{"id":57227,"date":"2021-05-18T11:30:34","date_gmt":"2021-05-18T18:30:34","guid":{"rendered":""},"modified":"2022-04-11T15:19:28","modified_gmt":"2022-04-11T22:19:28","slug":"how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/future-of-work\/2021\/05\/18\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\/","title":{"rendered":"How mixed reality enables pharma innovation in a new world of hybrid work"},"content":{"rendered":"<p><span data-contrast=\"auto\"><img decoding=\"async\" class=\"col-xs-12 col-sm-6\" style=\"float: right;padding-left: 0px!important;padding-right: 0px!important;margin-bottom: 15px;margin-left: 15px\" src=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/blog\/wp-content\/uploads\/sites\/28\/2021\/05\/health-blog-image-2.png\" alt=\"Woman using Microsoft Dynamics 365 Remote Assist in a manufacturing setting.\" width=\"100%\">The&nbsp;pharmaceutical&nbsp;industry recently&nbsp;stunned&nbsp;the world&nbsp;by&nbsp;developing multiple COVID-19 vaccines faster than anyone thought possible. Intensive collaboration&nbsp;using&nbsp;advanced technology&nbsp;made it possible.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Pandemic-driven changes in how people work create new hurdles\u2014but&nbsp;also new opportunities.&nbsp;For example, restrictions on in-person work&nbsp;often made&nbsp;it impossible to have experts on site.&nbsp;<\/span><a href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/hololens\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Microsoft HoloLens<\/span><\/a><span data-contrast=\"auto\">&nbsp;and&nbsp;<\/span><a href=\"https:\/\/dynamics.microsoft.com\/en-us\/mixed-reality\/remote-assist\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Dynamics 365 Remote Assist<\/span><\/a><span data-contrast=\"auto\">&nbsp;helped manufacturers get back to work by enabling highly skilled professionals to work together and guide others remotely. Companies ready to take advantage of digital speed, scale, and collaboration are reaping the rewards.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<div>Mixed reality has played a key role for pharmaceutical research and manufacturing organizations looking to achieve that kind of rapid transformation. Discover how combining digital information with physical reality opens new ways to manage collaboration, upskill staff, and keep manufacturing chains up and running by downloading the <em><a title=\"https:\/\/info.microsoft.com\/en-us-landing-remoteserviceinpharmaceuticals.html\" href=\"https:\/\/info.microsoft.com\/en-us-landing-Remoteserviceinpharmaceuticals.html\" target=\"_blank\" rel=\"noreferrer noopener\">Remote service in pharmaceuticals: modernize operations with mixed reality<\/a><\/em>&nbsp;eBook.<\/div>\n<h3>Getting talent up to speed with immersive training<\/h3>\n<p><span data-contrast=\"auto\">More&nbsp;complex&nbsp;therapies and faster timelines&nbsp;mean more sophisticated skills are required of manufacturing personnel.&nbsp;Pharmaceutical companies need to find, train, and retain skilled technicians to&nbsp;deploy&nbsp;advanced processes.&nbsp;Using&nbsp;HoloLens&nbsp;and&nbsp;<\/span><a href=\"https:\/\/dynamics.microsoft.com\/en-us\/mixed-reality\/guides\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Dynamics 365 Guides<\/span><\/a><span data-contrast=\"auto\">, they can&nbsp;<\/span><a href=\"https:\/\/www.youtube.com\/watch?v=2h86OJT9OPo\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">provide training in context&nbsp;and&nbsp;get&nbsp;employees&nbsp;ready in hours instead of weeks or months.<\/span><\/a><span data-contrast=\"none\">&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">This&nbsp;speeds&nbsp;learning and helps drive consistency.&nbsp;New&nbsp;employees gain new skills&nbsp;and self-service access to&nbsp;information&nbsp;so they can&nbsp;solve issues&nbsp;independently.&nbsp;Trainees&nbsp;can also practice complex or hazardous procedures virtually first, helping reduce risk and improve safety.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Knowledge obtained over many years by master technicians can be recorded and used to train new employees at scale anywhere in the world.&nbsp;Recordings of training sessions provide valuable insight into areas of improvement and&nbsp;speed the deployment of best practices.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<h3>Ensuring uptime with efficient maintenance<\/h3>\n<p><span data-contrast=\"auto\">In addition to&nbsp;minimizing onboarding&nbsp;time&nbsp;and&nbsp;maximizing the productivity of their talent,&nbsp;pharmaceutical&nbsp;manufacturers need to keep equipment running at peak efficiency.