{"id":20387,"date":"2025-10-09T09:05:00","date_gmt":"2025-10-09T16:05:00","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/?p=20387"},"modified":"2026-03-13T14:35:46","modified_gmt":"2026-03-13T21:35:46","slug":"enterprise-ai-maturity-in-five-steps-our-guide-for-it-leaders","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/enterprise-ai-maturity-in-five-steps-our-guide-for-it-leaders\/","title":{"rendered":"Enterprise AI maturity in five steps: Our guide for IT leaders"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Charting a course through today\u2019s digital landscape means navigating the transformative potential of AI\u2014a technology redefining how organizations innovate and adapt. For leaders seeking to turn the promise of AI into action, the journey begins with clarity of purpose and a framework for progress.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Microsoft Digital, the company\u2019s IT organization, we\u2019ve been on the front lines of this AI-powered revolution, translating vision into reality and reimagining what\u2019s possible for the enterprise.<\/p>\n\n\n\n<div class=\"wp-block-group has-yellow-to-green-gradient-background has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-85f1a67b wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:var(--wp--preset--spacing--spacing-20)\">\n<div class=\"wp-block-group has-white-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ff4033b8 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--spacing-16);padding-right:var(--wp--preset--spacing--spacing-16);padding-bottom:var(--wp--preset--spacing--spacing-16);padding-left:var(--wp--preset--spacing--spacing-16)\">\n<figure class=\"wp-block-image alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Brian-Fielder.png\" alt=\"A photo of Fielder\" class=\"wp-image-20546\" style=\"width:150px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Brian-Fielder.png 500w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Brian-Fielder-300x300.png 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/Brian-Fielder-150x150.png 150w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<p class=\"has-white-background-color has-background has-body-xl-font-size wp-block-paragraph\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0;font-style:normal;font-weight:600\"><em>\u201cWe\u2019ve learned so many lessons over the past few years building AI-powered solutions and driving an AI-forward culture. We\u2019re excited to share them with our customers and partners so they can learn from our journey.\u201d<\/em><\/p>\n\n\n\n<p class=\"has-gray-500-color has-text-color has-link-color has-body-lg-font-size wp-elements-7e32c8c3d2172ca193e61d0cf389bb81 wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-8)\"><strong>Brian Fielder, vice president, Microsoft Digital<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">As generative AI leapt into the mainstream with the arrival of models like OpenAI\u2019s GPT-3.5 and transformative tools such as Microsoft 365 Copilot, the stakes for IT leaders have never been higher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The challenge isn\u2019t just about deploying the latest AI tools\u2014it\u2019s about architecting a foundation for sustained, responsible, and scalable change across the enterprise.<\/p>\n\n\n\n<aside class=\"wp-block-group aside-for-guide has-white-200-background-color has-background has-global-padding is-content-justification-right is-layout-constrained wp-container-core-group-is-layout-3f1abf08 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-298f84b7 wp-block-group-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"140\" height=\"140\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Engage-with-our-experts.png\" alt=\"\" class=\"wp-image-20478\" style=\"width:48px\"\/><\/figure>\n\n\n\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Engage with our experts!<\/strong><\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4)\">Customers or Microsoft account team representatives from Fortune 500 companies are welcome to <a href=\"mailto:msitstaff@microsoft.com\">request a virtual engagement<\/a> on this topic with experts from our Microsoft Digital team.<\/p>\n<\/aside>\n\n\n\n<p class=\"wp-block-paragraph\">That\u2019s where this guide comes in. We\u2019re opening a window into our own AI evolution\u2014sharing our hard-won lessons, proven frameworks, and actionable steps that can help you steer your organization from AI exploration to AI acceleration. Whether you\u2019re just beginning your journey or ready to scale enterprise-wide adoption, this guide is built to empower you to make informed decisions, sidestep common pitfalls, and unlock the full promise of AI-driven transformation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe\u2019ve learned so many lessons over the past few years building AI-powered solutions and driving an AI-forward culture,\u201d says Brian Fielder, vice president of Microsoft Digital. \u201cWe\u2019re excited to share them with our customers and partners so they can learn from our journey.\u201d<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0\"><strong>Enterprise IT maturity<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-8)\">This article is part of series on Enterprise IT maturity in the era of agents. We recommend reading all four of these guides for a comprehensive view of how your organization can transform with AI to become a Frontier Firm.