9\u3067\u6709\u52b9\u306a\u89e3\u6c7a\u7b56\u306e 1 \u3064\u304c\u3001\u6708\u9593\u5229\u7528\u8005 9,200 \u4e07\u4eba\u3092\u8d85\u3048 (2022 \u5e74 3 \u6708\u6642\u70b9)\u3001\u751f\u6d3b\u8005\u306b\u3068\u3063\u3066\u306e\u6700\u91cd\u8981\u30b9\u30de\u30db \u30a2\u30d7\u30ea\u3068\u306a\u3063\u3066\u3044\u308b\u300cLINE\u300d\u306e\u6d3b\u7528\u3067\u3059\u3002LINE \u306e\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u306b\u5c0f\u58f2\u696d\u81ea\u8eab\u306e\u30e6\u30cb\u30fc\u30af\u306a\u4f53\u9a13\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u88c5\u30fb\u9023\u643a\u3055\u305b\u308b\u8003\u3048\u65b9\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u524d\u8ff0\u306e\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u6570\u306e\u4f38\u3073\u60a9\u307f\u3068\u3044\u3046\u521d\u3081\u306e\u30cf\u30fc\u30c9\u30eb\u3092\u8d8a\u3048\u305f\u3068\u3053\u308d\u304b\u3089\u30b9\u30bf\u30fc\u30c8\u3067\u304d\u3001\u5e38\u306b\u9867\u5ba2\u306e\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3 \u30db\u30fc\u30e0\u753b\u9762\u4e0a\u306b\u81ea\u793e\u30c1\u30e3\u30cd\u30eb\u3092\u914d\u7f6e\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3053\u3068\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306f\u3001\u3053\u306e\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u9818\u57df\u3067\u3001\u81ea\u793e\u30a2\u30d7\u30ea\u304a\u3088\u3073 LINE \u6d3b\u7528\u306e\u4e21\u30b7\u30ca\u30ea\u30aa\u306b\u304a\u3044\u3066\u3001\u5c0f\u58f2\u4e8b\u696d\u8005\u5411\u3051\u306b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u63d0\u4f9b\u3068\u8a2d\u8a08\u958b\u767a\u652f\u63f4\u3092\u63a8\u9032\u3057\u3001\u3042\u308f\u305b\u3066\u30d1\u30fc\u30c8\u30ca\u30fc \u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u63d0\u4f9b\u3092\u5f37\u529b\u306b\u63a8\u9032\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

LINE \u6d3b\u7528\u306e\u30b7\u30ca\u30ea\u30aa\u306b\u304a\u3044\u3066\u306f\u30012021 \u5e74 11 \u6708\u306b LINE \u793e\u3068\u5c0f\u58f2\u696d\u9818\u57df\u3067\u306e\u5354\u696d\u3092\u767a\u8868<\/a>\u3057\u307e\u3057\u305f\u3002\u3053\u3053\u3067\u306f\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306f Azure \u304a\u3088\u3073\u95a2\u9023\u6280\u8853\u306e\u63d0\u4f9b\u3068\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u6280\u8853\u3092\u719f\u77e5\u3057\u305f\u521d\u52d5\u30d1\u30fc\u30c8\u30ca\u30fc 14 \u793e\u3068\u5c0f\u58f2\u4e8b\u696d\u8005\u3068\u306e\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u63a8\u9032\u3057\u3066\u3044\u304f\u3053\u3068\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30b9\u30c8\u30a2\u65bd\u7b56\u540c\u69d8\u306b\u3001LINE \u793e\u304c\u5b9a\u7fa9\u3059\u308b API \u8a2d\u8a08\u306b\u5247\u308a\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u5404\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u9023\u643a\u3055\u305b\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u8fc5\u901f\u3067\u9769\u65b0\u7684\u306a\u4f53\u9a13\u3092\u5b9f\u88c5\u3057\u3066\u3044\u304f\u3053\u3068\u3092\u610f\u56f3\u3057\u3066\u304a\u308a\u3001\u9806\u6b21\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3068\u5229\u7528\u53ef\u80fd\u306a\u30b5\u30fc\u30d3\u30b9\u306e\u62e1\u5145\u3092\u884c\u3063\u3066\u3044\u304f\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\"LINE<\/figure>\n\n\n\n