&nbsp;Breakdowns can result in millions of dollars in lost productivity.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">With&nbsp;global facilities,&nbsp;scarce&nbsp;skills,&nbsp;and limited ability to travel and congregate,&nbsp;preventing downtime requires&nbsp;making the best use of&nbsp;field service capabilities.&nbsp;Dynamics 365 Remote Assist&nbsp;empowers&nbsp;technicians to&nbsp;<\/span><a href=\"https:\/\/www.youtube.com\/watch?v=d3YT8j0yYl0\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">collaborate without&nbsp;needing to be onsite<\/span><\/a><span data-contrast=\"auto\">. They can solve problems more efficiently by working together regardless of physical location.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">The individual performing&nbsp;the service can stay hands-on,&nbsp;accessing instructions and guidance&nbsp;in a&nbsp;hands-free,&nbsp;heads-up display rather than&nbsp;switching to a laptop or physical manual.&nbsp;Lead technicians&nbsp;can see everything that\u2019s happening in real time from anywhere.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">By reducing time and travel associated with on-site maintenance, HoloLens 2 and Dynamics 365 Remote Assist&nbsp;enable issues to&nbsp;be resolved in minutes or hours rather than days or weeks. They can also&nbsp;dramatically reduce costs. A&nbsp;<\/span><span data-contrast=\"none\">Forrester study on the <a href=\"https:\/\/info.microsoft.com\/ww-Landing-The-Total-Economic-Impact-of-Microsoft-Dynamics-365-Remote-Assist.html?lcid=EN-US\" target=\"_blank\" rel=\"noopener\">Total Economic Impact of Microsoft Dynamics 365 Remote Assist<\/a><\/span><span data-contrast=\"auto\">&nbsp;highlights the possibility of millions of dollars in savings for a typical large manufacturer.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<h3>Exploring the frontiers of possibility&nbsp;<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/h3>\n<p><span data-contrast=\"auto\">Training and maintenance are only the beginning of mixed reality in the pharmaceutical industry. At every step of the innovation value chain, the combination of physical and digital collaboration opens new doors.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Mixed reality helps manufacturers scale the deep technical knowledge possessed by senior employees.&nbsp;Scientists working in different locations can manipulate molecular models and explore data in new ways.&nbsp;Clinical trial&nbsp;managers can help participants maintain compliance without having to visit them in person. Even marketing teams are using mixed reality to understand customer needs<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<h3>Enabling highly secure innovation<\/h3>\n<p><span data-contrast=\"auto\">Of course, all of this is only possible&nbsp;using&nbsp;devices that comply with&nbsp;the industry\u2019s&nbsp;stringent security and safety protocols. Microsoft understands the needs of&nbsp;regulated&nbsp;manufacturers, which is why we&nbsp;developed&nbsp;<\/span><a href=\"https:\/\/azure.microsoft.com\/en-us\/blog\/hololens-2-industrial-edition-brings-mixed-reality-to-regulated-environments\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">HoloLens 2 Industrial Edition<\/span><\/a><span data-contrast=\"auto\">. It meets particle-emissions standards for entry and operation in clean-room environments, so&nbsp;pharma&nbsp;companies can&nbsp;bring digital capabilities into their most sensitive processes.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">We\u2019re also working&nbsp;closely with&nbsp;the pharma industry and key customers to&nbsp;help them meet&nbsp;their requirements under Good Clinical, Laboratory, and Manufacturing Practices (GxP)&nbsp;regulations.&nbsp;These include regulations enforced by the US Food and Drug Administration (FDA), as well as recognized guidelines for computerized systems in the EU.&nbsp;We&nbsp;offer&nbsp;<\/span><a href=\"https:\/\/docs.microsoft.com\/en-us\/compliance\/regulatory\/offering-gxp\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">extensive documentation<\/span><span data-contrast=\"auto\">&nbsp;<\/span><\/a><span data-contrast=\"auto\">about using Microsoft services, including&nbsp;Dynamics 365&nbsp;in&nbsp;GxP-regulated&nbsp;scenarios.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">In a world where hybrid work has become the norm, a hands-on industry like&nbsp;pharma&nbsp;must&nbsp;adapt quickly. Leaders have shown great resilience and are now seeking ways to build on the value they\u2019ve created.