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/becoming-a-frontier-firm-our-it-playbook-for-the-ai-era\/\">Becoming a Frontier Firm: Our IT playbook for the AI era<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\">Enterprise AI maturity in five steps: Our guide for IT leaders (this story)<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/the-agentic-future-how-were-becoming-an-ai-first-frontier-firm-at-microsoft\/\">The agentic future: How we\u2019re becoming an AI-first Frontier Firm at Microsoft<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/harnessing-ai-how-a-data-council-is-powering-our-unified-data-strategy-at-microsoft\/\">Harnessing AI: How a data council is powering our unified data strategy at Microsoft<\/a><\/li>\n<\/ol>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Read on to discover how we moved from AI vision to AI reality here in Microsoft Digital. You\u2019ll learn how you can drive measurable business outcomes while building a culture that\u2019s ready for what\u2019s next.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The five stages of AI-powered transformation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We have led Microsoft through five stages of AI maturity\u2014from initial exploration to becoming an AI-driven enterprise. This has been a three-year journey, and you and your digital leaders will need to be prepared to take time to fully experience each of these stages to truly unlock the potential of AI to transform your enterprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What follows is a stage-by-stage summary of how we achieved our transformation, followed by a list of empowering actions you can take to help you on your own journey.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Mapping our journey to AI&nbsp;maturity<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"814\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity.jpg\" alt=\"\" class=\"wp-image-20544\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity.jpg 2000w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity-300x122.jpg 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity-1024x417.jpg 1024w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity-768x313.jpg 768w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/10761-5-stages-to-AI-maturity-1536x625.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><figcaption class=\"wp-element-caption\"><em>Our five stages of AI maturity reflect our increasingly sophisticated enterprise AI capabilities. The icons in each step represent different capabilities as we move from simple foundational AI elements to advanced, interconnected agentic AI representations.<\/em><\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 1: Awareness and foundation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Set a bold vision for your AI journey, anchored in clear business outcomes\u2014avoid implementing \u201cAI for AI\u2019s sake.\u201d Engage your executive sponsors early and form an AI Center of Excellence (CoE) to foster cross-functional collaboration and empower experimentation. <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/responsible-ai-why-it-matters-and-how-were-infusing-it-into-our-internal-ai-projects-at-microsoft\/\">Establish Responsible AI principles<\/a> alongside your organization\u2019s ethics team and assess your data readiness from the start\u2014remember, \u201cno AI without data.\u201d By building these foundations, you\u2019ll position your teams to confidently launch AI initiatives and drive meaningful transformation.<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Target-outcomes.png\" alt=\"\" class=\"wp-image-20390\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Target outcomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\">A foundational strategy, governance principles, and leadership buy-in to kickstart AI projects.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Learn-more.png\" alt=\"\" class=\"wp-image-20391\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Learn more<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/the-ai-revolution-how-microsoft-digital-it-is-responding-with-an-ai-center-of-excellence\/\">Learn how we\u2019re responding to the AI Revolution with an AI Center of Excellence.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cAt the Microsoft Digital AI Center of Excellence, we\u2019ve learned that combining strong governance, data readiness, and a continuous-improvement mindset transforms AI pilots into enterprise-scale solutions,\u201d says Nitul Pancholi, the AI CoE lead in Microsoft Employee Experience. \u201cThis guide distills our three-year journey into clear, actionable steps to accelerate responsible AI adoption, mitigate risk, and drive measurable business impact.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 2: Active pilots and skill building<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To accelerate your AI journey, start by launching targeted pilot projects across diverse areas of your organization\u2014think automated support chatbots or network analytics. Encourage experimentation and leverage hackathons to surface a broad range of ideas. Narrow these down to your most promising initiatives by evaluating business value against implementation effort and focus resources on a select group of high impact \u201cbig bets.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Empower your teams by investing in upskilling: offer discipline-aligned learning paths, issue digital credentials, and celebrate progress to foster a culture of continuous learning and knowledge-sharing. Establish early-stage governance by requiring all pilots to undergo Responsible AI and architectural reviews. By following these steps, you\u2019ll create early momentum, build internal expertise, and identify the AI solutions most likely to drive meaningful impact at scale.