\u3055\u3089\u306b\u3001\u3053\u306e\u4f53\u9a13\u4fa1\u5024\u3092\u7d99\u7d9a\u7684\u306b\u5411\u4e0a\u3055\u305b\u308b\u65b9\u5411\u6027\u3092\u51fa\u3059\u305f\u3081\u306b\u3001\u5b9f\u88c5\u3055\u308c\u305f\u5404\u7a2e\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u306e\u3088\u3046\u306b\u9867\u5ba2\u304c\u5229\u7528\u3057\u3066\u3044\u308b\u306e\u304b\u3092\u7d71\u5408\u7684\u306b\u30c7\u30fc\u30bf\u628a\u63e1\u3057\u3001\u3055\u3089\u306b\u305d\u308c\u3092 OMO \u3092\u524d\u63d0\u306b\u30a2\u30af\u30b7\u30e7\u30ca\u30d6\u30eb\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3068\u3057\u3066\u6d3b\u7528\u3057\u3066\u3044\u304f\u3053\u3068\u304c\u91cd\u8981\u3068\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u305f\u3081\u3001\u9867\u5ba2\u7406\u89e3 (\u30ab\u30b9\u30bf\u30de\u30fc \u30a4\u30f3\u30b5\u30a4\u30c8) \u3092\u5f97\u308b\u305f\u3081\u306e CDP\u300cD365 CI\u300d\u3092\u3053\u306e\u53d6\u7d44\u307f\u306e\u57fa\u76e4\u3068\u3057\u3066\u6a19\u6e96\u7684\u306b\u63d0\u4f9b\u3059\u308b\u305f\u3081\u3001\u30ea\u30d5\u30a1\u30ec\u30f3\u30b9 \u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u304a\u3088\u3073\u30b7\u30b9\u30c6\u30e0\u5b9f\u88c5\u306e\u969b\u306b\u5f79\u7acb\u3064\u30b3\u30f3\u30c6\u30f3\u30c4 (\u30b5\u30f3\u30d7\u30eb\u3084\u69cb\u7bc9\u624b\u9806\u306a\u3069) \u3092\u958b\u767a\u3057\u3001\u4e00\u90e8\u3092 LINE \u793e HP \u304b\u3089\u516c\u958b<\/a>\u3057\u307e\u3057\u305f\u3002\u4ee5\u4e0b\u306b\u305d\u306e\u6280\u8853\u7684\u7279\u5fb4\u3092\u8a18\u8ff0\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

LINE \u5354\u696d\u306b\u304a\u3051\u308b D365 Customer Insights\u300c\u30ea\u30d5\u30a1\u30ec\u30f3\u30b9\u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u300d\u306e\u6280\u8853\u7684\u7279\u5fb4<\/h2>\n\n\n\n

LINE \u304a\u3088\u3073 Microsoft \u306e\u30c6\u30af\u30ce\u30ed\u30b8\u3092\u6d3b\u7528\u3057\u3066\u3001\u9867\u5ba2\u306e\u63a5\u70b9\u6a5f\u80fd\u3001\u672c\u793e\u306b\u3088\u308b\u9867\u5ba2\u7ba1\u7406\u6a5f\u80fd\u304a\u3088\u3073\u5e97\u8217\u30b9\u30bf\u30c3\u30d5\u306b\u3088\u308b\u63a5\u5ba2\u696d\u52d9\u306b\u81f3\u308b\u307e\u3067\u306e\u3001\u5e45\u5e83\u304f\u9867\u5ba2\u3092\u652f\u3048\u308b\u4ed5\u7d44\u307f\u3092\u5b9f\u73fe\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u7279\u5fb4\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u591a\u304f\u306e\u9867\u5ba2\u304c\u65e5\u3005\u624b\u306b\u3057\u3066\u65e5\u3005\u63a5\u70b9\u3092\u6301\u3064 LINE \u3092\u5229\u7528\u3057\u3066\u30aa\u30d5\u30e9\u30a4\u30f3\u304a\u3088\u3073\u30aa\u30f3\u30e9\u30a4\u30f3\u306e\u9867\u5ba2\u63a5\u70b9\u3092\u6301\u3064\u6a5f\u80fd\u3092 LINE API \u3068 Azure App Service \u3092\u6d3b\u7528\u3057\u3001\u72ec\u81ea\u306e\u4f53\u9a13\u3092\u9867\u5ba2\u306b\u5bb9\u6613\u306b\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u307e\u305f\u3001LINE \u306e\u30e6\u30fc\u30b6\u30fc\u6570\u306e\u591a\u3055\u304b\u3089\u3001\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u306e\u53cb\u4eba\u306a\u3069\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u65bd\u7b56\u306b\u3082\u751f\u304b\u3059\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u307e\u305f\u3001\u7d71\u5408\u9867\u5ba2\u30d7\u30ed\u30d5\u30a1\u30a4\u30eb\u306e\u4ed5\u7d44\u307f\u3068\u3057\u3066\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e CDP (Customer Data Platform) \u3067\u3042\u308b Dynamics 365 Customer Insights\u3001\u304a\u3088\u3073 Dynamics 365 \u306e CRM \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u7fa4\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u304a\u308a\u3001\u9867\u5ba2\u4e00\u4eba\u4e00\u4eba\u306e\u89e3\u50cf\u5ea6\u3092\u4e0a\u3052\u3001\u7d99\u7d9a\u7684\u306a\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u7ba1\u7406\u3092\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30ed\u30fc\u30b3\u30fc\u30c9\u958b\u767a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u4e2d\u3067 Power Apps \u3092\u5229\u7528\u3057\u3001\u5e97\u8217\u30b9\u30bf\u30c3\u30d5\u306b\u3088\u308b\u63a5\u5ba2\u30a2\u30d7\u30ea\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308a\u307e\u3059\u3002\u5e97\u8217\u30b9\u30bf\u30c3\u30d5\u306f\u5bb9\u6613\u306a\u64cd\u4f5c\u3067\u3001\u89e3\u50cf\u5ea6\u306e\u9ad8\u307e\u3063\u305f\u9867\u5ba2\u304a\u4e00\u4eba\u304a\u4e00\u4eba\u306b\u5408\u308f\u305b\u305f\u63a5\u5ba2\u3092\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3068\u306a\u308b\u306e\u3067\u3059\u3002 <\/p>\n\n\n\n

