{"id":7659,"date":"2026-05-11T09:00:00","date_gmt":"2026-05-11T16:00:00","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/?post_type=copilot&#038;p=7659"},"modified":"2026-05-12T10:18:18","modified_gmt":"2026-05-12T17:18:18","slug":"new-and-improved-agent-governance-intelligent-workflows-and-connected-app-experiences","status":"publish","type":"copilot","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/copilot-studio\/new-and-improved-agent-governance-intelligent-workflows-and-connected-app-experiences\/","title":{"rendered":"New and improved: Agent governance, intelligent workflows, and connected app experiences"},"content":{"rendered":"<aside id=\"accordion-b32dacb3-e298-4421-931b-a3ad67f8b753\" class=\"table-of-contents-block accordion pb-0\" data-bi-aN=\"table-of-contents\">\n\t<button class=\"btn btn-collapse mb-0 display-flex justify-content-between w-100\" type=\"button\" data-mount=\"collapse\" data-target=\"#accordion-collapse-b32dacb3-e298-4421-931b-a3ad67f8b753\" aria-expanded=\"true\" aria-controls=\"accordion-collapse-b32dacb3-e298-4421-931b-a3ad67f8b753\">\n\t\t<span class=\"table-of-contents-block__label subtitle\">In this article<\/span>\n\t\t<span class=\"table-of-contents-block__current mr-4 text-gray-600 font-weight-normal\" aria-hidden=\"true\"><\/span>\n\n\t\t<svg class=\"table-of-contents-block__arrow\" aria-label=\"Toggle arrow\" width=\"18\" height=\"11\" viewBox=\"0 0 18 11\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t<path d=\"M15.7761 11L18 8.82043L9 0L0 8.82043L2.22394 11L9 4.35913L15.7761 11Z\" fill=\"currentColor\" \/>\n\t\t<\/svg>\n\t<\/button>\n\t<div id=\"accordion-collapse-b32dacb3-e298-4421-931b-a3ad67f8b753\" class=\"table-of-contents-block__collapse-wrapper collapse show\" data-parent=\"#accordion-b32dacb3-e298-4421-931b-a3ad67f8b753\">\n\t\t<div class=\"accordion-body p-0\">\n\t\t\t<ol class=\"table-of-contents-block__list\"><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#build-and-scale-agents-with-better-visibility-and-control\">Build and scale agents with better visibility and control<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#expand-workflows-into-intelligent-governed-automation-systems\">Expand workflows into intelligent, governed automation systems<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#bring-business-apps-directly-into-your-agents-1\">Bring business apps directly into your agents<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#what-else-is-new-and-improved-in-copilot-studio\">What else is new and improved in Copilot Studio<\/a><\/li><li class=\"table-of-contents-block__list-item\"><a class=\"table-of-contents-block__list-item-link\" href=\"#stay-up-to-date-on-all-things-copilot-studio\">Stay up to date on all things Copilot Studio<\/a><\/li><\/ol>\t\t<\/div>\n\t<\/div>\n\t<span class=\"table-of-contents-block__progress-bar\"><\/span>\n<\/aside>\n\n\n\n<p>As organizations scale their use of AI agents, IT teams face a familiar challenge: <strong>how do you expand automation without losing control?<\/strong> Individual agents can be powerful, but as they connect through workflows and integrate across systems, requirements for visibility, governance, and predictability become much more complex. And capability must be grounded in confidence.<\/p>\n\n\n\n<p>The April 2026 updates in <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft Copilot Studio<\/a> focus on building that confidence across the platform. From increasing visibility and governance for admins to expanding intelligent workflow capabilities, these features help you move from isolated automation to connected, reliable systems.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">Build agents with Copilot Studio<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"build-and-scale-agents-with-better-visibility-and-control\">Build and scale agents with better visibility and control<\/h2>\n\n\n\n<p>As agents expand across organizations and business processes, admins need clear visibility into how they\u2019re performing, how they\u2019re secured, and what they\u2019ll cost to run. These updates help you manage agents more effectively without adding more friction\u2014or risk.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"see-agent-performance-and-status-more-clearly-1\">See agent performance and status more clearly<\/h3>\n\n\n\n<p>Copilot Studio now surfaces agent status directly in the authoring experience, giving you immediate insight into each agent\u2019s security and protection posture. You can quickly identify issues like authentication gaps or policy impacts and investigate them at the source. This helps reduce guesswork and speed up resolution.