<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Target-outcomes.png\" alt=\"\" class=\"wp-image-20390\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Target outcomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\">The first tangible benefits of AI: efficiency gains, time and cost savings, and quality improvements, and an internal talent pool emerging, paving the way to scale successful solutions.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Learn-more.png\" alt=\"\" class=\"wp-image-20391\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Learn more<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/the-ai-revolution-how-microsoft-digital-it-is-responding-with-an-ai-center-of-excellence\/\"><\/a><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/embracing-emerging-technology-at-microsoft-with-new-ai-certifications\/\">Find out how we\u2019re embracing AI at Microsoft with new AI certifications.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 3: Operationalize and govern<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To scale and integrate AI solutions across your organization, move beyond pilot projects by deploying AI solutions directly into production and embedding them within core business workflows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Strengthen your data and AI infrastructure\u2014consider implementing a unified data platform and robust <a href=\"https:\/\/learn.microsoft.com\/en-us\/azure\/architecture\/ai-ml\/guide\/machine-learning-operations-v2\" target=\"_blank\" rel=\"noreferrer noopener\">Machine Learning Operations (MLOps)<\/a> pipelines\u2014to support this transition. Formalize enterprise governance with clearly defined steering teams: empower your AI Center of Excellence to accelerate implementation and <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/harnessing-ai-how-a-data-council-is-powering-our-unified-data-strategy-at-microsoft\/\">establish a Data Council<\/a> to ensure data quality and \u201cAI-ready\u201d assets and a Responsible AI Office to oversee ethical use and compliance. Encourage collaboration among these groups and designate domain leads to ensure your AI initiatives consistently deliver tangible business value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By putting these practices in place, you can drive successful scaling and operationalization of AI throughout your enterprise.<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Target-outcomes.png\" alt=\"\" class=\"wp-image-20390\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Target outcomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\">Multiple AI use cases running at enterprise scale under robust oversight with cross-functional alignment on AI objectives and the business value they\u2019re delivering.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Learn-more.png\" alt=\"\" class=\"wp-image-20391\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Learn more<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/the-ai-revolution-how-microsoft-digital-it-is-responding-with-an-ai-center-of-excellence\/\"><\/a><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/how-were-tackling-microsoft-365-copilot-governance-internally-at-microsoft\/\">Read our guide for tackling Microsoft 365 Copilot governance your company.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 4: Enterprise-wide adoption<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To consolidate your gains and achieve AI adoption across the enterprise, make AI a core consideration in every new project and process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ask where AI-driven intelligence can deliver real impact, whether by boosting efficiency, enhancing user experiences, or unlocking new business value. Align AI initiatives with your organization\u2019s strategic goals by empowering business leads to synchronize efforts and continuously update your AI roadmap. Cultivate a data-driven culture through ongoing, large-scale training and make AI tools a natural part of everyday work. Establish rigorous impact tracking with clear metrics for value delivered\u2014such as time savings, cost reduction, and quality improvements\u2014and review these outcomes regularly at the leadership level to maintain accountability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By integrating these practices, you can drive AI adoption throughout your organization and ensure sustained, measurable impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWhat\u2019s unique about our approach is that every agent is engineered for responsible action. We design agents to operate within enterprise workflows, guided by policy-aware controls, telemetry integration, and human oversight,\u201d says Faisal Nasir, the AI CoE and Data Council lead in Microsoft Employee Experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Through the AI Center of Excellence and the Data Council, we ensure agents are grounded in AI-ready data and undergo comprehensive architecture and governance reviews.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThis ensures our AI solutions are not only intelligent, but also accountable, governable, and fully production-ready,&#8221; Nasir adds.<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Target-outcomes.png\" alt=\"\" class=\"wp-image-20390\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Target outcomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\">AI is a pillar of your operational strategy, backed by a data-driven culture and continuous monitoring of business impact.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Learn-more.png\" alt=\"\" class=\"wp-image-20391\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Learn more<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/driving-the-future-of-work-how-were-approaching-microsoft-365-copilot-change-management-at-microsoft\/\">Learn how we\u2019re approaching Microsoft 365 Copilot change management at Microsoft.