{"id":765673,"date":"2021-08-12T08:55:00","date_gmt":"2021-08-12T15:55:00","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/?p=765673"},"modified":"2021-08-12T09:56:36","modified_gmt":"2021-08-12T16:56:36","slug":"new-future-of-work-how-remote-and-hybrid-work-will-shape-workplaces-and-society-with-jaime-teevan-and-siddharth-suri","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/podcast\/new-future-of-work-how-remote-and-hybrid-work-will-shape-workplaces-and-society-with-jaime-teevan-and-siddharth-suri\/","title":{"rendered":"New Future of Work: How remote and hybrid work will shape workplaces and society with Jaime Teevan and Siddharth Suri"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1024x577.jpg\" alt=\"Portraits of Microsoft researchers Sid Suri and Jaime Teevan photographed in black and white. Both smile and look forward. Teevan, on the right, is holding a cell phone in the lower right of the frame.\" class=\"wp-image-765700\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1024x577.jpg 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-300x169.jpg 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-768x432.jpg 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1536x865.jpg 1536w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-2048x1153.jpg 2048w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1066x600.jpg 1066w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-655x368.jpg 655w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-343x193.jpg 343w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-240x135.jpg 240w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-640x360.jpg 640w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-960x540.jpg 960w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1280x720.jpg 1280w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"episode-132-august-12-2021\">Episode 132 | August 12, 2021<\/h2>\n\n\n\n<p>For Microsoft researchers, COVID-19 was a call to action. The reimagining of work practices had long been an area of study, but existing and new questions that needed immediate answers surfaced as companies and their employees quickly adjusted to significantly different working conditions. Teams from across the Microsoft organizational chart pooled their unique expertise together under <em>The New Future of Work<\/em> initiative. The results have informed product features designed to better support remote work and are now being used to help companies, including Microsoft, usher their workforces into a future of hybrid work.<\/p>\n\n\n\n<p>In this episode of <em>The New Future of Work<\/em> series, Chief Scientist <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/people\/teevan\/\">Jaime Teevan<\/a> and Senior Principal Researcher <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/people\/suri\/\">Siddharth Suri<\/a> explore the many ways people were impacted by work shifts during the COVID-19 pandemic. They talk about how race, gender, income, and other factors are indicative of how people have fared and what this means for the future of work. The researchers discuss the importance of examining potential hidden consequences\u2014and patience\u2014when using short-term data to make long-term decisions, emphasizing aspects of burnout and innovation.\u202fTopics covered in this wide-ranging conversation include\u202fbenefits of commutes and a silver lining in the shift to remote\u202fand hybrid work\u2014the movement of more innovative jobs out of large metro areas, creating momentum for greater opportunity\u202fin\u202fdiverse\u202flocations. The research that Siddharth Suri describes in this podcast was jointly done with Hana Wolf of LinkedIn.<\/p>\n\n\n\n<p><strong>Learn more:<\/strong>\u202f<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Project page and report: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/project\/the-new-future-of-work\/\">The New Future of Work<\/a><\/li><li>Future of Work digital magazine: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/worklab%22%20\/t%20%22_blank\">WorkLab<\/a><\/li><li>Guide: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/resilience\/hybrid-work-solutions?rtc=1\">Hybrid Work: A Guide for Business Leaders<\/a><\/li><li>Guide: <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/clouddamcdnprodep.azureedge.net\/gdc\/gdcNr7VEG\/original\">Hybrid Workplace Flexibility Guide<span class=\"sr-only\"> (opens in new tab)<\/span><\/a><\/li><li>2021 Work Trend Index: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/worklab\/work-trend-index\/hybrid-work\">\u201cThe Next Great Disruption Is Hybrid Work\u2014Are We Ready?\u201d<\/a><\/li><li>White Paper:&nbsp;<a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/bfi.uchicago.edu\/working-paper\/how-many-jobs-can-be-done-at-home\/\">\u201cHow Many Jobs Can be Done at Home?\u201d<span class=\"sr-only\"> (opens in new tab)<\/span><\/a><\/li><li>White Paper:&nbsp;\u201c<a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/bfi.uchicago.edu\/working-paper\/characteristics-of-workers-in-low-work-from-home-and-high-personal-proximity-occupations\/\">Characteristics of Workers in Low Work-From-Home and High Personal-Proximity Occupations<span class=\"sr-only\"> (opens in new tab)<\/span><\/a>\u201d<\/li><\/ul>\n\n\n\n<div style=\"height: 20px;\"><\/div>\n\n\n\n<p><strong>Subscribe to the\u202f<\/strong><a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/podcast\"><strong>Microsoft Research Podcast<\/strong><\/a><strong>:<\/strong><br><a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/itunes.apple.com\/us\/podcast\/microsoft-research-a-podcast\/id1318021537?mt=2\">iTunes<span class=\"sr-only\"> (opens in new