<\/p>\n\n\n\n<p>As you gain clearer visibility into agent performance, you can also share those insights more safely. The <a href=\"https:\/\/learn.microsoft.com\/microsoft-copilot-studio\/admin-share-bots?tabs=web#share-an-agents-analytics\" id=\"https:\/\/learn.microsoft.com\/microsoft-copilot-studio\/admin-share-bots?tabs=web#share-an-agents-analytics\" target=\"_blank\" rel=\"noreferrer noopener\">Analytics Viewer role<\/a>, now generally available, introduces read-only access to an agent\u2019s Analytics page.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-large-font-size\">The Analytics Viewer role allows us to provide meaningful performance insights to business and operational stakeholders while maintaining strict production governance. It cleanly separates operational visibility from agent configuration and publishing rights.<br><br>\u2014<em>Mohamed Arhab, Solution Architect, City of Montreal<\/em><\/p>\n<\/blockquote>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a04a3433354f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a04a3433354f\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-1024x479.webp\" alt=\"Analytics Viewer in Copilot Studio.\" class=\"wp-image-7670 webp-format\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-1024x479.webp 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-300x140.webp 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-768x359.webp 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-1536x718.webp 1536w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-orig-src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Analytics-Viewer-2-1024x479.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>Allowing analysts and stakeholders to monitor performance, without giving them the ability to modify the agent, helps resolve a long-standing tradeoff between visibility and control. Now it\u2019s easier to share insights broadly while maintaining clear separation of responsibilities.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/techcommunity.microsoft.com\/blog\/copilot-studio-blog\/read-only-analytics-access-and-custom-metrics-now-available-in-microsoft-copilot\/4516824\" target=\"_blank\" rel=\"noreferrer noopener\">Read the Analytics Viewer role announcement<\/a><\/div>\n<\/div>\n\n\n\n<p>Speaking of extending visibility and control, there\u2019s more good news: <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/security\/blog\/2026\/05\/01\/microsoft-agent-365-now-generally-available-expands-capabilities-and-integrations\/\" id=\"https:\/\/cm-edgetun.pages.dev\/en-us\/security\/blog\/2026\/05\/01\/microsoft-agent-365-now-generally-available-expands-capabilities-and-integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Microsoft Agent 365 is now generally available<\/strong><\/a>. Agent 365 is the centralized control plane for managing agents across your environment. This brings together visibility into agent inventory, permissions, behavior, and activity in one place so that you can monitor and govern agents consistently, not just where they\u2019re built.<\/p>\n\n\n\n<p>For Copilot Studio customers, this means the agents you create can be managed alongside agents from Microsoft 365 and partner ecosystems, with shared policies, security controls, and lifecycle oversight. As Agent 365 continues to expand its integrations and multi-agent capabilities, it further strengthens Copilot Studio\u2019s role as the place where agents are built\u2014while governance scales across the full system. <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-agent-365\" id=\"https:\/\/aka.ms\/agent365\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about Agent 365<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"plan-and-scale-with-clearer-cost-visibility-1\">Plan and scale with clearer cost visibility<\/h3>\n\n\n\n<p>The expanded <a href=\"https:\/\/microsoft.github.io\/copilot-studio-estimator\/\" id=\"https:\/\/microsoft.github.io\/copilot-studio-estimator\/\" target=\"_blank\" rel=\"noreferrer noopener\">agent usage estimator<\/a> now includes Dynamics 365 agents, such as Sales Qualification Agent and Customer Service Agent. By forecasting Copilot credit consumption across both Copilot Studio and Dynamics 365 scenarios in one place, you can model usage more accurately and scale deployments\u2014helping avoid unexpected cost surprises.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a04a343343fc&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a04a343343fc\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1-1024x570.webp\" alt=\"Copilot Credit Estimator interface.