{"id":110966,"date":"2018-09-05T05:02:11","date_gmt":"2018-09-05T12:02:11","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/blog\/power-automate\/get-office365-health-notices-using-microsoft-flow\/"},"modified":"2025-06-11T08:07:06","modified_gmt":"2025-06-11T15:07:06","slug":"get-office365-health-notices-using-microsoft-flow","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/blog\/power-automate\/get-office365-health-notices-using-microsoft-flow\/","title":{"rendered":"Advanced | Flow of The Week: Retrieving Office 365 Message Center and Service Health Notices using Microsoft Flow"},"content":{"rendered":"<p>Hello Flow Fans!<\/p>\n<p>This weeks post comes from Antonio Maio from Protiviti, inc.<\/p>\n<p><em>Antonio Maio is an enterprise architect with over 20 years of experience in enterprise application architecture, information security, cybersecurity practices and systems, software development and team leadership. Antonio is an Associate Director and Senior Enterprise Architect with Protiviti. Based in Canada, he has been awarded a Microsoft Most Valuable Professional (MVP) award for 7 consecutive years, from 2012 to 2018, specializing in Microsoft SharePoint Server, Office 365 and Office Services. His background includes implementing large scale SharePoint and Office 365 environments, information security technologies, and information governance best practices. His experience with Microsoft SharePoint and Office 365 extends over the last 12 years. Be sure to Follow him on <a href=\"https:\/\/twitter.com\/AntonioMaio2\">Twitter<\/a> and check out his blog <a href=\"http:\/\/www.trustsharepoint.com\">www.trustsharepoint.com<\/a>\u00a0<\/em><\/p>\n<p>To automate critical business processes in Office 365 using Microsoft Flow, we typically need to call cloud-based services in order to retrieve data.\u00a0 Calling these services often requires us to use the HTTP connector and action, and as a result, provide our TenantID, along with an App\u2019s ClientID and SecretID in the Flow.\u00a0 This blog post will provide a detailed walkthrough of configuring these required parameters when calling cloud services using the HTTP connector.\u00a0 We\u2019ll use a recently released Flow template as an example, which retrieves data from the Office 365 Message Center and Service Health dashboards.<\/p>\n<p><strong>Using the Office 365 Message Center<\/strong><\/p>\n<p>A common recommended strategy for managing and maintaining an enterprise-class Office 365 environment is to designate a \u201cservice owner\u201d for your corporate Office 365 tenant.\u00a0 The service owner\u2019s role usually includes staying up to date with changes and new capabilities that are coming to Office 365, and being proactive about determining the best way to roll out those changes to the organization\u2019s user community.\u00a0 One of the best tools available to help service owners stay up to date with Office 365 features and changes is the Office 365 Message Center.\u00a0 The Office 365 Message Center is a dashboard available in the Office 365 Admin Center (Health &gt; Message Center) which hosts messages from Microsoft about new features, planned changes to features or service issues within the Office 365 environment.<\/p>\n<p>There are several ways to stay up to date with messages posted to the Message Center.\u00a0 For example, the Message Center allows you to get push notifications from the Office 365 Admin App, or in the Message Center you can select to have a weekly email with posted announcements sent to up to 2 users or to a group.<\/p>\n<p>A great way to have Office 365 Message Center announcements sent directly to your inbox, in a weekly summary format, and to even customize the list that\u2019s sent, is to use Microsoft Flow.\u00a0 The Microsoft Flow team has recently released a new Flow template called \u201cEmail me a weekly summary of Office 365 Message Center notices\u201d that gets you started.