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Stage 5: Transform your business with agentic AI<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To drive a lasting AI-powered business transformation, organizations must embed AI into every aspect of their operations and culture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start by leveraging the expertise of your AI CoE to foster innovation, drive continuous improvement, and keep your AI initiatives evolving. Use structured mechanisms like a Kaizen funnel to crowdsource, prioritize, and advance ideas that extend the impact of AI across the enterprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Strengthen governance to address the advanced challenges of agentic applications, including responsible scaling of generative AI and effective mitigation of AI hallucinations. Focus on refining human-AI collaboration so your teams are empowered to offload routine tasks to AI agents and concentrate on higher-value work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Another tactic that\u2019s been highly successful in Microsoft Digital is \u201cFix, Hack, Learn\u201d weeks, where employees are encouraged to identify opportunities to improve our services. Multi-disciplinary teams are empowered to innovate with AI to improve our organizational effectiveness, yielding multiple AI-powered breakthroughs that are already in production.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;In Microsoft Digital, continuous improvement is a driving force behind our AI transformation,\u201d says Don Campbell, principal product manager within Microsoft Digital and member of our AI Center of Excellence. \u201cBy embedding it and AI into every layer of our operations, we\u2019re not only optimizing how we work today, but we are also strategically preparing our processes to become agentic tomorrow. This disciplined approach ensures that when we make a process agentic, it\u2019s not just automated\u2014it\u2019s intelligent, secure, and purpose-built to scale across the enterprise.&#8221;<\/p>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-48e64321 wp-block-group-is-layout-constrained\" style=\"border-radius:10px;padding-top:var(--wp--preset--spacing--spacing-12);padding-right:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12);padding-left:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Target-outcomes.png\" alt=\"\" class=\"wp-image-20390\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Target outcomes<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\">An organization transformed by AI, achieving significant efficiency gains and innovations, and recognized as a leader in enterprise AI adoption.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"130\" height=\"130\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/Learn-more.png\" alt=\"\" class=\"wp-image-20391\" style=\"width:72px\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><strong>Learn more<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-4);margin-bottom:var(--wp--preset--spacing--spacing-4)\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/guiding-hands-inside-the-councils-steering-ai-projects-at-microsoft\/\">Guiding hands: take a look inside the councils steering AI projects here at Microsoft.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity has-yellow-to-green-gradient-background has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">What our experts have to say:<\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-c2b16383 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-bottom:var(--wp--preset--spacing--spacing-16);padding-left:0\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:150px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Don_Campbell_image-THUMB.png\" alt=\"A photo of Campbell\" class=\"wp-image-20425\" style=\"object-fit:cover;width:150px;height:150px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Don_Campbell_image-THUMB.png 320w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Don_Campbell_image-THUMB-300x300.png 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Don_Campbell_image-THUMB-150x150.png 150w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-xl-font-size wp-block-paragraph\"><em>&#8220;In Microsoft Digital, continuous improvement is a driving force behind our AI transformation. By embedding it and AI into every layer of our operations, we\u2019re not only optimizing how we work today, but we are also strategically preparing our processes to become agentic tomorrow.&#8221;<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12)\"><strong>Don Campbell, principal product manager and CoE member, Microsoft Digital<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-c2b16383 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-bottom:var(--wp--preset--spacing--spacing-16);padding-left:0\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:150px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Nitul_Pancholi_THUMB.png\" alt=\"A photo of Pancholi\" class=\"wp-image-20423\" style=\"object-fit:cover;width:150px;height:150px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Nitul_Pancholi_THUMB.png 320w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Nitul_Pancholi_THUMB-300x300.png 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10761_Nitul_Pancholi_THUMB-150x150.png 150w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-xl-font-size wp-block-paragraph\"><em>\u201cAt the Microsoft Digital AI Center of Excellence, we\u2019ve learned that combining strong governance, data readiness, and a continuous-improvement mindset transforms AI pilots into enterprise-scale solutions. This guide distills our three-year journey into clear, actionable steps to accelerate responsible AI adoption, mitigate risk, and drive measurable business impact.