{"id":799453,"date":"2021-11-23T08:18:10","date_gmt":"2021-11-23T16:18:10","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/?post_type=msr-research-item&#038;p=799453"},"modified":"2021-11-23T08:18:10","modified_gmt":"2021-11-23T16:18:10","slug":"building-an-ai-that-feels-ai-systems-with-emotional-intelligence-could-learn-faster-and-be-more-helpful","status":"publish","type":"msr-research-item","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/building-an-ai-that-feels-ai-systems-with-emotional-intelligence-could-learn-faster-and-be-more-helpful\/","title":{"rendered":"Building an AI That Feels: AI systems with emotional intelligence could learn faster and be more helpful"},"content":{"rendered":"<p>In the past year, have you found yourself under stress? Have you ever wished for help coping? Imagine if, throughout the pandemic, you&#8217;d had a virtual therapist powered by an artificial intelligence (AI) system, an entity that empathized with you and gradually got to know your moods and behaviors. Therapy is just one area where we think an AI system that can recognize and interpret emotions could offer great benefits to people.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the past year, have you found yourself under stress? Have you ever wished for help coping? Imagine if, throughout the pandemic, you&#8217;d had a virtual therapist powered by an artificial intelligence (AI) system, an entity that empathized with you and gradually got to know your moods and behaviors. Therapy is just one area where [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":[{"type":"user_nicename","value":"Mary Czerwinski","user_id":"32824"},{"type":"user_nicename","value":"Javier Hernandez","user_id":"38413"},{"type":"user_nicename","value":"Daniel McDuff","user_id":"36428"}],"msr_publishername":"","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"5","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"32","msr_page_range_end":"38","msr_series":"","msr_volume":"58","msr_copyright":"","msr_conference_name":"","msr_doi":"","msr_arxiv_id":"","msr_s2_paper_id":"","msr_mag_id":"3159664178","msr_pubmed_id":"","msr_other_authors":"","msr_other_contributors":"","msr_speaker":"","msr_award":"","msr_affiliation":"","msr_institution":"","msr_host":"","msr_version":"","msr_duration":"","msr_original_fields_of_study":null,"msr_release_tracker_id":"","msr_s2_match_type":"","msr_citation_count_updated":"","msr_published_date":"2021-5-4","msr_highlight_text":"","msr_notes":"","msr_longbiography":"","msr_publicationurl":"","msr_external_url":"","msr_secondary_video_url":"","msr_conference_url":"","msr_journal_url":"","msr_s2_pdf_url":"","msr_year":0,"msr_citation_count":0,"msr_influential_citations":0,"msr_reference_count":0,"msr_s2_match_confidence":0,"msr_microsoftintellectualproperty":true,"msr_s2_open_access":false,"msr_s2_author_ids":[],"msr_pub_ids":[],"msr_hide_image_in_river":0,"footnotes":""},"msr-research-highlight":[],"research-area":[13556,13554,13568],"msr-publication-type":[193715],"msr-publisher":[],"msr-focus-area":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[249010,247630,262222,262219,247657,261359,247324,247021],"msr-conference":[],"msr-journal":[262021],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-799453","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-artificial-intelligence","msr-research-area-human-computer-interaction","msr-research-area-technology-for-emerging-markets","msr-locale-en_us","msr-field-of-study-ai-systems","msr-field-of-study-applied-psychology","msr-field-of-study-coping-psychology","msr-field-of-study-emotional-intelligence","msr-field-of-study-medical-treatment","msr-field-of-study-mood","msr-field-of-study-pandemic","msr-field-of-study-psychology"],"msr_publishername":"","msr_edition":"","msr_affiliation":"","msr_published_date":"2021-5-4","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"58","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"5","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"doi","viewUrl":"false","id":"false","title":"10.1109\/MSPEC.2021.9423818","label_id":"243106","label":0},{"type":"url","viewUrl":"false","id":"false","title":"https:\/\/ieeexplore.ieee.org\/document\/9423818","label_id":"243109","label":0}],"msr_related_uploader":"","msr_citation_count":0,"msr_citation_count_updated":"","msr_s2_paper_id":"","msr_influential_citations":0,"msr_reference_count":0,"msr_arxiv_id":"","msr_s2_author_ids":[],"msr_s2_open_access":false,"msr_s2_pdf_url":null,"msr_attachments":[],"msr-author-ordering":[{"type":"user_nicename","value":"Mary Czerwinski","user_id":32824,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Mary Czerwinski"},{"type":"user_nicename","value":"Javier Hernandez","user_id":38413,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Javier Hernandez"},{"type":"user_nicename","value":"Daniel McDuff","user_id":36428,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Daniel McDuff"}],"msr_impact_theme":[],"msr_research_lab":[],"msr_event":[],"msr_group":[],"msr_project":[1150522],"publication":[],"video":[],"msr-tool":[],"msr_publication_type":"article","related_content":{"projects":[{"ID":1150522,"post_title":"Digital Empathy for Everyday AI","post_name":"digital-empathy-for-everyday-ai","post_type":"msr-project","post_date":"2025-09-30 06:43:13","post_modified":"2025-12-10 14:36:01","post_status":"publish","permalink":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/project\/digital-empathy-for-everyday-ai\/","post_excerpt":"Designing empathic interactions for helpful, human-centered AI As AI agents become woven into everyday life, from education and healthcare to customer support and productivity tools, we face a basic question. How should these systems understand and respond to us. We see digital empathy as an increasingly relevant idea driving the next wave of AI agent optimization. However, empathy is traditionally a human capacity that focuses on understanding and feeling another person\u2019s experience from within their&hellip;","_links":{"self":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-project\/1150522"}]}}]},"_links":{"self":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/799453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item"}],"about":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-research-item"}],"version-history":[{"count":1,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/799453\/revisions"}],"predecessor-version":[{"id":799459,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/799453\/revisions\/799459"}],"wp:attachment":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/media?parent=799453"}],"wp:term":[{"taxonomy":"msr-research-highlight","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-highlight?post=799453"},{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=799453"},{"taxonomy":"msr-publication-type","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-publication-type?post=799453"},{"taxonomy":"msr-publisher","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-publisher?post=799453"},{"taxonomy":"msr-focus-area","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-focus-area?post=799453"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=799453"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=799453"},{"taxonomy":"msr-field-of-study","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-field-of-study?post=799453"},{"taxonomy":"msr-conference","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-conference?post=799453"},{"taxonomy":"msr-journal","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-journal?post=799453"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=799453"},{"taxonomy":"msr-pillar","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-pillar?post=799453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}