\u00a0 Although this template works very similarly to the built in Message Center feature of sending a weekly digest email, using Flow has the advantage of allowing you to customize the weekly email to either send it to more than 2 people (without using a Group) or to highlighting updates or service outages related to only specific services you might be interested in.\u00a0 For example, you could send emails that alert your Exchange team to Exchange Online specific updates, or your SharePoint team to SharePoint Online specific updates, and so on.\u00a0 You could even automatically register service outages with your internal governance and security tools for alerting and auditing purposes.<\/p>\n<p>\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"383\" src=\"https:\/\/0awpmw.dm.files.1drv.com\/y4mecpnkOhgzSTekEz44KqKnsbzYOCqZE7hT7d14Te5XdkbH5jGV6C8jDB7p82yr1JdWg6SsgeV0I-M6ieSsqn9o-pe2XpU9d_pz1x4BpsqSQgNfxvIFfxMJYs8719Nh4NY_c5MguR8pOM-5aFnrXByEOVG7Vo4x1MH5CbR0spnflObfkJPyBiOBMK3SO0UsxJIP4Z_wvAvzSvdEUOYRhxUrw?width=602&amp;height=383&amp;cropmode=none\" width=\"602\"\/><\/p>\n<p>This template will actually send a weekly summary email containing all Office 365 Message Center notices and all Service Health issues posted in the last week to your Office 365 tenant.<\/p>\n<p>It relies on two connectors (Office 365 Outlook and Office 365 Users) and calls to the Office 365 Service Communications API. \u00a0So once those two connections are established, the template is actually fairly easy to setup and use.\u00a0 It does however require the user to fill out three parameters that might be confusing to some, so we\u2019ll walk through how those parameters are configured here so that you can quickly get up and running with this Flow template.<\/p>\n<p>When you first create the template, it looks like this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"734\" src=\"https:\/\/nzhnka.dm.files.1drv.com\/y4meyu4a7ObRBCnCUZl-Mwz828qxN1anTksD7BIslKRdS5_YHWburam47JQno4l4_vkllwPEQqnDCTjdaLJNQ0vlQg1l-caC9w48wEicJlpMW1eKAcLicIEgwrTM2rZFyqK3djnhLpYmpltvE7IdDAVfRaLh9Ozn3gPH0LhQXxR03qVObTyRENbXMeR-5S_ot683QQX9bGwGF8HDwElFasXsg?width=780&amp;height=734&amp;cropmode=none\" width=\"780\"\/><\/p>\n<p>Notice, here are those three variables right out the gate that you need to provide: TenantID, ClientID, and SecretID.\u00a0<\/p>\n<p><strong>Provide the TenantID<\/strong><\/p>\n<p>First you need to provide your Office 365 TenantID.\u00a0 This is not your tenant name or your domain.\u00a0 This is a globally unique identifier (GUID) that uniquely identifies your Office 365 tenant.\u00a0 There\u2019s 2 ways to retrieve your Office 365 tenant ID:<\/p>\n<ol>\n<li>From the Azure Active Directory Admin Console<\/li>\n<\/ol>\n<ul>\n<li>Log into the Office 365 Admin Center as a Global Administrator, click Admin Centers in the left-hand menu, and click Azure Active Directory; alternatively, you could log into <a href=\"https:\/\/portal.azure.com\/\">http:\/\/portal.azure.com<\/a> with your Office 365 global admin credentials.<\/li>\n<li>In the Azure Administration Console, click Azure Active Directory, and under Manage click Properties<\/li>\n<li>Find the value listed in the Directory ID field and that\u2019s your TenantID.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"512\" src=\"https:\/\/qkrjsa.dm.files.1drv.com\/y4m_jxsqQQhv9Iy5sxupqG_cpQrUILKJccLBqS-aJf9TxaBa0Qkb6uJe4rfRYUxAouLEg4LFx-bsq2ZT8Jw_56lZkf7ul3hO8cHi13yZ5NWVaxYp_ppPMXsHgQ8jwJdzXLfg8CjFqR2I0oMnxONY0A2u9S8CHC1JnEvpa1v8XAoj0sJ0c5Injj9jsmRbWctyLUme7y00i66zHvvNF2jm-Qe2Q?width=608&amp;height=512&amp;cropmode=none\" width=\"608\"\/><\/p>\n<ol>\n<li value=\"2\">Using PowerShell<\/li>\n<\/ol>\n<ul>\n<li>Launch Windows PowerShell as Administrator<\/li>\n<li>Install Azure PowerShell Module by running the following cmdlet at the prompt:<\/li>\n<\/ul>\n<p align=\"center\" style=\"margin-left:1.0in;\">Install-Module -Name AzureRM<\/p>\n<ul>\n<li>Now run the following cmdlet at the prompt:<\/li>\n<\/ul>\n<p align=\"center\" style=\"margin-left:1.0in;\">Login-AzureRmAccount<\/p>\n<ul>\n<li>You will be asked to login to your Office 365 global administrator account, and then the TenantID will be displayed in the output to the PowerShell window.