\" class=\"wp-image-7655 webp-format\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1-1024x570.webp 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1-300x167.webp 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1-768x427.webp 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1.webp 1170w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-orig-src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Copilot-Credit-Estimator-1-1024x570.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>With these recent admin updates, the result is fewer bottlenecks, better-informed decisions, and a clearer path to scaling agents across your organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"expand-workflows-into-intelligent-governed-automation-systems\">Expand workflows into intelligent, governed automation systems<\/h2>\n\n\n\n<p>In Copilot Studio, workflows are step-by-step automation processes that complete actions or tasks in a deterministic, reliable way. As workflows become the backbone of business automation, these new updates help you extend their capabilities\u2014bringing in more AI-powered reasoning, centralized governance, and a growing ecosystem of tools in a way that\u2019s reliable and secure by design.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"design-and-validate-workflows-with-more-clarity\">Design and validate workflows with more clarity<\/h3>\n\n\n\n<p>One powerful way to make your workflows more adaptable and effective is by <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/copilot-studio\/automate-business-processes-with-agents-plus-workflows-in-microsoft-copilot-studio\/?utm_source=chatgpt.com\" id=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/copilot-studio\/automate-business-processes-with-agents-plus-workflows-in-microsoft-copilot-studio\/?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noreferrer noopener\">embedding Copilot Studio agents directly into them<\/a>. Using <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/agent-node-workflow\" id=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/agent-node-workflow\" target=\"_blank\" rel=\"noreferrer noopener\">agent nodes<\/a> inside workflows means that instead of just performing the task with rigid logic, the workflow can delegate reasoning, decisions, or output generation to an agent at any prescribed step of the process.<\/p>\n\n\n\n<p>This makes workflows more resilient to real-world situations\u2014which have a lot of variability\u2014while still following the defined structure that make IT teams less nervous.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a04a343352a6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a04a343352a6\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-1024x517.webp\" alt=\"The Workflow editor, showing the run an agent step and the instructions for calling the agent inside the workflow.\" class=\"wp-image-7702 webp-format\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-1024x517.webp 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-300x152.webp 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-768x388.webp 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-1536x776.webp 1536w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3.webp 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-orig-src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-node-3-1024x517.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>In addition to embedding agents, you can now also add and configure AI actions directly within the flow to understand requests, route work, and generate content dynamically. And with the ability to test individual steps using sample inputs, teams can validate behavior earlier, debug more effectively, and refine workflows before they\u2019re deployed.<\/p>\n\n\n\n<p class=\"has-body-background-background-color has-background\"><strong>In practice<\/strong>: Unifi, North America\u2019s largest provider of aviation ground handling services, used Copilot Studio and Power Platform to automate legal contract review by <a href=\"https:\/\/cm-edgetun.pages.dev\/en\/customers\/story\/26265-unifi-microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">combining agents with deterministic workflows<\/a>. Instead of relying on a single agent, they broke the process into coordinated steps that extract, classify, and validate key terms across documents. This system reduced contract processing from days to minutes and delivers the same level of performance as much more expensive, off-the-shelf products built specifically for the legal industry.<\/p>\n\n\n\n<p>The result is a workflow experience that\u2019s more adaptable and more predictable to operate. This helps give teams\u2014both makers and administrators\u2014more confidence in creating more sophisticated automation that doesn\u2019t sacrifice clarity or control.