tab)<\/span><\/a> | <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/subscribebyemail.com\/www.blubrry.com\/feeds\/microsoftresearch.xml\">Email<span class=\"sr-only\"> (opens in new tab)<\/span><\/a> | <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/subscribeonandroid.com\/www.blubrry.com\/feeds\/microsoftresearch.xml\">Android<span class=\"sr-only\"> (opens in new tab)<\/span><\/a> | <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/open.spotify.com\/show\/4ndjUXyL0hH1FXHgwIiTWU\">Spotify<span class=\"sr-only\"> (opens in new tab)<\/span><\/a> | <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/www.blubrry.com\/feeds\/microsoftresearch.xml\">RSS feed<span class=\"sr-only\"> (opens in new tab)<\/span><\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator aligncenter\"\/>\n\n\n\n<p><em>Editor\u2019s note: The privacy and protection of data is of the utmost importance to Microsoft. Research under The New Future of Work initiative, which includes qualitative and\u202fquantitative data, is conducted in accordance with the <\/em><a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/privacy.microsoft.com\/en-us\"><em>rigorous privacy standards developed by the company<\/em><span class=\"sr-only\"> (opens in new tab)<\/span><\/a><em>.<\/em><\/p>\n\n\n\n<h2 id=\"transcript\">Transcript&nbsp;<\/h2>\n\n\n\n<p><strong>[MUSIC PLAYS UNDER DIALOGUE]<\/strong><\/p>\n\n\n\n<p><strong><em>SID SURI (TEASER):<\/em><\/strong><em>&nbsp;The people who can work from home are more likely to be white and more likely to be in the top half of the income distribution\u2014and more likely to have employer-provided health insurance, which is something you really need when there&#8217;s a pandemic raging. Conversely, who can&#8217;t work from home? They are more likely to be people of color, people in the bottom half of the distribution, and people less likely to have employer-provided health insurance. Think of people like bartender, waiter, mechanic, nurse, these kinds of jobs. And so right then, you can see that working from home&nbsp;just&nbsp;sort of&nbsp;cloved&nbsp;society in two. It exacerbated already present structural inequalities in society today.<\/em><\/p>\n\n\n\n<p><strong>[THEME MUSIC PLAYS]<\/strong><\/p>\n\n\n\n<p><strong>JAIME TEEVAN:<\/strong>&nbsp;Welcome to the Microsoft\u202fResearch Podcast, where you get a front-row seat to conversations on cutting-edge technology. I\u2019m\u202fJaime Teevan, and I\u2019ll be your host as we investigate\u202fhow work practices have changed because of\u202fCOVID-19\u202fand what it means for\u202fcreating a new and better future of work.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>[MUSIC ENDS]<\/strong>&nbsp;<\/p>\n\n\n\n<p>In this\u202fsession, we turn to the last chapter of\u202f<em>The\u202fNew Future of Work<\/em>\u202ftechnical&nbsp;report,&nbsp;titled&nbsp;\u201cSocietal Implications.\u201d And we&#8217;re fortunate to have one of the authors of that chapter, Sid Suri, joining us.&nbsp;Sid is a Senior Principal Researcher at Microsoft Research and a computational social scientist.&nbsp;His early work analyzed the relationship between network topology and human behavior.&nbsp;Since then, he&#8217;s become one of the world&#8217;s leaders in designing, building, and conducting experiments on crowd platforms, and in 2019, he published a book on gig work with Mary Gray titled&nbsp;<em>Ghost Work<\/em>.&nbsp;Welcome, Sid.&nbsp;<\/p>\n\n\n\n<p><strong>SIDDHARTH SURI:<\/strong>&nbsp;Thank you, Jaime.&nbsp;It&#8217;s a pleasure to be here.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;And so, Sid, in this chapter, you and your co-author, Hana Wolf, cover the research done at Microsoft and elsewhere that tries to tease out some of the long-term implications of the rapid shift to remote work that we&#8217;ve observed this past year.&nbsp;And, I mean, that must be&nbsp;really hard.&nbsp;We&#8217;re trying to see these long-term trends using just a year&#8217;s worth of data.&nbsp;What are some of the approaches that you used to have confidence in your ability to do this?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;So&nbsp;first of all, yeah, it was&nbsp;pretty hard, but I also want to say that it was made a lot easier by my extremely talented&nbsp;co-author and collaborator, Hana Wolf, of LinkedIn.&nbsp;She was an amazing person to work with, and she and I are just looking for excuses to keep working together.&nbsp;You guys brought us together, and I couldn&#8217;t be happier that you did that.&nbsp;A lot of what we had to do, unlike a lot of the other tracks, is we had to get data from the outside world\u2014outside of Microsoft.&nbsp;So,&nbsp;for example, shortly after the pandemic hit, I literally found myself downloading and analyzing BLS\u2014Bureau of Labor&nbsp;Statistics\u2014data to understand the disproportionate impact working from home had on&nbsp;African Americans, Latinx people, et cetera.&nbsp;And the numbers, they kept me up at night, Jaime.&nbsp;The&nbsp;African-American&nbsp;population is over-represented in&nbsp;the&nbsp;education and health sectors.&nbsp;They got decimated by work&nbsp;from home.&nbsp;The Latinx community&nbsp;is&nbsp;over-represented in the hospitality sector.&nbsp;They got decimated by work from home.&nbsp;And it&#8217;s just one of the many examples we have of how this pandemic disproportionately hurt people of color as opposed to those&nbsp;who are not of color.&nbsp;It was, uh,&nbsp;sobering.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah.&nbsp;Well, and&nbsp;so&nbsp;you bring up an interesting point there.&nbsp;Most of the research in&nbsp;<em>The New Future of Work<\/em>&nbsp;report focuses on information workers.