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"219\" src=\"https:\/\/dtyipg.dm.files.1drv.com\/y4mn0hpGfJaTREnQyEk2GxVLx1XjjdRFnc6L-cISGtHFZKg26G7SEwlsm_WCwc9_2rz1ED_4aJtC6siOVoXO238MlInR2a-DTt9-FIEKZQrxAuGHa7Tj2W5-prck9-RGTWuIb4PNZVCeRiWkZIXobIObsIjZlVT6NmDmW7nyzWmJREZYLLmRrAXzO1owGjDsK_x8CBQ1LzJ9jCy55L7FbgMWQ?width=877&amp;height=219&amp;cropmode=none\" width=\"877\"\/><\/p>\n<p>Once you have your TenantID, enter it in the first variable card presented in the Flow, titled \u201cInitialize TenantID variable\u201d.<\/p>\n<p>\u00a0<\/p>\n<p><strong>Provide your ClientID and SecretID<\/strong><\/p>\n<p>In order to provide a ClientID and SecretID, you\u2019ll need to first register an App in the Azure Active Directory:<\/p>\n<ul>\n<li>Log into the Office 365 Admin Center as a Global Administrator, click Admin Centers in the left-hand menu, and click Azure Active Directory; alternatively, you could log into <a href=\"https:\/\/portal.azure.com\/\">http:\/\/portal.azure.com<\/a> with your Office 365 global admin credentials.<\/li>\n<li>In the Azure Administration Console, click Azure Active Directory, and under Manage click App Registrations<\/li>\n<li>Click the +New Application Registration button<\/li>\n<li>Enter any name for your App such as Office365ServiceCommunicationsAPI (must be a minimum of 4 characters)<\/li>\n<li>Select Web App \/ API for the Application Type since this is a web application<\/li>\n<li>Enter an arbitrary URL made up from your application name, such as http:\/\/Office365ServiceCommunicationsAPI<\/li>\n<li>Click Create at the bottom of the panel<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>Once the App has been created, several IDs will be shown for your App.\u00a0 The Application ID represents the ClientID we need.\u00a0 Copy and save that value to use in our Flow.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"254\" src=\"https:\/\/qx9x6w.dm.files.1drv.com\/y4mzrpOpNJVUt4jOS6scoO1p4Cwl2On6fLpedIusdqvJywQ7jw4cmxz3yUocBWYeVWI28bzwwHlZ7EM51h9ya0ZEp62fh7sLJUmAjM78gPCKzQhKEZ6BDzhrSb7sBYa317gOu3w7JtScnC6WKFwweOebQ7uf4WRvcVG_4kEUO6x7KAiJru2rACI8nUdlg6zSKYWd9pdvH81EYmag1eAdBObFQ?width=642&amp;height=254&amp;cropmode=none\" width=\"642\"\/><\/p>\n<p>Click the Settings button on this page, and then click the Keys menu item.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"481\" src=\"https:\/\/3pmyjg.dm.files.1drv.com\/y4mzy1SoyFYopCmznIg2_QCW5AltA0SVp5Am_QuWxXaJDPmH0XV4UomoJATYTiVkE5tfRiNlsGuy5a0hN_VBVoLKHiyePmBznh-VqAcq1kzrJeVapNXbLc6gEG8QiLC-mYaVCmz7UrNx1KRVpPh4jUK6sCCoP3Rixv2ryG5gxcUGK6toD3UXNY2t_mm6bZR_U-35KcdWIg9wALXj4SVBrRVng?width=920&amp;height=481&amp;cropmode=none\" width=\"920\"\/><\/p>\n<p>In the Passwords screen, enter any name for your key (maximum 16 characters) and select a Duration, after which it will expire (I typically select 1 or 2 years).\u00a0 Then click Save.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"449\" src=\"https:\/\/fh1n0w.dm.files.1drv.com\/y4mKX1qklo3p46Miv9WAu7_jR_uDKf4IL9melculsyUmM1WDKDQrddb8GTLdwk4B7gNZd0iNZlMlfaBq0tIM2nZfa8xTvo0-hp7hFNwXN169nmAVocCFzAr8yoI4ZUa9z29MCALdnekIey_Nwpx7we6QTUnZkJ99FZZaBm7oHVV-WK4ArG4soWTM9ZZ8-0NPzp1Pn8HqP9QoFUyxhmDV0Kpmw?width=868&amp;height=449&amp;cropmode=none\" width=\"868\"\/><\/p>\n<p>Once saved, the key (or SecretID in our case) will be displayed in the value field.\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>Note: The Azure portal will only display the Key value, or the SecretID, at the time when it is initially generated.\u00a0 You cannot navigate back to this page and retrieve the SecretID again later.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"488\" src=\"https:\/\/eqjama.dm.files.1drv.com\/y4mY5eo6nRxq-FBnLRt9ACY069zul_JF9wSq5F4ou8WX1FOvQc2YNNoMdLy2NWefYecKDuRrmn_zqpzNWjuVdD3mSuA59hczQNu4u_S7no-H4OYrjD0wFtbrbf2KQTfyreCxi-6dScySh1FrofJPwf9SuD30rMzZrYTn70dV3kD3Xd_T7VQFDEXPr2fNQ2-Jge3RwF_4ZWFza3qm2afbuGS9A?width=870&amp;height=488&amp;cropmode=none\" width=\"870\"\/><\/p>\n<p>Copy and save that value to use in our Flow. Be sure to keep your ClientID and SecretID saved privately and securely.