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12)\"><strong>Nitul Pancholi, AI Center of Excellence lead, <strong>Microsoft Employee Experience<\/strong><\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-c2b16383 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-bottom:var(--wp--preset--spacing--spacing-16);padding-left:0\">\n<div class=\"wp-block-columns is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:150px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10726_Faisal_Nasir_THUMB.png\" alt=\"A photo of Nasir\" class=\"wp-image-20424\" style=\"object-fit:cover;width:150px;height:150px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10726_Faisal_Nasir_THUMB.png 320w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10726_Faisal_Nasir_THUMB-300x300.png 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/10726_Faisal_Nasir_THUMB-150x150.png 150w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-xl-font-size wp-block-paragraph\"><em>&nbsp;\u201cWhat\u2019s unique about our approach is that every agent is engineered for responsible action. We design agents to operate within enterprise workflows, guided by policy-aware controls, telemetry integration, and human oversight.\u201d<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12)\"><strong>Faisal Nasir, AI CoE and Data Council lead, Microsoft Employee Experience<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity has-yellow-to-green-gradient-background has-background\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Enabling success\u2014lessons from our journey as the company\u2019s IT organization<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Achieving AI maturity is dependent on a combination of technological, organizational, and cultural factors. These enablers support the successful adoption and integration of AI within the organization.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For IT decision-makers charting the course to enterprise-scale AI, the journey is about far more than technical implementation\u2014it\u2019s about activating the right enablers to unlock both rapid and sustainable business impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Successfully scaling AI means orchestrating executive vision, robust governance, responsible innovation, resilient data foundations, and a culture of empowered talent\u2014all working in harmony. Each of these levers is crucial not only for accelerating the path from pilot to production, but also for ensuring that every AI initiative delivers measurable outcomes, mitigates risk, and creates lasting organizational value.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By prioritizing these foundational pillars, IT leaders can fast-track value realization, embed accountability, and transform AI from a promising experiment into a strategic engine for competitive advantage. The following items explore the essential enablers that drive AI maturity at pace and why they matter now more than ever for organizations determined to lead in the age of intelligent transformation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Seven enablers of enterprise AI transformation<\/h2>\n\n\n\n<div class=\"wp-block-group has-white-200-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-ef8af98e wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--spacing-16);padding-right:var(--wp--preset--spacing--spacing-16);padding-bottom:var(--wp--preset--spacing--spacing-16);padding-left:var(--wp--preset--spacing--spacing-16)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8764ab97 wp-block-columns-is-layout-flex has-2-columns\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-8a368f38 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-33d02935 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/1-g-g.png\" alt=\"\" class=\"wp-image-20398\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Executive sponsorship and governance<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0\">To accelerate AI maturity within your organization, start by securing strong executive sponsorship and establishing clear governance structures. Appoint dedicated AI leaders and form cross-functional teams such as an AI Center of Excellence and supporting councils with well-defined roles and responsibilities. Maintain alignment with your business strategy through regular steering meetings and roadmap reviews. This approach will ensure your AI initiatives remain focused, impactful, and strategically integrated across the enterprise.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-33d02935 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/2-g-g.png\" alt=\"\" class=\"wp-image-20401\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Responsible AI by design<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0\">To embed ethics and effectively manage risk in every AI project, integrate Responsible AI principles from the outset. Establish a Responsible AI Council or similar oversight group to ensure all solutions are rigorously reviewed for ethical standards before launch. By instituting mandatory Responsible AI assessments, you\u2019ll foster trust, safeguard your organization, and address potential issues proactively\u2014setting a strong foundation for sustainable AI adoption. This not only reduces reputational and regulatory risk, it also enables faster adoption, strengthens stakeholder confidence, and ensures AI initiatives deliver lasting value aligned with your business goals.