{"id":20918,"date":"2025-11-13T10:30:00","date_gmt":"2025-11-13T18:30:00","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/?p=20918"},"modified":"2026-03-03T13:56:04","modified_gmt":"2026-03-03T21:56:04","slug":"the-agentic-future-how-were-becoming-an-ai-first-frontier-firm-at-microsoft","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/the-agentic-future-how-were-becoming-an-ai-first-frontier-firm-at-microsoft\/","title":{"rendered":"The agentic future: How we\u2019re becoming an AI-first frontier firm at Microsoft"},"content":{"rendered":"\n

The rate of change for AI tools and technology continues to accelerate, and new opportunities to reimagine business processes and employees\u2019 day-to-day work are emerging. Agents are the force driving this evolution forward.<\/p>\n\n\n\n

Agents are specialized AI tools built to handle specific processes or solve business challenges. Within Microsoft Digital, the company\u2019s IT organization, we\u2019re responsible for unlocking their potential internally at Microsoft.<\/p>\n\n\n\n

\"A<\/figure>\n\n\n\n
\n

\u201cThis is a generational opportunity. The pace of change is only increasing, and we\u2019re committed to experimenting, learning, and leading the way to the deeper possibilities that agentic AI represents.\u201d<\/p>\nBrian Fielder, vice president, Microsoft Digital<\/cite><\/blockquote>\n\n\n\n

As Customer Zero, we serve as the company\u2019s first and best users of new technologies. It\u2019s our role to confirm that they\u2019re business-ready and establish best practices that others can follow.<\/p>\n\n\n\n

We\u2019re doing that by empowering our team here in Microsoft Digital to supercharge their work with AI agents<\/a>. At the same time, we\u2019re the custodians of the employee experience of employees at Microsoft, so we\u2019re actively guiding deployment and adoption efforts for AI tools across the business.<\/p>\n\n\n\n