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"scale-workflows-across-systems-with-built-in-governance\">Scale workflows across systems with built-in governance<\/h3>\n\n\n\n<p>\n  Speaking of clarity and control, there are also new updates to workflows that help you scale automation without introducing new governance risks.\n<\/p>\n\n\n\n<p>Workflows can now connect to a broader ecosystem of tools, including <a href=\"https:\/\/learn.microsoft.com\/en-us\/power-platform\/release-plan\/2026wave1\/microsoft-copilot-studio\/use-mcp-compliant-tools-agent-workflows\" target=\"_blank\" rel=\"noreferrer noopener\">model context protocol (MCP) server-enabled tools<\/a> (preview), which makes it easier to take action across systems while staying within Microsoft security, permission, and compliance boundaries. This allows workflows to execute tasks and involve users for review and approval within governed processes.<\/p>\n\n\n\n<p>We\u2019ve also introduced a <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-365\/copilot\/workflows-environment-workflows-agents\" target=\"_blank\" rel=\"noreferrer noopener\">centralized, admin-controlled environment<\/a> for Workflows Agent. This makes it easier to apply data loss prevention (DLP) policies consistently and maintain visibility across automation, so workflows remain compliant by design, even as they scale.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/flows-overview\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about workflows in Copilot Studio<\/a><\/div>\n<\/div>\n\n\n\n<p>\n  Together, these updates make it easier to move from isolated automations to connected, intelligent systems. With those systems, you can scale workflows across your organization with greater confidence, control, and flexibility.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"bring-business-apps-directly-into-your-agents-1\">Bring business apps directly into your agents<\/h2>\n\n\n\n<p>As agents become part of everyday work, a common gap emerges: they can generate insight, but acting on that insight often requires switching tools, re-creating context, or handing work off across systems. Support for <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365\/blog\/2026\/04\/13\/bring-your-everyday-business-apps-into-the-flow-of-work-with-agents-in-microsoft-365-copilot\/\" id=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365\/blog\/2026\/04\/13\/bring-your-everyday-business-apps-into-the-flow-of-work-with-agents-in-microsoft-365-copilot\/\" target=\"_blank\" rel=\"noreferrer noopener\">apps in agents<\/a>, now generally available, helps to close that gap.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"turn-intent-into-action-inside-copilot-chat\">Turn intent into action inside Copilot Chat<\/h3>\n\n\n\n<p>\n  Agents built in Copilot Studio can now surface rich, interactive app experiences directly in Copilot Chat, allowing users to review data, update records, approve requests, or create assets in place. Instead of switching tools or re-creating context, work happens seamlessly within the flow of conversation. This helps reduce friction and empowers teams to move faster from insight to execution.\n<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1152\" height=\"648\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Adobe_Express.gif\" alt=\"Animated UI showing Adobe Express embedded in Microsoft 365 Copilot chat, where a user accesses design templates and visuals directly within the conversation.\" class=\"wp-image-7674\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"work-across-the-systems-your-business-already-runs-on\">Work across the systems your business already runs on<\/h3>\n\n\n\n<p>Apps in agents bring together Microsoft and partner applications\u2014from <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/products\/power-apps\/\" id=\"https:\/\/cm-edgetun.pages.dev\/en-us\/power-platform\/products\/power-apps\/\" target=\"_blank\" rel=\"noreferrer noopener\">Power Apps<\/a> to <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/dynamics-365\/\" id=\"https:\/\/cm-edgetun.pages.dev\/en-us\/dynamics-365\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dynamics 365<\/a> and beyond\u2014so agents can take action across the systems your teams already use. These experiences are built and orchestrated in Copilot Studio, where you define how agents interact with apps, data, and workflows to support real business processes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"extend-and-scale-with-trusted-integrations\">Extend and scale with trusted integrations<\/h3>\n\n\n\n<p>Through the Agent Store, you can adopt ready-made agent experiences or extend your own with partner-built integrations\u2014while maintaining enterprise-grade security, permissions, and admin control. Options include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adobe Express (seen above)<\/li>\n\n\n\n<li>Box<\/li>\n\n\n\n<li>Figma<\/li>\n\n\n\n<li>Monday.com<\/li>\n\n\n\n<li>Wix<\/li>\n<\/ul>\n\n\n\n<p>These options (and more) make it easier to scale agent usage across your organization without losing oversight.