{"id":85,"date":"2016-02-17T17:38:05","date_gmt":"2016-02-17T17:38:05","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/fr-ca\/industry\/blog\/industry\/financial-services\/modernising-bi-for-customer-analytics-and-claims-analytics\/"},"modified":"2016-02-17T17:38:05","modified_gmt":"2016-02-17T17:38:05","slug":"modernising-bi-for-customer-analytics-and-claims-analytics","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/fr-ca\/industry\/blog\/financial-services\/2016\/02\/17\/modernising-bi-for-customer-analytics-and-claims-analytics\/","title":{"rendered":"Moderniser l&#8217;informatique d\u00e9cisionnelle pour les analyses de client et les analyses de r\u00e9clamation"},"content":{"rendered":"<p>Si les compagnies d&#8217;assurance peuvent fournir une informatique d\u00e9cisionnelle autonome, plus efficace et plus facile d&#8217;acc\u00e8s, elles peuvent se concentrer sur les lignes et les clients rentables, mieux anticiper et g\u00e9rer leurs environnements de r\u00e9clamation et r\u00e9pondre plus rapidement aux opportunit\u00e9s et aux sources de risques. Afin d&#8217;atteindre cela, de nombreux assureurs doivent surmonter les d\u00e9fis pr\u00e9sent\u00e9s par les syst\u00e8mes h\u00e9rit\u00e9s qui rendent difficile l&#8217;acc\u00e8s \u00e0 leurs donn\u00e9es et logique m\u00e9tier, ainsi que leur visualisation. Une capacit\u00e9 d&#8217;informatique d\u00e9cisionnelle moderne peut exister sur ces syst\u00e8mes h\u00e9rit\u00e9s et \u00eatre utilis\u00e9e pour lib\u00e9rer des donn\u00e9es et les rendre plus facilement accessibles, donnant un contr\u00f4le informatique des donn\u00e9es tout en contr\u00f4lant de mani\u00e8re s\u00e9curis\u00e9e l&#8217;acc\u00e8s aux donn\u00e9es au utilisateurs finaux.<\/p>\n<p>Microsoft a r\u00e9cemment annonc\u00e9 l&#8217;avant-premi\u00e8re de SQL Server\u00a02015, \u00e0 pr\u00e9sent disponible pour le t\u00e9l\u00e9chargement. C&#8217;est le plus grand pas en avant dans l&#8217;histoire des plateformes de donn\u00e9es de Microsoft, avec de nouvelles capacit\u00e9s qui auront un r\u00e9el impact sur le secteur des assurances.<\/p>\n<p>SQL\u00a0Server\u00a02016 permet des analyses op\u00e9rationnelles en temps r\u00e9el, des visualisations riches sur appareils mobiles, des analyses avanc\u00e9es int\u00e9gr\u00e9es, une nouvelle technologie de s\u00e9curit\u00e9 avanc\u00e9e et de nouveaux sc\u00e9narios de cloud hybride. Les capacit\u00e9s essentielles aux assureurs incluent le chiffrement int\u00e9gral, une fonction qui prot\u00e8ge les donn\u00e9es au repos ou en mouvement, ainsi que des am\u00e9liorations apport\u00e9es \u00e0 nos technologies en m\u00e9moire pour des analyses en temps r\u00e9el, en plus des performances transactionnelles sans pr\u00e9c\u00e9dent et des nouvelles analyses dans les bases de donn\u00e9es avec R Integration.<\/p>\n<p>Pour de nombreuses compagnies d&#8217;assurance, les m\u00eames d\u00e9fis que les syst\u00e8mes h\u00e9rit\u00e9s pr\u00e9sentent en termes d&#8217;informatique d\u00e9cisionnelle affectent aussi leurs syst\u00e8mes principaux. Les assureurs ex\u00e9cutant des syst\u00e8mes plus anciens d&#8217;administration de contrats n&#8217;ont souvent pas de vues homog\u00e8nes de leurs clients, ont des probl\u00e8mes pour introduire ou prendre en charge de nouveaux canaux et sont lents \u00e0 d\u00e9velopper et \u00e0 commercialiser de nouveaux produits. Les syst\u00e8mes de r\u00e9clamation plus anciens peuvent mener \u00e0 un traitement inefficace des r\u00e9clamations et \u00e0 des d\u00e9penses \u00e9lev\u00e9es de traitement des r\u00e9clamations, \u00e0 des expositions des r\u00e9clamations non anticip\u00e9es et \u00e0 des taux \u00e9lev\u00e9s de pertes, ainsi qu&#8217;\u00e0 de mauvaises exp\u00e9riences client durant la r\u00e9clamation qui engendrent la perte de client\u00e8le.