{"id":1134757,"date":"2025-03-20T10:23:26","date_gmt":"2025-03-20T17:23:26","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/?post_type=msr-research-item&#038;p=1134757"},"modified":"2026-02-24T07:26:58","modified_gmt":"2026-02-24T15:26:58","slug":"are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings","status":"publish","type":"msr-research-item","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings\/","title":{"rendered":"Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings"},"content":{"rendered":"\n\n<p>Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study with 15 knowledge workers, integrating their real meeting data into two AI-assisted reflection probes: a passive and active design. Participants identified goal clarification as a foundational aspect of reflection. Goal clarity enabled people to assess when their meetings were off-track and reprioritize accordingly. Passive AI intervention helped participants maintain focus through non-intrusive feedback, while active AI intervention, though effective at triggering immediate reflection and action, risked disrupting the conversation flow. We identify three key design dimensions for AI-assisted reflection systems, and provide insights into design trade-offs, emphasizing the need to adapt intervention intensity and timing, balance democratic input with efficiency, and offer user control to foster intentional, goal-oriented behavior during meetings and beyond. KEYWORDS: videoconferencing, meeting, goal, intentionality, generative AI, probe, active, passive, intervention, interruption<\/p>\r\n<hr \/>\r\n<p><strong>RELATED RESEARCH<\/strong><\/p>\r\n<!-- \/wp:post-content -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Formative studies<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\r\n<li><a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/mental-models-of-meeting-goals-supporting-intentionality-in-meeting-technologies\/\">Mental Models of Meeting Goals: Supporting Intentionality in Meeting Technology<\/a><\/li>\r\n<!-- \/wp:list-item --><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Prototype studies<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul class=\"wp-block-list\"><!-- wp:list-item -->\r\n<li>Before meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/what-does-success-look-like-catalyzing-meeting-intentionality-with-ai-assisted-prospective-reflection\/\">What Does Success Look Like? Catalyzing Meeting Intentionality with AI-Assisted Prospective Reflection<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>Before and during meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/the-coexplorer-technology-probe-a-generative-ai-powered-adaptive-interface-to-support-intentionality-in-planning-and-running-video-meetings\/\">The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video Meetings<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>During meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/are-we-on-track-ai-assisted-active-and-passive-goal-reflection-during-meetings\/\">Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings &#8211; Microsoft Research<\/a><\/li>\r\n<!-- \/wp:list-item -->\r\n\r\n<!-- wp:list-item -->\r\n<li>Between meetings: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/research\/publication\/designing-interfaces-that-support-temporal-work-across-meetings-with-generative-ai\/\">Designing Interfaces that Support Temporal Work Across Meetings with Generative AI<\/a><\/li>\r\n<\/ul><!-- \/wp:list-item -->","protected":false},"excerpt":{"rendered":"<p>Meetings often suffer from a lack of intentionality, such as unclear goals and straying off-topic. Identifying goals and maintaining their clarity throughout a meeting is challenging, as discussions and uncertainties evolve. Yet meeting technologies predominantly fail to support meeting intentionality. AI-assisted reflection is a promising approach. To explore this, we conducted a technology probe study [&hellip;]<\/p>\n","protected":false},"featured_media":1136171,"template":"","meta":{"msr-url-field":"","msr-podcast-episode":"","msrModifiedDate":"","msrModifiedDateEnabled":false,"ep_exclude_from_search":false,"_classifai_error":"","msr-author-ordering":[{"type":"text","value":"Xinyue Chen","user_id":0},{"type":"user_nicename","value":"Lev Tankelevitch","user_id":"43209"},{"type":"text","value":"Rishi Vanukuru","user_id":0},{"type":"text","value":"Ava Elizabeth Scott","user_id":0},{"type":"user_nicename","value":"Payod Panda","user_id":"44104"},{"type":"user_nicename","value":"Sean Rintel","user_id":"33579"}],"msr_publishername":"ACM","msr_publisher_other":"","msr_booktitle":"","msr_chapter":"","msr_edition":"","msr_editors":"","msr_how_published":"","msr_isbn":"","msr_issue":"","msr_journal":"","msr_number":"","msr_organization":"","msr_pages_string":"","msr_page_range_start":"","msr_page_range_end":"","msr_series":"","msr_volume":"","msr_copyright":"Xinyue Chen, Lev Tankelevitch, Rishi Vanukuru, Ava Elizabeth Scott, Payod Panda, and Sean Rintel. 2025. Are We On Track? AI-Assisted Active and Passive Goal Reflection During Meetings. In CHI Conference on Human Factors in Computing Systems (CHI \u201925), April 26-May 1, 2025, Yokohama, Japan. 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