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;And what you&#8217;re talking about right now are&nbsp;different populations of workers.&nbsp;What can you tell me about sort of how work breaks down between information workers and essential workers and others?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;So, basically what we found&nbsp;pretty early&nbsp;on\u2014and this is relying on a couple different&nbsp;economic studies that&nbsp;we can put the references in the show notes if you want\u2014uh, was that who can work from home? The people who can work from home are more likely to be white and more likely to be in the top half of the income distribution\u2014<em>and&nbsp;<\/em>more likely to have employer-provided health insurance, which is something you really need when there&#8217;s a pandemic raging.&nbsp;Conversely, who can&#8217;t work from home?&nbsp;They are more likely to be people of color, people in the bottom half of the distribution, and people less likely to have employer-provided health insurance.&nbsp;Think of people like bartender, waiter, mechanic, nurse,&nbsp;these kinds of jobs.&nbsp;And so right then, you can see that working from home&nbsp;just&nbsp;sort of&nbsp;cloved&nbsp;society in two.&nbsp;It exacerbated already present structural inequalities in society today,&nbsp;and I just described how working from home split society across&nbsp;race, also income.&nbsp;But Jaime, every single dimension we looked at, whether it was LGBTQ status, disability status, caregiving status, you name it,&nbsp;there was a disproportionate impact of working from home along that dimension.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;You know, so one of the things that I noticed is that some of the kinds of work that we don&#8217;t historically think of as information work&nbsp;actually did&nbsp;sort of, out of necessity, become information work, um,&nbsp;during this period.&nbsp;You know, for example, folks are attending exercise classes remotely, or&nbsp;musicians are hosting concerts remotely.&nbsp;We&#8217;re visiting doctors from home.&nbsp;You know, was that something that was observed in the data?&nbsp;Are there implications of this for us to understand?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;There are.&nbsp;Um, actually, if&nbsp;you go back to some of those economic&nbsp;studies&nbsp;I was pointing you to, if you look at some of the assumptions in those studies about what jobs can and cannot be done from home,&nbsp;it&#8217;s really illuminating.&nbsp;So, for example, one of the studies assumed that teaching could not be done from home.&nbsp;But sure enough, necessity was the mother of all invention\u2014&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Right!&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;\u2014and all school became done remotely and virtually and from home.&nbsp;And, you know, you mentioned telemedicine. Basically, people have been talking about telemedicine since we were in grad school\u2014&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yep.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;\u2014you know, decades ago, and it basically got nowhere until&nbsp;COVID hit, and now,&nbsp;all of a sudden, telemedicine is an everyday part of our life that we just accept.&nbsp;So,&nbsp;it really did ratchet up the digital transformation. Now, another theme of our work is the unintended consequences of all of this.&nbsp;That sounds great, right, at first.&nbsp;Oh, I can see my doctor online.&nbsp;You know, I don&#8217;t have to go in, I don&#8217;t have to risk getting COVID, et cetera, et cetera.&nbsp;Conversely, people are putting off a lot of preventative medicine.&nbsp;I,&nbsp;myself, I didn&#8217;t go&nbsp;to the dentist for a year and a half.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;That\u2019s&nbsp;going to make the dentist fun.&nbsp;<strong>[LAUGHTER]<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Oh, yeah.&nbsp;Oh, it\u2014it totally\u2014not going to be fun at all.&nbsp;I don&#8217;t want to talk about that.&nbsp;<strong>[LAUGHTER]<\/strong>&nbsp;Um, and so what are the long-term consequences of that?&nbsp;It\u2019s yet to be determined, and this goes back to your first question.&nbsp;One part of your first question I want to highlight\u2014is&nbsp;a lot of people are making long-term decisions based on short-term data based on what happened after COVID hit, and I think that is a very, very dangerous place to be.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;So, you know, we&nbsp;have to&nbsp;be making decisions now, though, and we don&#8217;t have long-term data.&nbsp;What should people be doing?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;For sure.&nbsp;So, you know, Microsoft, for example, Satya Nadella, after COVID hit, I couldn&#8217;t have been prouder to work for him.&nbsp;He came out with this quote.&nbsp;It was brilliant.&nbsp;It was like, you know, &#8220;Yeah, okay, productivity hasn&#8217;t fallen off a cliff.&nbsp;We&#8217;re doing okay.&nbsp;But what are the effects of social capital?&nbsp;Are we headed for a burnout situation?&#8221;&nbsp;It&#8217;s just that he had this long-term vision in mind that we don&#8217;t quite know what this picture is, and I want a little bit more information before I take these drastic actions of permanent work from home policies and things like that.&nbsp;And I think that was a very insightful decision on his part.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;What can you tell us about what&#8217;s happening with social capital?