\u30ea\u30d5\u30a1\u30ec\u30f3\u30b9 \u30a2\u30fc\u30ad\u30c6\u30af\u30c1\u30e3\u306b\u95a2\u3059\u308b\u65e5\u672c\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3078\u306e\u304a\u554f\u3044\u5408\u308f\u305b\u306f\u3053\u3061\u3089<\/a><\/p>\n\n\n\n

\"\u5c0f\u58f2\u4f01\u696d\u304c\u5f97\u305f\u9867\u5ba2\u306e\u300cID\u300d\u3068\u300c\u30c7\u30fc\u30bf<\/figure>\n\n\n\n

\u95a2\u9023\u30b3\u30f3\u30c6\u30f3\u30c4<\/h2>\n\n\n\n

\u30fb<\/strong>2022 \u5e74 3 \u6708 1 \u65e5\u958b\u50ac\u300c\u30b9\u30de\u30fc\u30bf\u30fc\u30fb\u30ea\u30c6\u30a4\u30ea\u30f3\u30b0\u30fb\u30d5\u30a9\u30fc\u30e9\u30e0 2022\u300d<\/strong>
\u3000\u4e3b\u50ac: \u30b9\u30de\u30fc\u30bf\u30fc\uff65\u30ea\u30c6\u30a4\u30ea\u30f3\u30b0\uff65\u30d5\u30a9\u30fc\u30e9\u30e0
\u3000\u3000\u3000 (OPOS \u6280\u8853\u5354\u8b70\u4f1a\uff64.NET \u6d41\u901a\u30b7\u30b9\u30c6\u30e0\u5354\u8b70\u4f1a)
\u3000\u5171\u50ac: \u65e5\u672c\u7d4c\u6e08\u65b0\u805e\u793e
\u3000\u8a73\u7d30\u30fb\u3054\u8996\u8074\u306f\u3053\u3061\u3089<\/a>\u304b\u3089<\/p>\n\n\n\n

\u30fb<\/strong>2022 \u5e74 6 \u6708 8 \u65e5\u958b\u50ac\u300cECzine Day 2022 Summer\u300d<\/strong>
\u3000\u4e3b\u50ac: \u7fd4\u6cf3\u793e
\u3000\u300c\u30cb\u30e5\u30fc\u30ce\u30fc\u30de\u30eb\u306e\u751f\u6d3b\u8005\u4f53\u9a13\u9769\u65b0\u306b\u5411\u3051\u305f\u5148\u9032Customer Data Platform\u3068\u306f\u300d<\/strong>
\u3000\u52d5\u753b\u306e\u3054\u8996\u8074\u306f\u3053\u3061\u3089<\/a>\u304b\u3089
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