\u00a0<\/p>\n<p><strong>Grant Required Permissions to Your App<\/strong><\/p>\n<p>Once you have created the App and saved the ClientID and SecretID, we need to grant permissions to our app so that our Flow can access the Service Communications API.\u00a0 We do this in the Azure portal using the following steps:<\/p>\n<ul>\n<li>In the Settings page for your App, click Required Permissions<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"530\" src=\"https:\/\/sma2ga.dm.files.1drv.com\/y4mc9x9qkSBTQiRfCNkjm9Yav7lNJb1uM7QIVQYtF8iUBOmQtGNK_3i8QpIvc9vxBInJZwTRpQWKITryQtXxinszzInTF0DQkPO1uOVVLn7SPdWAe6hZwXbDABhAXZhVVN0Y0a3snvSbaPcr4gXbh9-Mu57yS30lTSMuVBbb3mAG13Imu9mbiThGU0RjS7cGqPgnL0Kj4cG6fwFVLmWz_UzBQ?width=924&amp;height=530&amp;cropmode=none\" width=\"924\"\/><\/p>\n<ul>\n<li>In the Required Permissions page, click +Add then click 1 Select an API<\/li>\n<li>Select Office 365 Management APIs and click Select<\/li>\n<li>Click 2 Select Permissions and then select all Application Permissions and Delegated Permissions<\/li>\n<li>Click Save<\/li>\n<\/ul>\n<p>All of the permissions for the Office 365 Management APIs require an administrator to explicitly grant these permissions to the App.\u00a0 This is done by entering a carefully constructed URL in the browser, logging in as an Office 365 global administrator and clicking Accept to grant the selected permissions to the App.<\/p>\n<ul>\n<li>Enter the following URL into a new browser window:<\/li>\n<\/ul>\n<p>https:\/\/login.windows.net\/common\/oauth2\/authorize?response_type=code&amp;resource=https%3A%2F%2Fmanage.office.com&amp;client_id=<strong>{ClientID}<\/strong>&amp;redirect_uri=<strong>{ReplyURL}<\/strong><\/p>\n<p>Note: the <strong>{ClientID}<\/strong> in the URL and the <strong>{ReplyURL}<\/strong> values in the URL must be replaced with the values configured in your App.<\/p>\n<p>For example, your URL might look like this:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"55\" src=\"https:\/\/rqeodg.dm.files.1drv.com\/y4mkCLaKcSspkKTYT1S_Bj20zmK2YjmbgL1ri-tvQbCcUXJaZRVKD4HZ4LUyiyu5Tk8_D10RFzuy8bOOkAcqIwgVHJjpRWTlR57YEXtIgK9IUBJCYDq4zFzzg7jQcW8gS1pFlU2zxCip5nFUyjOpe52wX4gaHF5cw1V0l9lIh-I6cTIyuuSSYWo0Xfzr-RJoFfVgic5ZoS6vscR9VNmDFgUew?width=740&amp;height=55&amp;cropmode=none\" width=\"740\"\/><\/p>\n<ul>\n<li>Login with the Office 365 global administrator credentials<\/li>\n<li>Click Accept on the following screen which appears to grant the permissions listed to your App:<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"706\" src=\"https:\/\/0awomw.dm.files.1drv.com\/y4mOFZzgObOU5sMipgKhrr2Pak00uEstMYjFPkIvAg9C-KXL4NCVwfItaCxT3gtFh0y1iecY26YDmHBYejWhL1A0DjfnLhKNXJSm3DqwlFsFB1C6IOGUV-LbxNT-CtYTM0T8gwFt79s3KNS9tj-efAi5XIozY0vf9BW7K9r_9k3Kq-g9tlXFTDvmC6alc3e-Y6mw6Mv_DGvFrI0ooRVVi3UXA?width=432&amp;height=706&amp;cropmode=none\" width=\"432\"\/><\/p>\n<p><strong>Complete and Run our Flow<\/strong><\/p>\n<p>Now that we have the ClientID and SecretID from our newly created app, and we\u2019ve created required permissions to the App, let\u2019s:<\/p>\n<ul>\n<li>Copy the ClientID value into the Flow tile titled \u201cInitialize ClientID variable\u201d<\/li>\n<li>Copy the SecretID value into the Flow tile titled \u201cInitialize SecretID variable\u201d<\/li>\n<\/ul>\n<p>The template will then call Get Access Token to retrieve a bearer token, which will be used in a subsequent call to the services communication endpoint.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"326\" src=\"https:\/\/nzhmka.dm.files.1drv.com\/y4mw1kgIccdgHGkq31M0U9ujFdvrLPEsx64a0buYXSm6cJI91F7v0WNLP3odk-3rRqJTBDKsOiTwfD08byA7mWysnbuTQB0TlDS4DQvTVO_4A0wFkSbowVM2wgmp_IUNHeRirNYmSefk2lbalbkTJuwLDepwhnqdettt9H1H7P2A3NClFLB3n1Z-G_VSRHTHqCLaquvIcNrbOgS_pYJhkN93A?width=568&amp;height=326&amp;cropmode=none\" width=\"568\"\/><\/p>\n<p>The template will then parse the token, and ultimately call a GET method in the Office 365 Service Communications API endpoint within the \u2018Get Office 365 messages tile\u2019.