{"id":1134757,"date":"2025-03-20T10:23:26","date_gmt":"2025-03-20T17:23:26","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/?post_type=msr-research-item&#038;p=1134757"},"modified":"2026-02-24T07:26:58","modified_gmt":"2026-02-24T15:26:58","slug":"are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings","status":"publish","type":"msr-research-item","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings\/","title":{"rendered":"Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings"},"content":{"rendered":"<p>Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study with 15 knowledge workers, integrating their real meeting data into two AI-assisted reflection probes: a passive and active design. Participants identified goal clarification as a foundational aspect of reflection. Goal clarity enabled people to assess when their meetings were off-track and reprioritize accordingly. Passive AI intervention helped participants maintain focus through non-intrusive feedback, while active AI intervention, though effective at triggering immediate reflection and action, risked disrupting the conversation flow. We identify three key design dimensions for AI-assisted reflection systems, and provide insights into design trade-offs, emphasizing the need to adapt intervention intensity and timing, balance democratic input with efficiency, and offer user control to foster intentional, goal-oriented behavior during meetings and beyond. KEYWORDS: videoconferencing, meeting, goal, intentionality, generative AI, probe, active, passive, intervention, interruption<\/p>\r\n<hr \/>\r\n<p><strong>RELATED RESEARCH<\/strong><\/p>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Formative studies<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\r\n<li><a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/mental-models-of-meeting-goals-supporting-intentionality-in-meeting-technologies\/\">Mental Models of Meeting Goals: Supporting Intentionality in Meeting Technology<\/a><\/li>\r\n<!-- \/wp:list-item --><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Prototype studies<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\r\n<li>Before meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/what-does-success-look-like-catalyzing-meeting-intentionality-with-ai-assisted-prospective-reflection\/\">What Does Success Look Like? Catalyzing Meeting Intentionality with AI-Assisted Prospective Reflection<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>Before and during meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/the-coexplorer-technology-probe-a-generative-ai-powered-adaptive-interface-to-support-intentionality-in-planning-and-running-video-meetings\/\">The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video Meetings<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>During meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings\/\">Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings &#8211; Microsoft Research<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>Between meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/designing-interfaces-that-support-temporal-work-across-meetings-with-generative-ai\/\">Designing Interfaces that Support Temporal Work Across Meetings with Generative AI<\/a><\/li>\r\n<\/ul><!-- \/wp:list-item -->","protected":false},"excerpt":{"rendered":"<p>Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study [&hellip;]<\/p>\n","protected":false},"featured_media":1136171,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":null,"msr_publishername":"ACM","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"","msr_page_range_end":"","msr_series":"","msr_volume":"","msr_copyright":"Xinyue Chen, Lev Tankelevitch, Rishi Vanukuru, Ava Elizabeth Scott, Payod Panda, and Sean Rintel. 2025. Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings. In CHI Conference on Human Factors in Computing Systems (CHI \u201925), April 26-May 1, 2025, Yokohama, Japan. ACM, New York, NY, USA, 22 pages. https:\/\/doi.org\/10.1145\/3706598.3714052","msr_conference_name":"CHI 2025","msr_doi":"","msr_arxiv_id":"","msr_s2_paper_id":"","msr_mag_id":"","msr_pubmed_id":"","msr_other_authors":"","msr_other_contributors":"","msr_speaker":"","msr_award":"","msr_affiliation":"","msr_institution":"","msr_host":"","msr_version":"","msr_duration":"","msr_original_fields_of_study":"","msr_release_tracker_id":"","msr_s2_match_type":"","msr_citation_count_updated":"","msr_published_date":"2025-4-1","msr_highlight_text":"","msr_notes":"","msr_longbiography":"","msr_publicationurl":"","msr_external_url":"","msr_secondary_video_url":"","msr_conference_url":"https:\/\/chi2025.acm.org\/","msr_journal_url":"","msr_s2_pdf_url":"","msr_year":0,"msr_citation_count":0,"msr_influential_citations":0,"msr_reference_count":0,"msr_s2_match_confidence":0,"msr_microsoftintellectualproperty":true,"msr_s2_open_access":false,"msr_s2_author_ids":[],"msr_pub_ids":[],"msr_hide_image_in_river":null,"footnotes":""},"msr-research-highlight":[],"research-area":[13556,13554,13559],"msr-publication-type":[193716],"msr-publisher":[],"msr-focus-area":[],"msr-locale":[268875],"msr-post-option":[269148,269142],"msr-field-of-study":[246694,248485],"msr-conference":[],"msr-journal":[],"msr-impact-theme":[],"msr-pillar":[],"class_list":["post-1134757","msr-research-item","type-msr-research-item","status-publish","has-post-thumbnail","hentry","msr-research-area-artificial-intelligence","msr-research-area-human-computer-interaction","msr-research-area-social-sciences","msr-locale-en_us","msr-post-option-approved-for-river","msr-post-option-include-in-river","msr-field-of-study-artificial-intelligence","msr-field-of-study-human-computer-interaction"],"msr_publishername":"ACM","msr_edition":"","msr_affiliation":"","msr_published_date":"2025-4-1","msr_host":"","msr_duration":"","msr_version":"","msr_speaker":"","msr_other_contributors":"","msr_booktitle":"","msr_pages_string":"","msr_chapter":"","msr_isbn":"","msr_journal":"","msr_volume":"","msr_number":"","msr_editors":"","msr_series":"","msr_issue":"","msr_organization":"","msr_how_published":"","msr_notes":"","msr_highlight_text":"","msr_release_tracker_id":"","msr_original_fields_of_study":"","msr_download_urls":"","msr_external_url":"","msr_secondary_video_url":"","msr_longbiography":"","msr_microsoftintellectualproperty":1,"msr_main_download":"","msr_publicationurl":"","msr_doi":"","msr_publication_uploader":[{"type":"url","viewUrl":"false","id":"false","title":"https:\/\/dl.acm.org\/doi\/epdf\/10.1145\/3706598.3714052","label_id":"243132","label":0},{"type":"url","viewUrl":"false","id":"false","title":"https:\/\/arxiv.org\/pdf\/2504.01082","label_id":"243103","label":0},{"type":"doi","viewUrl":"false","id":"false","title":"https:\/\/doi.org\/10.1145\/3706598.3714052","label_id":"243106","label":0}],"msr_related_uploader":"","msr_citation_count":0,"msr_citation_count_updated":"","msr_s2_paper_id":"","msr_influential_citations":0,"msr_reference_count":0,"msr_arxiv_id":"","msr_s2_author_ids":[],"msr_s2_open_access":false,"msr_s2_pdf_url":null,"msr_attachments":[],"msr-author-ordering":[{"type":"text","value":"Xinyue Chen","user_id":0,"rest_url":false},{"type":"user_nicename","value":"Lev Tankelevitch","user_id":43209,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Lev Tankelevitch"},{"type":"text","value":"Rishi Vanukuru","user_id":0,"rest_url":false},{"type":"text","value":"Ava Elizabeth Scott","user_id":0,"rest_url":false},{"type":"user_nicename","value":"Payod Panda","user_id":44104,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Payod Panda"},{"type":"user_nicename","value":"Sean Rintel","user_id":33579,"rest_url":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/wp-json\/microsoft-research\/v1\/researchers?person=Sean Rintel"}],"msr_impact_theme":[],"msr_research_lab":[199561],"msr_event":[1134700],"msr_group":[1142579,1160955],"msr_project":[1053711,717493,483294],"publication":[],"video":[],"msr-tool":[],"msr_publication_type":"inproceedings","related_content":{"projects":[{"ID":1053711,"post_title":"Tools for Thought","post_name":"tools-for-thought","post_type":"msr-project","post_date":"2024-07-03 05:21:39","post_modified":"2026-04-26 18:27:28","post_status":"publish","permalink":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/project\/tools-for-thought\/","post_excerpt":"Better thinking through AIA People-Centric AI Project \"What would you rather have: a tool that thinks for you, or a tool that makes you think?\" Senior Researcher Advait Sarkar presented at TEDAI (opens in new tab) in Vienna on September 26th 2025. \u00a9 TEDAI Vienna \/ Robert Leslie Many AI tools focus on solving specific tasks like content generation or process automation. 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