{"id":121,"date":"2017-02-02T13:46:17","date_gmt":"2017-02-02T04:46:17","guid":{"rendered":""},"modified":"2018-09-19T14:52:26","modified_gmt":"2018-09-19T05:52:26","slug":"the-future-is-digital-engaging-customers-in-the-age-of-intelligent-processes","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/ja-jp\/industry\/blog\/microsoft-in-business\/2017\/02\/02\/the-future-is-digital-engaging-customers-in-the-age-of-intelligent-processes\/","title":{"rendered":"\u672a\u6765\u306f\u30c7\u30b8\u30bf\u30eb: \u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8 \u30d7\u30ed\u30bb\u30b9\u306e\u6642\u4ee3\u306b\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b"},"content":{"rendered":"<p><em>\u300c\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u5148\u884c\u4f01\u696d\u306f\u3001\u901a\u5e38\u306e\u55b6\u696d\u5229\u76ca\u306b\u52a0\u3048\u3001\u5e73\u5747\u3067\u6bce\u5e74 1 \u5104\u30c9\u30eb\u4ee5\u4e0a\u306e\u5229\u76ca\u3092\u5f97\u3066\u3044\u307e\u3059\u3002\u300d<\/em><\/p>\n<p>\u2014Keystone Strategy \u306b\u3088\u308b\u805e\u304d\u53d6\u308a\u8abf\u67fb\u30012015 \u5e74 10 \u6708 &#8211; 2016 \u5e74 3 \u6708<\/p>\n<p>\u4e16\u754c\u306f\u3044\u307e\u8ee2\u63db\u70b9\u306b\u7acb\u3063\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306e\u66ae\u3089\u3057\u3001\u50cd\u304d\u65b9\u3001\u76f8\u4e92\u306e\u95a2\u4fc2\u3092\u5909\u3048\u308b IT \u9769\u547d\u304c\u59cb\u307e\u3063\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u5909\u5316\u306f\u901f\u5ea6\u3092\u5897\u3057\u3066\u304a\u308a\u3001\u65b0\u3057\u3044\u88fd\u54c1\u3084\u30d3\u30b8\u30cd\u30b9 \u30e2\u30c7\u30eb\u304c\u6b21\u3005\u306b\u6295\u5165\u3055\u308c\u696d\u754c\u306b\u6df7\u4e71\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u88fd\u54c1\u958b\u767a\u306f\u3053\u306e\u5f71\u97ff\u3092\u5f37\u304f\u53d7\u3051\u3001\u3042\u3089\u3086\u308b\u3082\u306e\u306b\u77ac\u6642\u306b\u63a5\u7d9a\u3067\u304d\u308b\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u308b\u5fc5\u8981\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001IT \u6a19\u6e96\u306f\u9ad8\u304f\u306a\u308a\u3001\u30e2\u30d0\u30a4\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u5f93\u696d\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u5fc5\u8981\u3082\u3042\u308a\u307e\u3059\u3002 <a href=\"http:\/\/www.cnbc.com\/2015\/07\/20\/survey-shows-growing-us-shortage-of-skilled-labor.html\" target=\"_blank\">\u719f\u7df4\u3057\u305f\u4eba\u6750\u306e\u4e0d\u8db3\u304c\u9855\u8457\u306b\u306a\u308a\u3064\u3064\u3042\u308b<\/a>\u4e2d\u3067\u3001\u4f01\u696d\u306f\u30c4\u30fc\u30eb\u3092\u6700\u65b0\u306e\u72b6\u614b\u306b\u4fdd\u3061\u3001\u5728\u5b85\u52e4\u52d9\u3084\u8907\u6570\u306e\u30c7\u30d0\u30a4\u30b9\u3092\u6301\u3064\u5f93\u696d\u54e1\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002 \u3053\u306e\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u5909\u9769\u3092\u4fc3\u3057\u3066\u3044\u308b\u306e\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\u304a\u3088\u3073\u5185\u90e8\u30d7\u30ed\u30bb\u30b9\u304c\u8003\u616e\u306b\u5165\u308c\u3089\u308c\u305f\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306b\u63a5\u7d9a\u3055\u308c\u305f\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8 \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u69cb\u6210\u3055\u308c\u308b<a href=\"http:\/\/www.theinternetofyourthings.com\/\" target=\"_blank\">\u30e2\u30ce\u306e\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8<\/a> (IoT) \u3067\u3059\u3002 IoT \u306b\u3064\u3044\u3066\u3069\u3053\u304b\u3089\u624b\u3092\u7740\u3051\u305f\u3089\u826f\u3044\u304b\u5206\u304b\u3089\u306a\u3044\u5834\u5408\u3001\u3069\u306e\u3088\u3046\u306b\u9032\u3081\u307e\u3059\u304b\u3002 \u307e\u305f\u3001\u793e\u5185\u30cd\u30c3\u30c8\u30ef\u30fc\u30af\u306b\u63a5\u7d9a\u3059\u308b\u65e5\u5e38\u306e\u30d7\u30ed\u30bb\u30b9\u3084\u30b7\u30b9\u30c6\u30e0\u3092\u7ba1\u7406\u3057\u306a\u304c\u3089\u3001\u3069\u306e\u3088\u3046\u306b\u30c7\u30b8\u30bf\u30eb\u9769\u547d\u306b\u52a0\u308f\u3063\u305f\u3089\u3088\u3044\u3067\u3057\u3087\u3046\u304b\u3002 \u6700\u521d\u306e\u30b9\u30c6\u30c3\u30d7\u306f\u3001\u660e\u78ba\u306a\u30d7\u30e9\u30f3\u3092\u7acb\u3066\u308b\u3053\u3068\u3067\u3059\u3002 \u6700\u521d\u306b\u6539\u5584\u3057\u305f\u3044\u30d3\u30b8\u30cd\u30b9\u306e\u5206\u91ce\u3092\u898b\u5b9a\u3081\u308b\u3053\u3068\u304b\u3089\u59cb\u3081\u307e\u3059\u3002 \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3067\u306f\u3001\u304a\u5ba2\u69d8\u304c\u4e00\u6b69\u3092\u8e0f\u307f\u51fa\u3059\u305f\u3081\u306b\u3001\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u4e2d\u6838\u3068\u306a\u308b\u6b21\u306e 4 \u3064\u306e\u5206\u91ce\u3092\u8b58\u5225\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<ul>\n<li>\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b<\/li>\n<li>\u793e\u54e1\u306b\u30d1\u30ef\u30fc\u3092<\/li>\n<li>\u696d\u52d9\u3092\u6700\u9069\u5316<\/li>\n<li>\u88fd\u54c1\u3092\u5909\u9769<\/li>\n<\/ul>\n<p>IT \u30c8\u30ec\u30f3\u30c9\u304c\u3069\u3053\u3092\u5411\u3044\u3066\u3044\u3088\u3046\u3068\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u8033\u3092\u50be\u3051\u3001\u7406\u89e3\u3057\u3001\u5fdc\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u306a\u8ab2\u984c\u306b\u306a\u308a\u307e\u3059\u3002\u305f\u3044\u3066\u3044\u306e\u5834\u5408\u3001\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u3092\u958b\u59cb\u3057\u3001\u5229\u76ca\u3092\u751f\u307f\u51fa\u3059\u7d76\u597d\u306e\u6a5f\u4f1a\u3068\u3059\u308b\u305f\u3081\u306b\u307e\u305a\u306b\u884c\u3046\u3079\u304d\u3053\u3068\u306f\u3001\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u306b\u7126\u70b9\u3092\u5f53\u3066\u308b\u3053\u3068\u3067\u3059\u3002 <strong>\u30c7\u30b8\u30bf\u30eb\u30d5\u30a1\u30fc\u30b9\u30c8\u306e\u4f01\u696d\u306b\u306a\u308b\u30e1\u30ea\u30c3\u30c8<\/strong> \u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u3060\u3051\u306e\u554f\u984c\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u30d3\u30b8\u30cd\u30b9\u306e\u57fa\u672c\u6a5f\u80fd\u306e\u9023\u643a\u3092\u6df1\u3081\u7d50\u3073\u5408\u308f\u305b\u308b\u8996\u70b9\u3068\u3001\u9ad8\u5ea6\u306a\u67d4\u8edf\u6027\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002 \u3053\u306e\u3088\u3046\u306a\u4fca\u654f\u6027\u304c\u3042\u308c\u3070\u3001\u5c06\u6765\u3069\u306e\u3088\u3046\u306a\u8ab2\u984c\u304c\u751f\u3058\u3066\u3082\u3001\u305d\u308c\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u306b\u3064\u3044\u3066\u826f\u304f\u7406\u89e3\u3057\u3066\u3044\u308b\u306a\u3089\u3070\u3001\u5f93\u696d\u54e1\u306f\u81ea\u5206\u306e\u4f01\u696d\u304c\u4f1d\u3048\u305f\u3044\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u6838\u5fc3\u3092\u81ea\u5206\u306e\u8a00\u8449\u3067\u3001\u3088\u308a\u81ea\u7136\u306b\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002 <strong>\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b: \u5909\u9769\u306f 1 \u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u59cb\u307e\u308b<\/strong> \u5909\u9769\u306b\u52a0\u308f\u308b\u305f\u3081\u3001\u7d44\u7e54\u306f\u300c\u8fc5\u901f\u306a\u30a4\u30f3\u30af\u30ea\u30e1\u30f3\u30bf\u30ea\u30ba\u30e0\u300d\u3068\u3044\u3046\u624b\u6cd5\u3067\u5909\u9769\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3057\u3066\u3044\u307e\u3059\u3002\u3064\u307e\u308a\u3001\u6210\u529f\u306e\u5b9a\u7fa9\u3092\u898b\u5b9a\u3081\u3064\u3064\u3001\u65e2\u5b58\u306e\u69cb\u9020\u3092\u5f90\u3005\u306b\u5909\u5316\u3055\u305b\u3066\u81ea\u793e\u3092\u5f37\u5316\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u307e\u3059\u3002 \u305f\u3068\u3048\u3070\u3001\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u306b\u3064\u3044\u3066\u306f\u3001\u4ee5\u4e0b\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u3088\u308a\u5168\u4f53\u7684\u306a\u65b9\u6cd5\u3092\u6a21\u7d22\u3067\u304d\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u4f01\u696d\u5168\u4f53\u3067\u304a\u5ba2\u69d8\u3092\u4e2d\u5fc3\u3068\u3057\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u3002<\/li>\n<li>\u304a\u5ba2\u69d8\u306b\u50cd\u304d\u304b\u3051\u3001\u304a\u5ba2\u69d8\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u305d\u308c\u305e\u308c\u306e\u304a\u5ba2\u69d8\u306b\u9069\u5fdc\u3057\u305f\u3082\u306e\u3068\u3059\u308b\u3002<\/li>\n<li>\u304a\u5ba2\u69d8\u304c\u6c42\u3081\u3066\u3044\u308b\u3053\u3068\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306b\u7406\u89e3\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3002<\/li>\n<li>\u6700\u3082\u6226\u7565\u7684\u306a\u30c4\u30fc\u30eb\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u9078\u629e\u3059\u308b\u305f\u3081\u306b IT \u3092\u5229\u7528\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0 \u30ea\u30fc\u30c0\u30fc\u3068\u9023\u643a\u3059\u308b\u3002<\/li>\n<\/ul>\n<p>\u3053\u308c\u306f\u3001\u304a\u5ba2\u69d8\u3068\u3064\u306a\u304c\u308b\u3053\u3068\u306b\u3064\u3044\u3066\u518d\u8003\u3057\u3001\u7d44\u7e54\u306b\u6700\u3082\u9069\u3057\u305f\u5b9f\u73fe\u65b9\u6cd5\u306b\u3064\u3044\u3066\u691c\u8a0e\u3059\u308b\u826f\u3044\u6a5f\u4f1a\u3068\u306a\u308a\u307e\u3059\u3002 \u304a\u5ba2\u69d8\u306b\u306f\u30d6\u30e9\u30f3\u30c9\u306b\u3064\u3044\u3066\u8abf\u67fb\u3057\u8a9e\u308a\u5408\u3046\u3055\u307e\u3056\u307e\u306a\u624b\u6bb5\u304c\u3042\u308a\u3001\u305d\u306e\u3088\u3046\u306a\u4f1a\u8a71\u306b\u52a0\u308f\u308b\u6a5f\u4f1a\u306b\u969b\u9650\u306f\u3042\u308a\u307e\u305b\u3093\u3002 \u65b0\u3057\u3044\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u69cb\u7bc9\u3059\u308b\u969b\u3001\u6b21\u306e\u3088\u3046\u306a\u3001\u65e2\u306b\u4f7f\u7528\u3057\u3066\u3044\u308b\u30c4\u30fc\u30eb\u3084\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306b\u57fa\u3065\u304f\u3088\u3046\u306b\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30bd\u30fc\u30b7\u30e3\u30eb \u30e1\u30c7\u30a3\u30a2 \u30ea\u30b9\u30cb\u30f3\u30b0\u3084\u30a2\u30a6\u30c8\u30ea\u30fc\u30c1\u3092\u4f7f\u7528\u3059\u308b\u3002<\/li>\n<li>\u304a\u5ba2\u69d8\u306e\u95a2\u4fc2\u3092\u3042\u3089\u3086\u308b\u89d2\u5ea6\u304b\u3089\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u65e2\u5b58\u306e\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3002<\/li>\n<li>\u3088\u308a\u512a\u308c\u305f\u3064\u306a\u304c\u308a\u3092\u7740\u5b9f\u306b\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u30ed\u30fc\u30c9\u30de\u30c3\u30d7\u3092\u4f5c\u6210\u3059\u308b\u3002<\/li>\n<\/ul>\n<p>\u81ea\u5206\u305f\u3061\u306b\u9069\u3057\u305f\u898f\u6a21\u3067\u958b\u59cb\u3057\u3001\u30c7\u30b8\u30bf\u30eb \u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306e\u4ed6\u306e\u4e3b\u8981\u5206\u91ce (<a href=\"https:\/\/enterprise.microsoft.com\/en-us\/articles\/roles\/it-leader\/the-future-is-digital-empowering-employees-to-lead-a-transformative-culture\/\" target=\"_blank\">\u793e\u54e1\u306b\u30d1\u30ef\u30fc\u3092\u4e0e\u3048\u308b<\/a>\u3001<a href=\"https:\/\/enterprise.microsoft.com\/en-us\/articles\/roles\/it-leader\/the-future-is-digital-optimizing-operations-to-enable-transformation\/\" target=\"_blank\">\u696d\u52d9\u306e\u6700\u9069\u5316<\/a>\u3001<a href=\"https:\/\/enterprise.microsoft.com\/en-us\/articles\/roles\/it-leader\/future-digital-transforming-products-innovating-new-business-models\/\" target=\"_blank\">\u88fd\u54c1\u306e\u5909\u9769<\/a>) \u3092 1 \u3064\u305a\u3064\u7d71\u5408\u3057\u3066\u3044\u304d\u307e\u3059\u3002 \u3059\u3079\u3066\u306e\u4f01\u696d\u306f\u30c7\u30b8\u30bf\u30eb\u6210\u719f\u5ea6\u306b\u304a\u3044\u3066\u7570\u306a\u308b\u6bb5\u968e\u306b\u3042\u308b\u305f\u3081\u3001\u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u3067\u306f\u3001\u5b8c\u5168\u306a\u30c7\u30b8\u30bf\u30eb 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