\u00a0<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"689\" src=\"https:\/\/qarcsa.dm.files.1drv.com\/y4m1xLsTMp4LnsCyqUeh7VpWrO35G6eyeN8Cs_Rh7ADeKC9L4pLvhDcjXOrj6MyeX9RwGpYrymcLF3_XwKieS406NPYJI5d1L_6MM_9cPqFgGZ2tG_BUJwEiAvNRdP8J7SS_2S9ouk6iRlzgAhY2CEcYtVAeRMGO6WJI52C1j8zb_iIijh4iJbrVfIlqIj_OC33SjdM2zmpZXWrV_-npPxcpQ?width=559&amp;height=689&amp;cropmode=none\" width=\"559\"\/><\/p>\n<p>This is done using the HTTP connector and action, and the TenantID, ClientID, SecretID and permissions we configured were required in order to enable the Flow to securely make that call.\u00a0 Calling cloud service endpoints typically follow a similar pattern to the process shown in this post.<\/p>\n<p>Once those 3 values are provided, you can save your Flow and its ready to run and test!\u00a0 All other parameters are set with appropriate defaults so that you can immediately receive an HTML formatted email with a digest of the recently issued Office 365 Message Center and Service Health notices. You can use the Flow as is, or make further modifications to it like filtering the output for specific services of interest, directing multiple emails to various service owners throughout your organization, or automatically raising alerts through internal security and governance tools when service health issues may affect critical business processes.\u00a0 These types of Flows can help your Office 365 service owner or your internal security and governance teams to stay up to date with what\u2019s new and what\u2019s going on now in Office 365!<\/p>\n<p>Thanks for reading! Please leave your comments below!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To automate critical business processes in Office 365 using Microsoft Flow, we typically need to call cloud-based services in order to retrieve data.  Calling these services often requires us to use the HTTP connector and action, and as a result, provide our TenantID, along with an App\u2019s ClientID and SecretID in the Flow.  This blog post will provide a detailed walkthrough of configuring these required parameters when calling cloud services using the HTTP connector.  We\u2019ll use a recently released Flow template as an example, which retrieves data from the Office 365 Message Center and Service Health dashboards.<\/p>\n","protected":false},"author":348,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","_alt_title":"","ms-ems-related-posts":[],"footnotes":""},"audience":[3378],"content-type":[3423],"job-role":[],"product":[3474],"property":[],"topic":[],"coauthors":[2899],"class_list":["post-110966","post","type-post","status-publish","format-standard","hentry","audience-it-professional","content-type-tips-and-guides","product-power-automate"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Advanced | Flow of The Week: Retrieving Office 365 Message Center and Service Health Notices using Microsoft Flow - Microsoft Power Platform Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/blog\/2018\/09\/05\/get-office365-health-notices-using-microsoft-flow\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced | Flow of The Week: Retrieving Office 365 Message Center and Service Health Notices using Microsoft Flow - Microsoft Power Platform Blog\" \/>\n<meta property=\"og:description\" content=\"To automate critical business processes in Office 365 using Microsoft Flow, we typically need to call cloud-based services in order to retrieve data. Calling these services often requires us to use the HTTP connector and action, and as a result, provide our TenantID, along with an App\u2019s ClientID and SecretID in the Flow. This blog post will provide a detailed walkthrough of configuring these required parameters when calling cloud services using the HTTP connector. 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