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-33d02935 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/3-g-g.png\" alt=\"\" class=\"wp-image-20402\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Data foundation, architecture reviews, and technical readiness<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0\">Treat data as a strategic asset by establishing a unified data strategy\u2014start with a Data Council to catalogue key sources, improve data quality, and implement robust governance and access controls. Build AI-readiness across your enterprise by embedding architecture reviews and design validation into your engineering lifecycle, ensuring every solution is scalable, composable, and compliant by design. Leverage architecture forums to crowdsource feedback, align on technical standards, and promote reusable patterns that accelerate delivery. With secure cloud environments, ML Ops pipelines, and standardized AI platforms in place, your teams will be equipped to develop and scale AI solutions quickly, safely, and consistently.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-33d02935 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-12);padding-bottom:var(--wp--preset--spacing--spacing-12)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/4-g-g.png\" alt=\"\" class=\"wp-image-20403\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Talent, skills, and culture<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:0;margin-bottom:0\">To build an AI-ready workforce and foster a culture of innovation, prioritize company-wide training and upskilling programs that elevate AI literacy at every level. Establish a Center of Excellence and <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/driving-copilot-for-microsoft-365-adoption-with-our-copilot-champs-community\/\">empower \u201cAI champions\u201d<\/a> within teams to drive adoption and celebrate meaningful impact. Encourage open collaboration\u2014share code, best practices, and project outcomes across your organization\u2014to accelerate learning and scale success. By breaking down silos and enabling employees to experiment with intelligent solutions, you\u2019ll create the environment needed for sustained growth and enterprise-wide transformation. In Microsoft Digital, we are not just training our employees to use AI, we are empowering them to co-create the future of their roles. When employees are empowered to build and govern their own agents, that is when transformation truly scales.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-204cb025 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-12);padding-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/5-g-g.png\" alt=\"\" class=\"wp-image-20404\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Impact tracking and accountability<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12);margin-bottom:var(--wp--preset--spacing--spacing-12)\">To drive meaningful business impact with AI, start by defining clear, measurable success metrics\u2014think hours saved, cost efficiencies, and quality improvements\u2014that can be rolled up into an organizational AI scorecard. Review these outcomes regularly at the leadership level to keep the focus on what matters. For every major AI initiative, assign an accountable owner who champions the solution, communicates the business story, and manages performance reporting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-bottom:0;padding-top:0;padding-bottom:0\">Foster transparency by consistently comparing targets to actual results and openly sharing lessons learned when goals are missed. By embedding accountability into your rhythm of business, you\u2019ll enable agile decision-making, concentrate your efforts where AI delivers the most value, and nurture a culture of continuous improvement. In Microsoft Digital, we\u2019ve defined an <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/measuring-the-impact-of-microsoft-365-copilot-and-ai-at-microsoft\/\">AI value measurement framework with six dimensions of value<\/a> that you can use as benchmarks to determine the impact of your own investments.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-d91fb274 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-16);padding-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/6-g-g.png\" alt=\"\" class=\"wp-image-20405\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Change management and communication<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12);margin-bottom:0\">To drive successful AI adoption, treat it as a people-first transformation\u2014not just a technology deployment. Start by <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/deploying-copilot-for-microsoft-365-in-four-chapters\/\">developing robust deployment and adoption plans<\/a> for your key solutions: invest in training, craft clear communications, and establish dedicated support channels such as FAQs and help desks. Maintain a steady pulse of communication with your stakeholders\u2014consider newsletters, interactive town halls, and a centralized library of AI success stories to celebrate impact and progress. By prioritizing transparency and providing ongoing support, you\u2019ll smooth the path to change, encourage enthusiastic adoption, and sustain momentum throughout your organization.