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah, so,&nbsp;uh,&nbsp;with, uh,&nbsp;Longqi&nbsp;Yang,&nbsp;um,&nbsp;Sonia Jaffe, David Holtz, myself, and a whole team of E&D including yourself and Brent\u2014Brent Hecht, that is\u2014we spent a lot of time looking at the social and collaboration network of Microsoft employees, and through some clever statistical methods, what we managed to do is separate out the effects of working from home from the effects of COVID.&nbsp;And the idea here is, God willing, COVID won&#8217;t last much longer, and we might move to a situation where there&#8217;s more remote work.&nbsp;So,&nbsp;what can we say about that situation?&nbsp;And what we found, in a nutshell, is that working from home causes the network of information workers to be more siloed.&nbsp;There&#8217;s&nbsp;less inter-group communication.&nbsp;So,&nbsp;one business group, another business group.&nbsp;There&#8217;s less edges and connections between them.&nbsp;That&#8217;s one kind of way that they&#8217;re siloed. Another way that they&#8217;re&nbsp;siloed&nbsp;is&nbsp;there&#8217;s less bridging.&nbsp;So,&nbsp;if I&#8217;m connected to you, and you&#8217;re connected to Brent, but I&#8217;m not connected to Brent, you act as a bridge between Brent and&nbsp;I.&nbsp;There&#8217;s less of that.&nbsp;So that causes less information flow around the network.&nbsp;So&nbsp;these kinds of things,&nbsp;if you sort of turn that knob and let it go till infinity, you get a very sort of siloed network, where people aren&#8217;t communicating between teams, between groups, they&#8217;re not getting the fresh sources of information from other teams and other groups, and it really scares me in terms of innovation and how we&#8217;re going to innovate.&nbsp;So, it&#8217;s a worrying trend.&nbsp;It&#8217;s another example of how there\u2019s&nbsp;a short-term phenomenon here, but the long-term consequences of which we have not&nbsp;yet&nbsp;seen.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;So, this all seems&nbsp;pretty dire.&nbsp;Were there trends that you saw that made you hopeful or&nbsp;there were positive things to look forward to in the new future of work?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah, that&#8217;s a good point.&nbsp;Um,&nbsp;I&#8217;m not going to sugarcoat this.&nbsp;I would say the vast majority was&nbsp;pretty dire.&nbsp;There were a few silver linings.&nbsp;Number one would be something around geography.&nbsp;So,&nbsp;in the United States today\u2014and Scott Counts and his team at MSR&nbsp;[Microsoft Research]&nbsp;are really tackling this issue\u2014a lot of the innovation you see is around big cities.&nbsp;That&#8217;s where a lot of the, uh, high-paying jobs are&nbsp;around information work and things like that.&nbsp;And one silver lining is companies are starting to say, &#8220;Hey, wait a minute.&nbsp;This remote-work thing\u2014it&#8217;s kind of working.&nbsp;So&nbsp;I can pay $160K for somebody in Silicon Valley or I can pay $100K for someone who is even more experienced but lives in Omaha, Nebraska.&nbsp;Why don&#8217;t I just do that?&#8221;&nbsp;And&nbsp;so&nbsp;it&#8217;s creating a little bit more opportunity for people in diverse geographies than before.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Are cities going to look different&nbsp;as a result of&nbsp;that?&nbsp;Like, is that going to change the way that our geography is set up?&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;This is one of the things that I personally am most interested in, and I&#8217;m&nbsp;definitely keeping&nbsp;my eyes on as time goes forward.&nbsp;On the one hand, you know, there&#8217;s the argument I just made.&nbsp;You know, you can hire people in geographies with lower wage costs.&nbsp;Great.&nbsp;On the other hand,&nbsp;people have been predicting the demise of New York City ever since&nbsp;the Spanish&nbsp;flu hit in 1918.&nbsp;So,&nbsp;it seems a little premature to do that.&nbsp;So,&nbsp;I don&#8217;t know how it&#8217;s going to shake out, but I&nbsp;definitely see&nbsp;a world with more remote work.&nbsp;The question is, &#8220;How big of an effect will it be?&#8221;&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah, you know, you&#8217;ve talked a lot about the differential impact of the pandemic on&nbsp;different populations, as well.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Mm-hmm.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;And I know rural Americans are 12% less likely to have home broadband.&nbsp;Do you think rural infrastructure is going to be an issue, um,&nbsp;or&nbsp;is&nbsp;this crisis going to force our rural infrastructure to get better?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Okay, yeah.&nbsp;And&nbsp;I want to give a special thanks to Bill Buxton to&nbsp;alerting us to this issue, both in the US and in Canada.&nbsp;Yeah, this is a real issue.&nbsp;Broadband penetration in rural United States is nowhere near what it is in cities. I forget the&nbsp;statistic, but&nbsp;it is&nbsp;actually in&nbsp;our &#8220;Societal Implications&#8221; chapter.&nbsp;I looked it up.&nbsp;What we see, especially in the education context, because the broadband is so much poorer in rural networks, kids are having a hard time staying in school.&nbsp;I mean, they just literally just can&#8217;t get online to see their classes.&nbsp;And this has caused almost&nbsp;kind of a&nbsp;wasted year for many kids across rural America.&nbsp;And this is also super, super problematic.&nbsp;And you just made a good point that also\u2014in terms of work&nbsp;going forward\u2014if you live in a place without broadband, you&#8217;re not going to get&nbsp;that&nbsp;high-paying information-work job.&nbsp;So, absolutely, rural versus cities is yet another dimension that has cloven&nbsp;society in two&nbsp;due to COVID.