Video
Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts
Before you get into your next conflict, read Negotiating the Nonnegotiable. It is not just “another book on conflict resolution,” but a crucial step-by-step guide to resolve life’s most emotionally challenging conflicts – whether between…
Publication
The Communication Network Within the Crowd
Video
Reframing the Financial Inclusion Debate: Evidence from an Up-Close View of Check Cashers and Payday Lenders
What do a Mexican immigrant living in the South Bronx, a twenty-something graduate student, and a telemarketer in Dallas have in common? All three are victims of our dysfunctional mainstream bank and credit system. As…