<\/p>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-not-stacked-on-mobile is-layout-flex wp-container-core-columns-is-layout-32f8a5b6 wp-block-columns-is-layout-flex has-2-columns\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-16);padding-bottom:var(--wp--preset--spacing--spacing-16)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50px\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"102\" height=\"102\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/09\/7-g-g.png\" alt=\"\" class=\"wp-image-20406\" style=\"object-fit:cover;width:48px;height:48px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-body-lg-font-size wp-block-paragraph\"><strong>Continuous improvement, innovation, and partnerships<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-12)\">To drive continuous improvement and innovation with AI, keep a dynamic backlog of opportunities and support each with a clear value case and refresh your pipeline regularly. Adopt structured forums such as continuous improvement and Kaizen events to identify, evaluate, and prioritize new AI use cases that deliver tangible business outcomes. Use a robust prioritization framework to ensure focus on initiatives with the greatest impact.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Identify partner teams who can serve as early adopters and provide feedback to inform your continuing journey.&nbsp;By building a disciplined innovation pipeline and fostering a collaborative ecosystem, you create a foundation for ongoing experimentation, accelerated learning, and sustainable AI innovation across your organization.<\/p>\n\n\n\n<div style=\"height:16px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Advancing your organization into the frontier of AI<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To embrace the next era of AI, it\u2019s time to look beyond traditional automation and <a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/ai-powered-agents-in-action-how-were-embracing-this-new-agentic-moment-at-microsoft\/\">prepare your organization for agentic AI frameworks and autonomous, interoperable agents<\/a>. These advanced systems aren\u2019t just digital assistants\u2014they\u2019re designed to plan, act, and collaborate across workflows with minimal intervention, offering the potential to fundamentally transform how work gets done.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Start by identifying areas where agentic AI can drive real business value. Empower domain experts within your teams to become Agent Leaders\u2014individuals who can design, oversee, and govern agent ecosystems at scale. Align your AI strategy with forward-looking industry insights and best practices\u2014sources like the <a href=\"https:\/\/blogs.microsoft.com\/blog\/2025\/04\/23\/the-2025-annual-work-trend-index-the-frontier-firm-is-born\/\" target=\"_blank\" rel=\"noreferrer noopener\">2025 Annual Work Trend Index: The Frontier Firm Is Born<\/a> offer invaluable guidance for responsible AI adoption and organizational transformation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recognize that the impact will be significant. Industry analysts such as Gartner predict that by 2028, about a third of enterprise applications will feature agentic AI capabilities and over 15% of daily work decisions will be handled by AI agents.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Evolving from large language models to agents<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"944\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents.jpg\" alt=\"Illustration showing how AI's task complexity capability increases as you move from single LLMs, to single agents (LLMs plus tools), to multiple agents working together.\" class=\"wp-image-20522\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents.jpg 2000w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents-300x142.jpg 300w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents-1024x483.jpg 1024w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents-768x362.jpg 768w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/10\/LLMs-to-agents-1536x725.jpg 1536w\" sizes=\"auto, (max-width: 2000px) 100vw, 2000px\" \/><figcaption class=\"wp-element-caption\">Fully autonomous workflows powered by multiple agents are the future of work.<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">To get ahead, foster a culture of experimentation. Host hackathons, pilot agentic AI prototypes, and develop governance frameworks that ensure responsible management of these emerging technologies. Treat your AI journey as a continuous process\u2014a growth mindset and incremental progress are key. As AI evolves, so should your practices: be ready to adapt your governance, refine human-AI collaboration, and embrace new paradigms like fully autonomous agents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each stage of this journey unlocks new possibilities. Ensure your organization remains at the forefront of AI maturity by committing to continuous improvement and innovation. The future of work isn\u2019t a destination\u2014it\u2019s a dynamic path. Evolve your strategy, cultivate expertise, and enable your teams to thrive in the rapidly advancing digital landscape, powered by AI innovation and continuous improvement.<strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png\" alt=\"\" class=\"wp-image-19493\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge.png 190w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Key-takeaways-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Key takeaways<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">To help your organization progress on its AI journey, consider the following strategies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><strong>Invest in data infrastructure and AI platforms<\/strong>. Building robust data infrastructure ensures your organization is prepared to leverage AI, supporting scalable, innovative, and secure AI-driven solutions.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Foster a culture of innovation and collaboration.<\/strong> Champion an AI-forward culture where innovation and collaboration drive the adoption of agentic AI.