{"id":18920,"date":"2025-04-24T09:00:00","date_gmt":"2025-04-24T16:00:00","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/?p=18920"},"modified":"2026-03-09T13:52:30","modified_gmt":"2026-03-09T20:52:30","slug":"sharing-our-customer-zero-story-at-the-microsoft-365-community-conference","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/insidetrack\/blog\/sharing-our-customer-zero-story-at-the-microsoft-365-community-conference\/","title":{"rendered":"Sharing our Customer Zero story at the Microsoft 365 Community Conference"},"content":{"rendered":"\n
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Engage with our experts!<\/strong><\/p>\n\n\n\n

Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement<\/a> on this topic with experts from our Microsoft Digital team.<\/p>\n<\/div>\n\n\n\n

This story was published to preview a specific event, which has now concluded. We\u2019re leaving it up on our site as a record of the different topics that were covered at this event.<\/em><\/p>\n\n\n\n

Our team here in Microsoft Digital led the first and largest deployment of Microsoft 365 Copilot to date, and now you can hear directly what that experience was like for us.<\/p>\n\n\n\n

Stephan Kerametlian, a business program management director here in Microsoft Digital, the company\u2019s IT organization, led our effort to deploy to our more than 300,000 employees and vendors and now he\u2019s focused on driving internal usage. He will join Karuana Gatimu, the director on the Microsoft 365 Customer Advocacy team on the Copilot product group, in a fireside chat-style discussion of our internal Copilot deployment at the upcoming Microsoft 365 Community Conference.<\/p>\n\n\n\n

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\u201cOur employees have absolutely been loving Copilot,\u201d Kerametlian says. \u201cWe\u2019ve been very focused on building daily habits with Copilot, which have been growing steadily since launch\u2014our people have been responding very well once we show them what they can do with Copilot.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Sign up for Kerametlian and Gatimu\u2019s Deploying Copilot at Microsoft: Tools and Lessons from Microsoft\u2019s Own Adoption Journey presentation.<\/a><\/p>\n\n\n\n

Kerametlian will also team up with Microsoft Digital colleague and governance expert David Johnson to participate in a conversation on how we\u2019re transforming the workplace for our neurodivergent employees. Go here to sign up for their Empowering Neurodivergent Employees with Microsoft 365 Copilot presentation. <\/a> <\/p>\n\n\n\n

In his main presentation, Johnson, a principal PM architect, will walk through how we empower our employees to create and share agents that get the most out of Copilot with good governance, while keeping the company protected, manageable and compliant. Go here to sign up for his How Microsoft Does Tenant Governance in the Age of Copilot session.<\/a><\/p>\n\n\n\n

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\u201cWe want our employees to be creative, to try new things, to push the envelope with Copilot and fully leverage our productivity services,\u201d Johnson says. \u201cWe also need to protect the company and our employees themselves, building enterprise trust\u2014the way we do that is by giving them guardrails that keep them safe without restricting them.\u201d<\/p>\n<\/blockquote>\n\n\n\n

Our Digital Workplace Productivity and Collaboration team in Microsoft Digital is working with the Microsoft Teams Rooms and Microsoft Places product groups to make it easier to modernize and transform physical meeting rooms. You can learn more about their work by signing up for their Inside Microsoft: Transforming the Modern Workplace with Microsoft Teams Rooms and Places presentation.<\/a><\/p>\n\n\n\n

Sam Albert, a principal product manager, and Roy Sherry, a principal technical program manager, will walk through how our team is responding to the new flexible work environment with Express Install, an AI-powered affordable way to upgrade your meeting rooms in ways that make you employees feel included in meetings no matter where they join from and how they participate.<\/p>\n\n\n\n

Here are more details on each presentation that our Microsoft Digital experts will be giving at the conference\u2014take a look and sign up to the ones you want to attend.<\/p>\n\n\n\n

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Deploying Copilot at Microsoft: Tools and lessons from our adoption journey<\/h2>\n\n\n\n
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Speakers:<\/strong> Stephan Kerametlian and Karuana Gatimu<\/p>\n\n\n\n

Kerametlian leads our global change management and adoption efforts of Microsoft 365 Copilot internally at Microsoft, which includes more than 300,000 employees and contingent staff. Gatimu is a business architect and productivity expert currently working in the Microsoft 365 Customer Advocacy in Collaborative Apps and Platform group.<\/p>\n\n\n\n

Sign up for their presentation: Tools and lessons from deploying Copilot at Microsoft.<\/a><\/p>\n<\/div>\n\n\n\n

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\"Kerametlian
Stephan Kerametlian (left) and Karuana Gatimu.<\/em><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n
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More on how we do it at Microsoft<\/strong><\/p>\n\n\n\n

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