&nbsp;<\/p>\n\n\n\n<p><strong>[MUSIC BREAK]<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;You know, also related in some ways to geography and in particular the fact that we&#8217;re not all commuting right now\u2014<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Um, I remember, like, there was this early meme post-pandemic, where everybody was posting, like, you know, polar bears wandering the streets of cities and, like, &#8220;Nature is healing.&#8221;&nbsp;Um, I know, on the Microsoft campus, we&#8217;ve had bobcats hanging out in, like,&nbsp;outdoor&nbsp;caf\u00e9 areas.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;<strong>[LAUGHTER]<\/strong>&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Um, you know,&nbsp;what can you tell me about the environmental impact of COVID-19?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;First, I&#8217;ll tell you about the environmental&nbsp;impact, but then I want to talk more\u2014a little more about commute on humans&nbsp;in a minute.&nbsp;So, the environmental impact. Um,&nbsp;I had the pleasure of being on a panel with a woman from, um,&nbsp;UNDP, not too long ago.&nbsp;And, um,&nbsp;her name is escaping me.&nbsp;And I asked her point-blank about this. &#8220;Is there any hope that we&#8217;ll make a dent in climate change due to not having to commute so much?&#8221; And what she said is, &#8220;A small dent, but what would&nbsp;actually make&nbsp;it a much, much bigger dent is if companies would be able to shut off their climate&nbsp;control in their offices because everyone\u2019s&nbsp;working from home.&nbsp;That would actually magnify the dent much more.&#8221;&nbsp;That was&nbsp;pretty interesting&nbsp;to me. Uh\u2014<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;You know, uh, before we get to the commute thing, though\u2014<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;I mean, another thing that I&#8217;ve heard that&#8217;s sort of interesting is, if you think about people moving remote and then needing to come together still, at times.&nbsp;Maybe you have more air traffic.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Maybe the fact that people are living in rural areas, they&nbsp;have to&nbsp;travel further for groceries.&nbsp;Like, it feels like there&#8217;s these&nbsp;potential\u2014<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Right.<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;\u2014long-term externalities to that, as well.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;For sure.&nbsp;That seems, um\u2014and it can be counter\u2014what you&#8217;re saying is, this can be counterintuitive.&nbsp;You might just think, &#8220;Oh, I&#8217;m not commuting to work every morning.&nbsp;There&#8217;s got to be a savings here, right?\u201d&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yep.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;\u201cDuh, right?&#8221;&nbsp;But then what you&#8217;re seeing is, uh, everyone moves an hour away, two hours away, then for that one, you know, meeting where I got to drive that hour or two hours, I just made up, like, two or three weeks&#8217; worth of commute in one shot.&nbsp;So,&nbsp;it&#8217;s a little less clear as you might think.&nbsp;But there&#8217;s an added cost that I also want to bring up, which is,&nbsp;like,&nbsp;if we&#8217;re all apart, then are we innovating?&nbsp;Yes, I&#8217;m\u2014I&#8217;m saving that commute time, but&nbsp;are we innovating?&nbsp;Am I contributing to my company in the same way?&nbsp;Am I contributing to society in the same way?&nbsp;So, yeah, I saved on commute time, but maybe my output is also down.&nbsp;So, how does that net out? This is really, really,&nbsp;really complicated&nbsp;accounting.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah.&nbsp;So, then you said you were going to say a little more about commute.&nbsp;I didn&#8217;t mean to cut that off.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;I just got excited about the environmental stuff.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;No, no.&nbsp;I&#8217;m excited about both.&nbsp;And about the commute, so, one of the key themes that came out of&nbsp;the, um,&nbsp;it was&nbsp;the software development track\u2014uh, Chandra&nbsp;Maddila&nbsp;and, um,&nbsp;and Ginger, uh,&nbsp;Hudson. One of the phrases that came out was, &#8220;Productivity is personal.&#8221;&nbsp;And this is a key scientific insight that came out of our whole initiative, but especially that track.&nbsp;And what they mean by that is the same phenomenon can help one person&#8217;s productivity and hurt another&#8217;s.&nbsp;So, let&#8217;s take commute, for example.&nbsp;So,&nbsp;they surveyed people\u2014Denae Ford and her team\u2014they surveyed people.&nbsp;And a lot of people were saying, &#8220;Look, I don&#8217;t have to commute.&nbsp;I get that time back.&nbsp;Boom, I&#8217;m more productive.&#8221;&nbsp;But then other people were saying, &#8220;Look, I used my commute to work to plan out my day, to think about, you know, how I was going to allocate my time, to&nbsp;what&nbsp;things&nbsp;on&nbsp;my to-do list.&nbsp;And then, on the way home, I would use my commute to decompress, to switch out of work mode, and switch into home mode.&#8221;&nbsp;It&nbsp;just never crossed my mind that&nbsp;commute&nbsp;could possibly have a positive benefit&nbsp;<em>to anyone&nbsp;<\/em>ever!&nbsp;And it turns out, it does.&nbsp;And then, you know, Shamsi Iqbal, your longtime collaborator&nbsp;and&nbsp;you and, you know, your team built this thing called virtual commute to get the good bits of a commute back but leave out the bad parts, which I thought was a brilliant piece of innovation.