<\/p>\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a04a3433712f&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a04a3433712f\" class=\"wp-block-image size-large wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-1024x582.webp\" alt=\"Agent Store interface.\" class=\"wp-image-7653 webp-format\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-1024x582.webp 1024w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-300x170.webp 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-768x436.webp 768w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-1536x872.webp 1536w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1.webp 1759w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" data-orig-src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/Agent-Store-1-1024x582.webp\"><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>\n  These capabilities, all generally available now, help teams shift agents from being informational tools to operational ones. They bring real business actions into Copilot Studio agents in a way that\u2019s both more functional for users and manageable for IT\u2014helping teams complete work efficiently while maintaining the governance needed to scale. \n<\/p>\n\n\n\n<p><a href=\"https:\/\/techcommunity.microsoft.com\/blog\/microsoft365copilotblog\/enable-agents-to-bring-apps-into-the-flow-of-work%E2%80%94while-keeping-it-in-control\/4499464\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more about apps in agents<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-else-is-new-and-improved-in-copilot-studio\">What else is new and improved in Copilot Studio<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evaluation insights and automation updates<\/strong> now make it easier to generate test cases from analytics, simulate multi-turn interactions, <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/analytics-agent-evaluation-rest-api\" target=\"_blank\" rel=\"noreferrer noopener\">and automate evaluations through APIs<\/a> and <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/analytics-agent-evaluation-automate-tools\" target=\"_blank\" rel=\"noreferrer noopener\">connectors<\/a>. You can turn real user conversations into targeted test sets, better reflect complex, real-world scenarios, and run evaluations programmatically. Together, these capabilities help you operationalize agent quality and maintain confidence as you scale. <\/li>\n\n\n\n<li><strong><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/analytics-custom-metrics\" id=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/analytics-custom-metrics\" target=\"_blank\" rel=\"noreferrer noopener\">Custom metrics<\/a> for outcome-based measurement<\/strong> help you track what actually matters to your business, not just usage. Define success in your own terms\u2014like resolution rates or conversions\u2014and automatically evaluate conversations against those outcomes, making it easier to understand impact, align stakeholders, and make data-driven decisions.<\/li>\n\n\n\n<li><a href=\"https:\/\/techcommunity.microsoft.com\/blog\/copilot-studio-blog\/work-iq-api-public-preview-build-copilot-powered-agents-with-a2a\/4516286\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Work IQ API<\/strong><\/a><strong> is now available in public preview<\/strong> to bring Copilot\u2019s intelligence layer\u2014grounded in organizational context, memory, and signals\u2014into your own agents and workflows. With built-in orchestration and enterprise-grade security, you can build agents that understand what\u2019s happening across your business without managing raw data or complex integrations.<\/li>\n\n\n\n<li><a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/add-agent-agent-to-agent\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Agent-to-agent (A2A) communication<\/strong><\/a><strong> is now supported in Work IQ<\/strong>, allowing agents to collaborate as peers and delegate tasks using shared organizational context. This makes it easier to build multi-agent systems that can coordinate work, maintain context across interactions, and deliver more grounded, role-aware outcomes.