Empower your frontline workers and boost productivity
Enable easier communication and agile operations with one intuitive, secure platform from Microsoft 365.
SOLUTION OVERVIEW
Watch the videos
See how Microsoft can help your frontline workers keep pace with changing business needs and transform your frontline.
Features and capabilities
Save costs and drive efficiency on the frontline
- Get in-the-moment answers, summarize complex documentation, and generate step-by-step instructions to help your frontline stay informed and efficient with Microsoft 365 Copilot Chat in Teams.
- Simplify complicated workflows with custom AI agents tailored to your business. Automate tasks, access inventory information, and focus your frontline on the work that matters.
- Empower frontline teams to manage schedules from anywhere, view and swap shifts, request time off, and clock in and out with ease to improve workforce flexibility and satisfaction.
- Provide frontline workers a branded centralized home screen that brings together company news, training, and job-specific resources and prioritizes the essential tools for workers to navigate efficiently and streamline work tasks across every shift.
- Connect teams through a single platform with chat, calls, channels, file-sharing capabilities, and real-time features like push-to-talk to enable everyone to seamlessly communicate hands-free.
- Deliver critical updates to the right employees based on role, location, or department, ensuring frontline workers receive relevant information like townhall invites, training reminders, and urgent safety policy updates.
- Help frontline workers stay productive with easy, fast sign-in to access relevant apps and resources without sacrificing security.
- Empower IT to manage your frontline security via identities, apps, and devices in a single integrated solution. Keep your organization protected across personal, dedicated, and shared devices.
- Seamlessly deploy to provide your frontline team consistent and personalized access to the right applications and resources from day one.
- Reinforce your Zero Trust security architecture with an integrated and unified frontline solution that combines identity, endpoint management, data security, and device compliance to improve user experience while reducing the total cost of operation.
FRONTLINE PRODUCTS
Elevate your frontline operations with
Microsoft 365
Explore our comprehensive solutions that enhance communication, collaboration, and productivity.
Microsoft 365 F3
Empower workers with communication, collaboration, and productivity tools along with enterprise-grade security.
Microsoft 365 F1
Deliver best-in-class communication experiences with secure, intuitive, and purpose-built tools.
BUSINESS IMPACT
Empowering frontline workers improves business outcomes
Realize business value with Microsoft 365 for frontline workers in this commissioned study conducted by Forrester Consulting: The Total Economic Impact™ Of Microsoft 365 For Frontline Workers.1
391%
Potential return on investment when deploying Microsoft 365 for frontline workers.1
$3.7M
Saved by cutting attrition-related costs from improved employee experience.1
$1.1M
Added revenue from improved experiences resulting in happier customers.1
$1.7M
Saved from reduced errors and improved frontline outcomes.1
Learning hub
Discover ways to simplify and streamline frontline processes
CUSTOMER STORIES
Hear from our customers worldwide
Explore how Microsoft solutions have helped frontline workers in various industries.
News
Smart solutions for frontline industry challenges
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Microsoft Teams Blog
Save costs and drive efficiency with next-generation AI on the frontline with Microsoft Teams
RELATED SOLUTIONS
Learn about more solutions from Microsoft
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Deliver Windows access from anywhere. Provide employees with anytime access to apps, settings, and content on any device.
Secure productivity
Empower your organization with a more secure, Zero Trust foundation that enhances productivity.
Microsoft 365 Copilot for work
Save time and drive business forward faster with Microsoft 365 Copilot.
Next steps
Contact the Microsoft team
Learn how Microsoft frontline tools and solutions can help empower your workforce.
- [1]The Total Economic Impact™ Of Microsoft 365 For Frontline Workers, a commissioned study conducted by Forrester Consulting, February 2024. As of October 2023, some Microsoft 365 suites no longer include Microsoft Teams.
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