&nbsp;So, like I said, the same phenomenon can boost one person&#8217;s productivity and can take from another.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah.&nbsp;Can we look at the scale of the shift to remote work?&nbsp;Do you have a sense&nbsp;for&nbsp;how many people were working&nbsp;remote&nbsp;pre-pandemic?&nbsp;And then how many people were working remote post-pandemic?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;So, I recently had to give a talk about this around MSR.&nbsp;And&nbsp;this is the first slide.&nbsp;So, if you rewind&nbsp;into your minds\u2014everyone on the audience&nbsp;just&nbsp;rewind&nbsp;in&nbsp;your mind back to February of 2020. At this time, less than 5% of working Americans worked from home three or more days a week.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Nobody worked from home, really.&nbsp;Like, that was not many, hmm?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Exactly, exactly.&nbsp;Now you fast-forward to March or April.&nbsp;37% of Americans were working from home five days a week.&nbsp;So,&nbsp;in the course of&nbsp;a few weeks, a third of working Americans went from basically never working from home to working from home five days a week.&nbsp;I would argue that is the most significant disruption Microsoft has ever&nbsp;seen&nbsp;its entire history.&nbsp;Never has there been a disruption that affects a third of information workers in a matter of weeks.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah, It&#8217;s a third of all workers, right?&nbsp;And most of those are information workers.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah, yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah. Are things going to go back to normal\u2014&#8221;normal,&#8221; like in quotes? <strong>[LAUGHTER]&nbsp;<\/strong>Because&nbsp;things have been&nbsp;really different&nbsp;this last year.&nbsp;But, like, often\u2014<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;These huge disruptions end up, like, in retrospect, just being little blips.<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;So,&nbsp;Abi&nbsp;Sellen&nbsp;made a wonderful point\u2014another one of our illustrious collaborators.&nbsp;You know, before COVID, basically, like I just said, less than 5% of people working from home three or more days a week.&nbsp;So, basically, almost all work was being done in the office.&nbsp;During COVID, like I said, <strong>[LAUGHTER]<\/strong> almost all work is being done in the office.&nbsp;Now, the future is going to be almost, by definition, somewhere in the middle.&nbsp;And, you know, prominent economists\u2014like Nick Bloom from Stanford\u2014he predicts two days a week&nbsp;at home and the rest in the office.&nbsp;I&nbsp;actually kind&nbsp;of believe that.&nbsp;I don&#8217;t believe we&#8217;re just going to go back to February 2020.&nbsp;I think we&#8217;re going to go to some new kind of equilibrium with more remote work than this sort of hybrid&nbsp;model where, you know, some people are&nbsp;full time at home, some people are part time at home.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Um, do we know what people want?&nbsp;Like, do people want to be working remotely?&nbsp;Do people want to be back in the office?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;So, our Asia lab is ahead of us in the sense that they&#8217;ve already returned to the office, so to speak.&nbsp;And if you look at their usage of how many days a week, on average, people come into the office, it&#8217;s pretty much uniformly distributed between one and five days a week.&nbsp;Economists would call that a revealed preference. Secondly, there&#8217;s been surveys&nbsp;done of&nbsp;Microsoft employees.&nbsp;They predominantly are preferring, again,&nbsp;some kind of situation&nbsp;in the middle\u2014not full remote and not&nbsp;full in the office, but something like two days a week at home, three days a week in the office.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Do you have a sense for how business leaders are starting to prepare for hybrid work or sort of looking forward to the future for, um, what they should do?&nbsp;Or do you have advice for business leaders as they move forward?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Well, in terms of what business leaders are&nbsp;actually doing, uh, I&#8217;d&nbsp;actually push&nbsp;that question back to you, Jaime, because, uh, you got more of the ear of the business leaders around Microsoft than I do.&nbsp;So,&nbsp;I&#8217;d push that one back to you.&nbsp;One piece of advice I would give would be, like I said, don&#8217;t fall into that trap.&nbsp;Don&#8217;t make long-term decisions on short-term data.&nbsp;Think about the data you&#8217;re staring at, think about how it was gathered, and think about, &#8220;Is this the right thing for me to be extrapolating from?&#8221;&nbsp;And I think thinking like that is going to save you a lot of heartache going forward.&nbsp;Do you have any observations from&nbsp;what&nbsp;the business leaders around Microsoft are thinking about?&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah.&nbsp;Certainly, you see, across the tech industry, a range of things that people are doing, right?&nbsp;You have some companies, um, moving to remote-first models.&nbsp;Microsoft&nbsp;has&nbsp;taken,&nbsp;I think,&nbsp;a good, thoughtful, measured approach, from what I can tell.&nbsp;So, we&#8217;re looking&nbsp;to support folks working from home up to 50 percent of their time,&nbsp;which seems roughly&nbsp;consistent with the literature I&#8217;ve seen that suggests you can work, you know, two and a half&nbsp;days from home without deteriorating your social networks.