<\/li>\n\n\n\n<li><a href=\"https:\/\/techcommunity.microsoft.com\/blog\/microsoft365copilotblog\/available-today-gpt-5-5-thinking-and-chatgpt-images-2-0-in-microsoft-365-copilot\/4514243\" id=\"https:\/\/techcommunity.microsoft.com\/blog\/microsoft365copilotblog\/available-today-gpt-5-5-thinking-and-chatgpt-images-2-0-in-microsoft-365-copilot\/4514243\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GPT-5.5 Thinking is now available<\/strong><\/a> in Copilot Studio early release cycle environments as GPT-5.5 Reasoning, further expanding <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/authoring-select-agent-model\" target=\"_blank\" rel=\"noreferrer noopener\">model choice<\/a> with its more advanced analysis capabilities. This model is also rolling out across Microsoft 365 Copilot in Copilot Chat, Word, Excel, and PowerPoint.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"stay-up-to-date-on-all-things-copilot-studio\">Stay up to date on all things Copilot Studio<\/h2>\n\n\n\n<p>More is coming across voice channels, workflows, and the building experience. Check out all the updates as we ship them, as well as new features releasing in the next few months here: <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoft-copilot-studio\/whats-new\" target=\"_blank\" rel=\"noreferrer noopener\">What\u2019s new in Microsoft Copilot Studio<\/a>.<\/p>\n\n\n\n<p>To learn more about Microsoft Copilot Studio and how it can transform productivity within your organization, <a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365-copilot\/microsoft-copilot-studio\" target=\"_blank\" rel=\"noreferrer noopener\">visit the Copilot Studio website<\/a> or <a href=\"https:\/\/aka.ms\/TryCopilotStudio\" target=\"_blank\" rel=\"noreferrer noopener\">sign up for our free trial today<\/a>.<\/p>\n\n\n\n<aside class=\"cta-block cta-block--align-left cta-block--has-image wp-block-msx-cta\" data-bi-an=\"CTA Block\">\n\t<div class=\"cta-block__content\">\n\t\t\t\t\t<div class=\"cta-block__image-container\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/CLO22_Factory_009_600px.jpg\" class=\"cta-block__image\" alt=\"A person working on a laptop.\" srcset=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/CLO22_Factory_009_600px.jpg 600w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/CLO22_Factory_009_600px-300x300.jpg 300w, https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/wp-content\/uploads\/2024\/08\/CLO22_Factory_009_600px-150x150.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t<\/div>\n\t\t\n\t\t<div class=\"cta-block__body\">\n\t\t\t<h2 class=\"cta-block__headline\">Build agents your way<\/h2>\n\t\t\t<p class=\"cta-block__text\">Create, deploy, and scale custom agents and workflows with Copilot Studio.<\/p>\n\t\t\t\t\t\t\t<div class=\"cta-block__actions\">\n\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-365-copilot\/microsoft-copilot-studio\/\"\n\t\t\t\t\t\tclass=\"btn cta-block__link btn-light\"\n\t\t\t\t\t\ttarget=\"_blank\"\t\t\t\t\t>\n\t\t\t\t\t\tTry Copilot Studio today\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/aside>\n","protected":false},"excerpt":{"rendered":"<p>See what&#8217;s new in Copilot Studio, April 2026: updates to workflows, increased control over agent operations, and an expanded agent usage estimator.<\/p>\n","protected":false},"author":114,"featured_media":7658,"template":"","cs-content-type":[935,934],"cs-topic":[999,939,940,941,950],"coauthors":[1014],"class_list":["post-7659","copilot","type-copilot","status-publish","has-post-thumbnail","hentry","cs-content-type-monthly-updates","cs-content-type-news","cs-topic-agent-adoption","cs-topic-agent-governance","cs-topic-agentic-ai","cs-topic-extensibility","cs-topic-microsoft-365-integrations-product-integrations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What&#039;s new in Copilot Studio: April 2026 updates and features | Microsoft Copilot Blog<\/title>\n<meta name=\"description\" content=\"See what&#039;s new in Copilot Studio, April 2026: updates to workflows, more control over agent operations, and an expanded agent usage estimator.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/copilot-studio\/new-and-improved-agent-governance-intelligent-workflows-and-connected-app-experiences\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What&#039;s new in Copilot Studio: April 2026 updates and features | Microsoft Copilot Blog\" \/>\n<meta property=\"og:description\" content=\"See what&#039;s new in Copilot Studio, April 2026: updates to workflows, more control over agent operations, and an expanded agent usage estimator.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cm-edgetun.pages.dev\/en-us\/microsoft-copilot\/blog\/copilot-studio\/new-and-improved-agent-governance-intelligent-workflows-and-connected-app-experiences\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft Copilot Blog\" \/>\n<meta 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