<\/p>\n<p>Des syst\u00e8mes principaux plus modernes peuvent \u00eatre introduits par le biais de programmes de modernisation des syst\u00e8mes principaux, des programmes que Microsoft peut prendre en charge via des partenaires et des programmes de modernisation des plateformes, ou gr\u00e2ce \u00e0 de nouveaux syst\u00e8mes principaux modernes, fournis par les partenaires. Les programmes de modernisation h\u00e9rit\u00e9 \u00e0 grande \u00e9chelle peuvent repr\u00e9senter un risque \u00e9lev\u00e9 et s&#8217;\u00e9taler sur des ann\u00e9es et, le plus souvent, les syst\u00e8mes principaux modernes et nouveaux sont introduits en m\u00eame temps que les compagnies d&#8217;assurances introduisent de nouveaux produits ou de nouvelles lignes d&#8217;activit\u00e9s.<\/p>\n<p>Les technologies du cloud sont de plus en plus importantes pour b\u00e9n\u00e9ficier de la capacit\u00e9 dont les compagnies d&#8217;assurance d&#8217;aujourd&#8217;hui ont besoin pour une informatique d\u00e9cisionnelle puissante et s\u00e9curis\u00e9e. Nous avons r\u00e9cemment annonc\u00e9 Azure\u00a0Data\u00a0Lake, un nouveau r\u00e9f\u00e9rentiel de donn\u00e9es pour les charges de travail d&#8217;analyse du Big Data. Data\u00a0Lake donne aux d\u00e9veloppeurs un seul environnement pour stocker toutes leurs donn\u00e9es structur\u00e9es et semi-structur\u00e9es dans leur format natif, sans avoir \u00e0 se soucier des limites de stockage et de capacit\u00e9.<\/p>\n<p>Data\u00a0Lake est compatible avec le syst\u00e8me de fichiers Hadoop. Il s&#8217;int\u00e8grera donc bien aux outils du Big Data Hadoop standard comme Spark, Storm et Kafka, ainsi qu&#8217;aux services de Hortonworks, Cloudera et Azure\u00a0HDInsight. Notre pile Azure peut aussi aider \u00e0 am\u00e9liorer ces situations et nous pouvons aider les compagnies d&#8217;assurance \u00e0 mettre en place des capacit\u00e9s de cloud publique, hybride ou priv\u00e9.<\/p>\n<p>Comme le volume de donn\u00e9es disponibles augmente et que le besoin de transformer ces donn\u00e9es en informations d\u00e9taill\u00e9es qui soutiennent l&#8217;activit\u00e9 s&#8217;intensifie, les assureurs doivent envisager de construire leurs jeux de comp\u00e9tences pour le cloud maintenant. Ceux qui le font peuvent travailler avec leur propre centre de donn\u00e9es sur les m\u00eames outils, identifier les capacit\u00e9s pour pouvoir d\u00e9placer les donn\u00e9es et les charges de travail vers les clouds hybrides et publiques, et pr\u00e9parer leurs organisations pour ces d\u00e9placements.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si les compagnies d&#8217;assurance peuvent fournir une informatique d\u00e9cisionnelle autonome, plus efficace et plus facile d&#8217;acc\u00e8s, elles peuvent se concentrer sur les lignes et les clients rentables, mieux anticiper et g\u00e9rer leurs environnements de r\u00e9clamation et r\u00e9pondre plus rapidement aux opportunit\u00e9s et aux sources de risques.<\/p>\n","protected":false},"author":8,"featured_media":192,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[67],"post_tag":[],"content-type":[],"coauthors":[29],"class_list":["post-85","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial-services"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moderniser l&#039;informatique d\u00e9cisionnelle pour les analyses de client et les analyses de r\u00e9clamation - Blogues de l&#039;industrie Microsoft<\/title>\n<meta name=\"description\" content=\"If insurance companies provide effective, easy to access self-help BI, they can focus on profitable lines and customers; better anticipate and manage their claims 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