{"id":128474,"date":"2025-05-20T08:00:00","date_gmt":"2025-05-20T15:00:00","guid":{"rendered":""},"modified":"2025-06-11T07:38:51","modified_gmt":"2025-06-11T14:38:51","slug":"digitize-your-citizen-and-customer-service-experiences-with-agentic-ai-business-portals-in-microsoft-power-pages","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/blog\/power-pages\/digitize-your-citizen-and-customer-service-experiences-with-agentic-ai-business-portals-in-microsoft-power-pages\/","title":{"rendered":"Digitize your citizen and customer service experiences with agentic AI business portals in Microsoft Power Pages"},"content":{"rendered":"\n

Get ready for an incredible experience at Microsoft Build 2025<\/a>. We\u2019re pumped to showcase the latest advancements in Microsoft Power Pages<\/a>, a platform that empowers enterprises to rapidly build secure, scalable business portals powered by agentic AI.<\/p>\n\n\n\n

This week at Microsoft Build 2025, explore how Power Pages enables global scalability and availability with its robust security, administration, and governance. The native integration with Microsoft Copilot<\/a> and Microsoft Copilot Studio<\/a> transforms Power Pages portal design by combining conversational AI, intelligent suggestions, and contextual guidance. With generative user experience (UX) and role-based personalization, portals dynamically adapt to user behavior and context\u2014delivering the right information at the right time to streamline workflows and elevate user engagement.<\/p>\n\n\n\n

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Explore Microsoft Power Pages<\/a><\/div>\n<\/div>\n\n\n\n

Now is the moment to see how enterprises can plan, build, and run business portals with dynamically tailored experiences. <\/p>\n\n\n\n

Introducing cutting-edge security in Power Pages<\/h2>\n\n\n\n

Security isn\u2019t just a feature\u2014it\u2019s a foundation. That\u2019s why we\u2019re thrilled to unveil the new security agent in Power Pages, now available in public preview. This is a game-changer for business users and admins who need to stay ahead of evolving threats without compromising agility. <\/p>\n\n\n\n

Powered by Microsoft Sentinel<\/a>, the security agent continuously monitors for anomalous traffic patterns and proactively detects potential Distributed Denial of Service (DDoS) attacks. But it doesn\u2019t stop at detection\u2014it empowers action. Business users and admins receive real-time alerts and actionable recommendations with Microsoft Outlook<\/a> and Microsoft Teams<\/a>, helping them respond swiftly and confidently. <\/p>\n\n\n\n

This is more than just protection\u2014it\u2019s intelligent, integrated defense that brings enterprise-grade security directly into your Power Pages experience. <\/p>\n\n\n\n

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Improving developer productivity and enabling next-generation user experiences<\/h2>\n\n\n\n

Next, we have exciting new updates for all Power Pages creators. We’re introducing the ability to integrate Copilot Studio agents in Power Pages\u2014enabling creators to embed multiple agents into their site. This capability greatly enhances the conversational chat experience and enables end users to perform, create, and update operations on their business data. Developers also get the ability to use these agents as an API, enabling them to build complex business logic with ease and power next-generation user experiences.<\/p>\n\n\n\n

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Now in public preview, users can bring their own code to Power Pages using third-party, next-generation code generation tools. This unlocks a new era of \u201cvibe coding\u201d\u2014where natural language becomes the interface, and the user becomes the orchestrator. Instead of writing every line, developers guide, test, and refine AI-generated code, making the process more intuitive, creative, and aligned with enterprise-grade standards.<\/p>\n\n\n\n

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Power Pages is also expanding its multilingual support, allowing customers to create portals in any number of custom languages. This functionality allows all out-of-the-box components like forms, lists, multistep forms, and card galleries to use content snippets for specifying content translation, allowing customers to build websites in a language of their choice. This feature will be generally available and is set to uplevel the creation process for multilingual portals. <\/p>\n\n\n\n

Additionally, the inline portal preview in Visual Studio Code<\/a> is now in public preview. This feature lets you preview your Power Pages portals without ever leaving your development environment. With built-in user interface (UI) actions to run command-line interface (CLI) commands and switch environments, it streamlines development and testing. <\/p>\n\n\n\n

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Power Pages now supports Dataverse Git integration in public preview. This integration ensures that your Power Pages content is stored in a easy to read format. The file structure and naming conventions align closely with the experience provided by the Power Pages Visual Studio Code web and desktop. This integration significantly simplifies the process of reviewing, understanding, and managing your Power Pages content, enabling easier collaboration and version control.<\/p>\n\n\n\n

Our event management template is also now in public preview. This template, along with custom components, is designed to streamline your development process and enhance portal capabilities, making event management more efficient and effective. <\/p>\n\n\n\n

We\u2019re also introducing the new intelligent list search and customization feature in Power Pages. This feature uses natural language to query large datasets and get filtered information. It also allows for customization of the AI insights to make data interaction more intuitive and efficient. This feature is currently in public preview. <\/p>\n\n\n\n

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Finally, multistep forms with Copilot in Power Pages is now generally available. This AI-assisted experience lets you design and build forms with natural language prompts, making it easier to create more dynamic and interactive forms. <\/p>\n\n\n\n

Elevating admin capabilities with advanced governance and compliance tools <\/h2>\n\n\n\n

Now, let’s dive into some powerful tools designed to transform the administrative experience. <\/p>\n\n\n\n

The Copilot hub is a game-changer for admins. It provides visibility into AI usage at the feature level, empowering data-driven decisions and policy enforcement. Admins can control individual AI features, such as turning specific Copilot capabilities on or off at the environment or portal level. Currently in public preview, the Copilot hub is poised to significantly enhance administrative capabilities, fostering trust and compliance. <\/p>\n\n\n\n

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Next, the action center in the Power Pages homepage is another exciting addition to our suite of tools. This centralized hub is designed specifically for users and system admins, surfacing recommendations and actions that are applied within the Power Pages platform environment where applications, data, and resources are managed. Whether it’s enabling Web Application Firewall (WAF)<\/a>, renewing secure sockets layer (SSL) certificates, converting trials to production, or shutting down portals, this feature provides the insights you need to take action. It’s in public preview and ready to streamline your administrative tasks. <\/p>\n\n\n

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We\u2019re also excited to introduce the self-service identity (SFI)\u2014web authentication key renewal experience in the Power Pages Admin Center (PPAC), transitioning from certificate-based authentication to federated credentials. A one-time activity will be required to update the authentication key in PPAC. This update will be generally available and is designed to simplify and streamline your authentication processes. <\/p>\n\n\n

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Additionally, we can now surface insights and recommendations related to security scans in the PPAC security hub. This feature, currently in <\/strong>public preview, is designed to help keep your business portal secure and compliant.<\/p>\n\n\n\n

Power Pages is helping organizations around the world build and enhance their online presence with remarkable efficiency <\/h2>\n\n\n\n

Check out how our customers have been using Power Pages across industries to create transformative business portal experiences: <\/p>\n\n\n\n