&nbsp;Learn more about how you can make the most of your talent, optimize operations, and innovate without limits using Microsoft mixed reality solutions&nbsp;by&nbsp;<\/span><a href=\"https:\/\/info.microsoft.com\/en-us-landing-Remoteserviceinpharmaceuticals.html\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">downloading our&nbsp;free&nbsp;eBook<\/span><\/a><span data-contrast=\"auto\">.&nbsp;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">&nbsp;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;pharmaceutical&nbsp;industry recently&nbsp;stunned&nbsp;the world&nbsp;by&nbsp;developing multiple COVID-19 vaccines faster than anyone thought possible. Intensive collaboration&nbsp;using&nbsp;advanced technology&nbsp;made it possible.&nbsp; Pandemic-driven changes in how people work create new hurdles\u2014but&nbsp;also new opportunities.&nbsp;For example, restrictions on in-person work&nbsp;often made&nbsp;it impossible to have experts on site.<\/p>\n","protected":false},"author":438,"featured_media":57239,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1539],"post_tag":[1641,1554],"content-type":[534],"coauthors":[1361,664,1436],"class_list":["post-57227","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-future-of-work","tag-hololens","tag-microsoft-dynamics-365","content-type-industry-trends"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How mixed reality enables pharma innovation in a new world of hybrid work - Microsoft in Business Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/future-of-work\/2021\/05\/18\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How mixed reality enables pharma innovation in a new world of hybrid work - Microsoft in Business Blogs\" \/>\n<meta property=\"og:description\" content=\"The&nbsp;pharmaceutical&nbsp;industry recently&nbsp;stunned&nbsp;the world&nbsp;by&nbsp;developing multiple COVID-19 vaccines faster than anyone thought possible. Intensive collaboration&nbsp;using&nbsp;advanced technology&nbsp;made it possible.&nbsp; Pandemic-driven changes in how people work create new hurdles\u2014but&nbsp;also new opportunities.&nbsp;For example, restrictions on in-person work&nbsp;often made&nbsp;it impossible to have experts on site.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/future-of-work\/2021\/05\/18\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\/\" \/>\n<meta property=\"og:site_name\" content=\"Microsoft in Business Blogs\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-18T18:30:34+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-11T22:19:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/wp-content\/uploads\/sites\/28\/2021\/05\/health-blog-image-2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1038\" \/>\n\t<meta property=\"og:image:height\" content=\"583\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kevin Dolan, Kunal Tanwar, Joshua West\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kevin Dolan, Kunal Tanwar, Joshua West\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 min read\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/\"},\"author\":[{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/author\\\/kevin-dolan\\\/\",\"@type\":\"Person\",\"@name\":\"Kevin Dolan\"},{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/author\\\/kunal-tanwar\\\/\",\"@type\":\"Person\",\"@name\":\"Kunal Tanwar\"},{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/author\\\/joshua-west\\\/\",\"@type\":\"Person\",\"@name\":\"Joshua West\"}],\"headline\":\"How mixed reality enables pharma innovation in a new world of hybrid work\",\"datePublished\":\"2021-05-18T18:30:34+00:00\",\"dateModified\":\"2022-04-11T22:19:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/\"},\"wordCount\":906,\"publisher\":{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/wp-content\\\/uploads\\\/sites\\\/28\\\/2021\\\/05\\\/health-blog-image-2.png\",\"keywords\":[\"HoloLens\",\"Microsoft Dynamics 365\"],\"articleSection\":[\"Future of work\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/\",\"url\":\"https:\\\/\\\/cm-edgetun.pages.dev\\\/en-us\\\/industry\\\/microsoft-in-business\\\/future-of-work\\\/2021\\\/05\\\/18\\\/how-mixed-reality-enables-pharma-innovation-in-a-new-world-of-hybrid-work\\\/\",\"name\":\"How mixed reality enables pharma innovation in a new world of hybrid work - 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