&nbsp;It&#8217;s interesting to look at how folks are revisiting space and rethinking the workplace and what space looks like and how we&#8217;re using our in-person, in-office time.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Right.&nbsp;Just before we get to&nbsp;the space, there&#8217;s&nbsp;the one&nbsp;bit I want to highlight is Microsoft&#8217;s more measured approach, which we brought up a few minutes ago.&nbsp;And one of the reasons I love that approach is because,&nbsp;uh\u2014and&nbsp;Shamsi and, um,&nbsp;Mary Czerwinski and their team\u2014they did a survey about this.&nbsp;And they found out that women were struggling more than men.&nbsp;And moreover, people with caregiving responsibilities were struggling more than those without. And when you put that together, you know, women caregivers were struggling the most. And this more measured approach, I think, is the right way to go.&nbsp;You know, right now, women caregivers are really, really struggling.&nbsp;So, if we can take this more measured approach, maybe we can figure out ways to relieve some of the pressure&nbsp;off of&nbsp;them and get them, you know, sort of back to equal.&nbsp;What I don&#8217;t want to see is the wage gap\u2014which women have worked tirelessly for the past few decades, at least to get it to 88 cents on the dollar\u2014I would hate to see that work come undone.&nbsp;So that&#8217;s one thing I really like about this measured approach that Microsoft is taking.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Now, I certainly know, as a mother to four kids, that it&#8217;s&nbsp;pretty hard&nbsp;to focus on work with schools closed. And you know, I want to be helping my kids manage through this crisis.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;I think that&#8217;s a great example to your point about making short-term dec\u2014&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;It&#8217;s\u2014It&#8217;s&nbsp;actually almost&nbsp;the opposite.&nbsp;It&#8217;s like making a short-term decision to address a short-term issue, but it will have long-term implications, to the extent that women scale back the work they&#8217;re doing or leave the workforce.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Exactly, exactly.&nbsp;I&#8217;m&nbsp;actually afraid&nbsp;that wage gap is going to close because the women start leaving the workforce, and it would&nbsp;actually close&nbsp;for the wrong reason.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Yeah, that&#8217;s interesting.&nbsp;That speaks to your point of really looking carefully at the data, as well.&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>&nbsp;Yeah.&nbsp;<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Well, is there anything that I forgot to ask or an important point that you want to\u2014you want to make sure we hit on before we sign off?&nbsp;<\/p>\n\n\n\n<p><strong>SURI:<\/strong>\u00a0I guess the important point I would like to make before we sign off, like I said, uh, first and foremost, I want to give a ton of credit to my collaborator and co-author, Hana Wolf.\u00a0It was a pleasure working with her.\u00a0She was absolutely brilliant.\u00a0Secondly, I want to\u00a0give a thanks to\u00a0you, Jaime, Brent, you know,\u00a0all\u00a0the leadership work you guys did.\u00a0It was just, uh, honestly, it was kind of fun.\u00a0You know, it was a ton of work, but it was just super interesting. There was a time\u2014I&#8217;ll never forget it\u2014like, Hana and I were on a call.\u00a0We&#8217;re like, you know, neck-deep in BLS data or something.\u00a0And she just told me\u2014she just chuckled to myself. She was like, &#8220;Every time I open the New York Times,\u201d\u00a0she was like, &#8220;Sid and I figured that out, like, a month or two ago.&#8221; <strong>[LAUGHTER]<\/strong> And it was because of your leadership.\u00a0It&#8217;s because of Brent\u2014because of all the people you guys brought together\u2014that, you know, we had all this data\u00a0in our hands.\u00a0We were swimming around in it.\u00a0We could draw these insights. And we were sort of ahead of the game. And it\u00a0was just a ton of fun to work on.\u00a0\u00a0<\/p>\n\n\n\n<p><strong>TEEVAN:<\/strong>&nbsp;Well, great, Sid. Thank you for your time today. And thanks to our listeners for tuning in.&nbsp;You can learn&nbsp;a lot&nbsp;more&nbsp;about the research&nbsp;that&nbsp;we discussed today&nbsp;at&nbsp;<a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" rel=\"noopener noreferrer\" target=\"_blank\" href=\"https:\/\/aka.ms\/newfutureofwork\">aka.ms\/newfutureofwork<span class=\"sr-only\"> (opens in new tab)<\/span><\/a>.&nbsp;Also,&nbsp;be sure to subscribe&nbsp;for&nbsp;new episodes&nbsp;wherever&nbsp;you listen to your favorite shows.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this episode of\u202fThe New Future of Work\u202fseries, Chief Scientist Jaime Teevan and\u202fSenior Principal Researcher Siddharth Suri\u202fexplore\u202fthe many\u202fways people were impacted by work shifts during the COVID-19 pandemic. They talk about how race, gender, income, and other factors\u202fare\u202findicative of how people\u202fhave\u202ffared and what this means for the future\u202fof work. The researchers\u202fdiscuss the importance of\u202fexamining\u202fpotential\u202fhidden consequences\u2014and patience\u2014when using short-term data to make long-term decisions, emphasizing aspects of burnout and innovation.