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Develop AI expertise through training and development.<\/strong> Upskilling your teams empowers them to navigate the rapid advances of AI, drive innovation, and ensure your organization stays competitive as agentic AI transforms workflows and business outcomes across every industry.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Align AI initiatives with strategic business goals.<\/strong> Ensuring AI initiatives align with business goals maximizes impact and positions your organization to succeed in the rapidly evolving world of agentic AI.<\/li>\n\n\n\n<li class=\"wp-block-list-item\"><strong>Implement ethical AI practices based on Microsoft\u2019s Responsible AI Principles.<\/strong> Adopting ethical AI practices builds trust, ensures responsible innovation, and prepares your organization to navigate the evolving landscape as AI becomes central to business operations and decision-making.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png\" alt=\"\" class=\"wp-image-19492\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge.png 190w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Try-it-out-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Try it out<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/deploying-copilot-for-microsoft-365-in-four-chapters\/?OCID=InsideTrack_Product_10761\">Read our guide for deploying and driving adoption of Microsoft 365 Copilot.<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png\" alt=\"\" class=\"wp-image-19491\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge.png 190w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Related-links-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">Related links<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list\">\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/riding-the-wave-of-agents-washing-over-microsoft-with-good-governance\/\">Learn how we\u2019re using good governance to ride the wave of agents washing over Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/ai-powered-agents-in-action-how-were-embracing-this-new-agentic-moment-at-microsoft\/\">Check out how we\u2019re embracing this new \u2018agentic\u2019 moment at Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/guiding-hands-inside-the-councils-steering-ai-projects-at-microsoft\/\">Take a look inside the councils steering AI projects here at Microsoft.<\/a><\/li>\n\n\n\n<li class=\"wp-block-list-item\"><a href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/unlocking-enterprise-ai-extensibility-at-microsoft-with-microsoft-copilot-studio\/\">Find out how we&#8217;re unlocking enterprise AI extensibility at Microsoft with Copilot Studio.<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-c0392459 wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7db9d80f wp-block-group-is-layout-constrained\" style=\"padding-right:0;padding-left:0\">\n<figure class=\"wp-block-image alignleft size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"190\" height=\"190\" src=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png\" alt=\"\" class=\"wp-image-19490\" style=\"object-fit:cover;width:75px;height:75px\" srcset=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge.png 190w, https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/uploads\/prod\/2025\/07\/Wed-like-to-hear-from-you-badge-150x150.png 150w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/figure>\n\n\n\n<p class=\"has-body-xl-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--spacing-24);margin-bottom:0;padding-top:var(--wp--preset--spacing--spacing-24)\">We&#8217;d like to hear from you!<\/p>\n<\/div>\n\n\n\n<ul style=\"margin-top:var(--wp--preset--spacing--spacing-20)\" class=\"wp-block-list is-style-list-no-bullets\">\n<li class=\"wp-block-list-item\"><a href=\"mailto:msitstaff@microsoft.com\">Want more information? Email us and include a link to this story and we\u2019ll get back to you.<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Charting a course through today\u2019s digital landscape means navigating the transformative potential of AI\u2014a technology redefining how organizations innovate and adapt. For leaders seeking to turn the promise of AI into action, the journey begins with clarity of purpose and a framework for progress. At Microsoft Digital, the company\u2019s IT organization, we\u2019ve been on the [&hellip;]<\/p>\n","protected":false},"author":130,"featured_media":20517,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_hide_featured_on_single":false,"_show_featured_caption_on_single":true,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[71,854,1],"tags":[199,868,89,853,237,827],"coauthors":[644],"class_list":["post-20387","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-featured","category-readiness-guide","category-uncategorized","tag-ai","tag-ai-deployment-and-adoption","tag-digital-transformation","tag-enterprise-data","tag-governance","tag-microsoft-365-copilot","m-blog-post"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Enterprise AI maturity in five steps: Our guide for IT leaders - Inside Track Blog<\/title>\n<meta name=\"description\" content=\"Learn how we moved through five stages of AI maturity on our journey to become a \u201cfrontier\u201d IT team here at Microsoft and learn how you can do the same.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/enterprise-ai-maturity-in-five-steps-our-guide-for-it-leaders\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enterprise AI maturity in five steps: Our guide for IT leaders - Inside Track Blog\" \/>\n<meta property=\"og:description\" content=\"Learn how we moved through five stages of AI 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