{"id":675729,"date":"2020-07-15T18:12:10","date_gmt":"2020-07-16T01:12:10","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/?post_type=msr-research-item&#038;p=675729"},"modified":"2023-02-14T15:07:32","modified_gmt":"2023-02-14T23:07:32","slug":"the-gig-economy-in-times-of-covid-19-designing-for-gig-workers-needs","status":"publish","type":"msr-research-item","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/the-gig-economy-in-times-of-covid-19-designing-for-gig-workers-needs\/","title":{"rendered":"The Gig Economy in Times of COVID-19: Designing for Gig Workers\u2019 Needs"},"content":{"rendered":"<h3><strong>ABSTRACT<\/strong><\/h3>\n<p>Worldwide, the COVID-19 pandemic has disproportionately affected gig economy workers due to the contingent and precarious nature of their work. Many gig economy workers have had to adapt quickly to new forms of working, and even learn new skills, to sustain their livelihood. At the same time, gig economy companies have prioritised profit and customers\u2019 needs over workers\u2019 safety. In this position paper, we draw insights from recent academic literature, policy papers, and media reports from across the globe to explore broad implications the pandemic has had on gig economy workers. We then discuss how gig economy platforms might be re-designed to support better working conditions and foster workers\u2019 development.<\/p>\n<p><strong>CCS Concepts<\/strong><br \/>\n<strong>\u2022 Human-centered computing \u2192 Computer supported cooperative work.<\/strong><\/p>\n<h3>Keywords<\/h3>\n<p>future of work, gig economy, worker-centred design, COVID-19<\/p>\n<div class=\"yt-consent-placeholder\" role=\"region\" aria-label=\"Video playback requires cookie consent\" data-video-id=\"5-E2UV0DzC8\" data-poster=\"https:\/\/img.youtube.com\/vi\/5-E2UV0DzC8\/maxresdefault.jpg\"><iframe aria-hidden=\"true\" tabindex=\"-1\" title=\"The Gig Economy in Times of COVID-19: Designing for Gig Workers' Needs\" width=\"500\" height=\"281\" data-src=\"https:\/\/www.youtube-nocookie.com\/embed\/5-E2UV0DzC8?feature=oembed&rel=0&enablejsapi=1\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<div class=\"yt-consent-placeholder__overlay\"><button class=\"yt-consent-placeholder__play\"><svg width=\"42\" height=\"42\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><g fill=\"none\" fill-rule=\"evenodd\"><circle fill=\"#000\" opacity=\".556\" cx=\"21\" cy=\"21\" r=\"21\"\/><path stroke=\"#FFF\" d=\"M27.5 22l-12 8.5v-17z\"\/><\/g><\/svg><span class=\"yt-consent-placeholder__label\">Video playback requires cookie consent<\/span><\/button><\/div>\n<\/div>\n<h3 class=\"\">ABOUT THE AUTHOR\/S<\/h3>\n<p><strong>Juan Carlos Alvarez de la Vega<\/strong><br \/>\nNorthumbria University<br \/>\n<a href=\"mailto:carlos.alvarez@northumbria.ac.uk\" target=\"_blank\" rel=\"noopener noreferrer\">carlos.alvarez@northumbria.ac.uk<\/a><\/p>\n<p><em>I am a doctoral researcher at Northumbria University Social Computing Lab, working under the supervision of Dr Marta Cecchinato and Dr John Rooksby. My research focuses on gig economy freelancing platforms and worker-centred design approaches. Using qualitative and participatory methods, I explore how freelancing platforms impact their users&#8217; wellbeing. My professional experience and background are in design, community engagements and social innovation. Website: <a class=\"msr-external-link glyph-append glyph-append-open-in-new-tab glyph-append-xsmall\" href=\"https:\/\/carlosalvarez.org\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/carlosalvarez.org<span class=\"sr-only\"> (opens in new tab)<\/span><\/a><\/em><\/p>\n<p><strong>Marta E. Cecchinato<\/strong><br \/>\nNorthumbria University<br \/>\n<a href=\"mailto:marta.cecchinato@northumbria.ac.uk\" target=\"_blank\" rel=\"noopener noreferrer\">marta.cecchinato@northumbria.ac.uk<\/a><\/p>\n<p><strong>John Rooksby<\/strong><br \/>\nNorthumbria University<br \/>\n<a href=\"mailto:john.rooksby@northumbria.ac.uk\" target=\"_blank\" rel=\"noopener noreferrer\">john.rooksby@northumbria.ac.uk<\/a><\/p>\n<p><small><em>New Future of Work 2020, August 3\u20135, 2020<\/em><br \/>\n\u00a9 2020 Copyright held by the owner\/author(s).<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ABSTRACT Worldwide, the COVID-19 pandemic has disproportionately affected gig economy workers due to the contingent and precarious nature of their work. Many gig economy workers have had to adapt quickly to new forms of working, and even learn new skills, to sustain their livelihood. At the same time, gig economy companies have prioritised profit and [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":null,"msr_publishername":"","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"","msr_page_range_end":"","msr_series":"","msr_volume":"","msr_copyright":"","msr_conference_name":"","msr_doi":"","msr_arxiv_id":"","msr_s2_paper_id":"","msr_mag_id":"","msr_pubmed_id":"","msr_other_authors":"","msr_other_contributors":"","msr_speaker":"","msr_award":"","msr_affiliation":"","msr_institution":"","msr_host":"","msr_version":"","msr_duration":"","msr_original_fields_of_study":"","msr_release_tracker_id":"","msr_s2_match_type":"","msr_citation_count_updated":"","msr_published_date":"2020-8-3","msr_highlight_text":"","msr_notes":"","msr_longbiography":"","msr_publicationurl":"","msr_external_url":"","msr_secondary_video_url":"","msr_conference_url":"","msr_journal_url":"","msr_s2_pdf_url":"","msr_year":0,"msr_citation_count":0,"msr_influential_citations":0,"msr_reference_count":0,"msr_s2_match_confidence":0,"msr_microsoftintellectualproperty":false,"msr_s2_open_access":false,"msr_s2_author_ids":[],"msr_pub_ids":[],"msr_hide_image_in_river":0,"footnotes":""},"msr-research-highlight":[],"research-area":[13554,13559],"msr-publication-type":[193726],"msr-publisher":[],"msr-focus-area":[],"msr-locale":[268875],"msr-post-option":[],"msr-field-of-study":[],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-675729","msr-research-item","type-msr-research-item","status-publish","hentry","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-locale-en_us"],"msr_publishername":"","msr_edition":"","msr_affiliation":"","msr_published_date":"2020-8-3","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":0,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"file","viewUrl":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-Alvarez-de-la-Vega-et-al.pdf","id":"679155","title":"nfw-alvarez-de-la-vega-et-al","label_id":"243109","label":0}],"msr_related_uploader":"","msr_citation_count":0,"msr_citation_count_updated":"","msr_s2_paper_id":"","msr_influential_citations":0,"msr_reference_count":0,"msr_arxiv_id":"","msr_s2_author_ids":[],"msr_s2_open_access":false,"msr_s2_pdf_url":null,"msr_attachments":[{"id":679155,"url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-Alvarez-de-la-Vega-et-al.pdf"},{"id":675732,"url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-content\/uploads\/2020\/07\/NFW-54-de-la-Vega-et-al.pdf"}],"msr-author-ordering":[{"type":"text","value":"Juan Carlos Alvarez de la Vega","user_id":0,"rest_url":false},{"type":"text","value":"Marta E. Cecchinato","user_id":0,"rest_url":false},{"type":"text","value":"John Rooksby","user_id":0,"rest_url":false}],"msr_impact_theme":[],"msr_research_lab":[],"msr_event":[654018],"msr_group":[916890],"msr_project":[918261],"publication":[],"video":[],"msr-tool":[],"msr_publication_type":"unpublished","related_content":{"projects":[{"ID":918261,"post_title":"Work &amp; well-being","post_name":"work-well-being","post_type":"msr-project","post_date":"2023-10-25 20:54:47","post_modified":"2023-10-25 20:54:50","post_status":"publish","permalink":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/project\/work-well-being\/","post_excerpt":"The COVID-19 pandemic changed the lives of people around the world at home and at work, with effects lasting beyond the lockdowns. Along with Microsoft\u2019s New Future of Work Report 2022, this research looks at the impact of remote work on the personal productivity and well-being of Microsoft\u2019s own employees, the effects of remote work on cross-group collaboration, how working from home affects work relationships, how the pandemic has affected farmers and farmworkers and exploring&hellip;","_links":{"self":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-project\/918261"}]}}]},"_links":{"self":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/675729","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item"}],"about":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/types\/msr-research-item"}],"version-history":[{"count":4,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/675729\/revisions"}],"predecessor-version":[{"id":680799,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-item\/675729\/revisions\/680799"}],"wp:attachment":[{"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/media?parent=675729"}],"wp:term":[{"taxonomy":"msr-research-highlight","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-research-highlight?post=675729"},{"taxonomy":"msr-research-area","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/research-area?post=675729"},{"taxonomy":"msr-publication-type","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-publication-type?post=675729"},{"taxonomy":"msr-publisher","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-publisher?post=675729"},{"taxonomy":"msr-focus-area","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-focus-area?post=675729"},{"taxonomy":"msr-locale","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-locale?post=675729"},{"taxonomy":"msr-post-option","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-post-option?post=675729"},{"taxonomy":"msr-field-of-study","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-field-of-study?post=675729"},{"taxonomy":"msr-conference","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-conference?post=675729"},{"taxonomy":"msr-journal","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-journal?post=675729"},{"taxonomy":"msr-impact-theme","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-impact-theme?post=675729"},{"taxonomy":"msr-pillar","embeddable":true,"href":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/wp\/v2\/msr-pillar?post=675729"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}