\u202fTopics covered in this wide-ranging conversation include\u202fbenefits of commutes and\u202fa silver lining in the shift to remote\u202fand hybrid\u202fwork\u2014the movement of\u202fmore\u202finnovative jobs out of large metro areas, creating momentum for greater opportunity\u202fin\u202fdiverse\u202flocations. The research that Siddharth Suri describes in this podcast was jointly done with Hana Wolf of LinkedIn.\u202f<\/p>\n","protected":false},"author":39507,"featured_media":765700,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"msr-url-field":"https:\/\/player.blubrry.com\/id\/79931657\/","msr-podcast-episode":"132","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":[{"type":"user_nicename","value":"Jaime Teevan","user_id":"33975"},{"type":"user_nicename","value":"Siddharth Suri","user_id":"33766"}],"msr_hide_image_in_river":0,"footnotes":""},"categories":[240054],"tags":[],"research-area":[13556,13548,13559],"msr-region":[],"msr-event-type":[],"msr-locale":[268875],"msr-post-option":[243990],"msr-impact-theme":[],"msr-promo-type":[243996],"msr-podcast-series":[],"class_list":["post-765673","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-msr-podcast","msr-research-area-artificial-intelligence","msr-research-area-economics","msr-research-area-social-sciences","msr-locale-en_us","msr-post-option-podcast-featured","msr-promo-type-podcast"],"msr_event_details":{"start":"","end":"","location":""},"podcast_url":"https:\/\/player.blubrry.com\/id\/79931657\/","podcast_episode":"132","msr_research_lab":[199565],"msr_impact_theme":[],"related-publications":[],"related-downloads":[],"related-videos":[],"related-academic-programs":[],"related-groups":[],"related-projects":[717493],"related-events":[],"related-researchers":[{"type":"user_nicename","value":"Jaime Teevan","user_id":33975,"display_name":"Jaime Teevan","author_link":"<a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/people\/teevan\/\" aria-label=\"Visit the profile page for Jaime Teevan\">Jaime Teevan<\/a>","is_active":false,"last_first":"Teevan, Jaime","people_section":0,"alias":"teevan"},{"type":"user_nicename","value":"Siddharth Suri","user_id":33766,"display_name":"Siddharth Suri","author_link":"<a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/people\/suri\/\" aria-label=\"Visit the profile page for Siddharth Suri\">Siddharth Suri<\/a>","is_active":false,"last_first":"Suri, Siddharth","people_section":0,"alias":"suri"}],"msr_type":"Post","featured_image_thumbnail":"<img width=\"960\" height=\"540\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-960x540.jpg\" class=\"img-object-cover\" alt=\"Portraits of Microsoft researchers Sid Suri and Jaime Teevan photographed in black and white. Both smile and look forward. Teevan, on the right, is holding a cell phone in the lower right of the frame.\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-960x540.jpg 960w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-300x169.jpg 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1024x577.jpg 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-768x432.jpg 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1536x865.jpg 1536w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-2048x1153.jpg 2048w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1066x600.jpg 1066w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-655x368.jpg 655w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-343x193.jpg 343w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-240x135.jpg 240w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-640x360.jpg 640w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1280x720.jpg 1280w, https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2021\/08\/Sid_Jaime_1400x788_No-logos-1920x1080.jpg 1920w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/>","byline":"","formattedDate":"August 12, 2021","formattedExcerpt":"In this episode of\u202fThe New Future of Work\u202fseries, Chief Scientist Jaime Teevan and\u202fSenior Principal Researcher Siddharth Suri\u202fexplore\u202fthe many\u202fways people were impacted by work shifts during the COVID-19 pandemic. They talk about how race, gender, income, and other factors\u202fare\u202findicative of how people\u202fhave\u202ffared and what this means&hellip;","locale":{"slug":"en_us","name":"English","native":"","english":"English"},"_links":{"self":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/posts\/765673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/users\/39507"}],"replies":[{"embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/comments?post=765673"}],"version-history":[{"count":20,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/posts\/765673\/revisions"}],"predecessor-version":[{"id":832879,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/posts\/765673\/revisions\/832879"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/media\/765700"}],"wp:attachment":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/media?parent=765673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/categories?post=765673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/tags?post=765673"},{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=765673"},{"taxonomy":"msr-region","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-region?post=765673"},{"taxonomy":"msr-event-type","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-event-type?post=765673"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=765673"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=765673"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=765673"},{"taxonomy":"msr-promo-type","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-promo-type?post=765673"},{"taxonomy":"msr-podcast-series","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-podcast-series?post=765673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}