{"id":48501,"date":"2020-07-31T13:07:56","date_gmt":"2020-07-31T20:07:56","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/?p=48501"},"modified":"2020-08-04T17:43:24","modified_gmt":"2020-08-05T00:43:24","slug":"deliver-intelligent-supply-chain-to-fulfill-customer-demand","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2020\/07\/31\/deliver-intelligent-supply-chain-to-fulfill-customer-demand\/","title":{"rendered":"Deliver intelligent supply chain to fulfill customer demand"},"content":{"rendered":"

\"Woman
\nConsumers spent over $601B in online purchases in 2019.<\/span>\u00a0<\/span>To increase agility and visibility<\/span>,\u00a0<\/span>supply chain<\/span>\u00a0logistics<\/span>\u00a0<\/span>operations\u00a0<\/span>are trending towards transparent relationships between warehouses<\/span>, delivery operations, and online\u00a0<\/span>locations<\/span>. T<\/span>he truth is that modern consumers expect that when they shop for a product<\/span>, they\u00a0<\/span>want to have options for how they buy and receive them<\/span>.<\/span>\u00a0<\/span><\/p>\n

Transforming a supply chain into an intelligent operation calls for utilizing the cloud to leverage data and analytics to create a seamless customer experience<\/span>\u00a0while maintaining optimal margins<\/span>. That means aggregating data, optimizing end-to-end delivery logistics<\/span>\u00a0across all channels<\/span>, and leveraging the right tools to ensure that a retailer is compliant, secure, and resilient.\u00a0<\/span>\u00a0<\/span><\/p>\n

Predictive analytics build competitive customer service<\/span><\/b>\u00a0<\/span><\/p>\n

Walgreens recently decided to revamp its customer experience through a digital transformation<\/span><\/a>\u00a0that included\u00a0<\/span>rebuilt<\/span>\u00a0approaches to training and optimized supply chains. To accomplish the latter, they utilized Azure Synapse to help them pull from their vast amount of customer data to get insights on what consumers bought and how they shopped at their locations<\/span>\u00a0and online stores<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Positioning a retail operation to effectively predict and meet customer demand without waste has, historically, been a complex process that involved using past sales figures to inform future decisions.\u00a0<\/span>To update their own operations, Walgreens turned to real-time data and analytics–instead of looking to the past, they focused on the present.<\/span>\u00a0<\/span><\/p>\n

What does this mean for<\/span>\u00a0other<\/span>\u00a0retailers? More accurate demand management driven by algorithmic decision-making means that there are\u00a0<\/span>fewer<\/span>\u00a0instances where products aren\u2019t available<\/span>\u00a0for customers<\/span>. Likewise, if a product isn\u2019t available, a seller can utilize an online platform connected to the supply chain to\u00a0<\/span>provide information on when a product is available and if the customer can pre-order<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Now, retailers are turning to predictive analytics and transparent supply chains to help them utilize real-time data for a more accurate picture of customer behavior and availability. In turn, that helps them deliver the right products, at the right volume, to meet demand.\u00a0<\/span>\u00a0<\/span><\/p>\n

Optimized supply chains ensure business continuity<\/span><\/b>\u00a0<\/span><\/p>\n

An optimized supply chain not only helps you get products to market but provides the continuity<\/span>\u00a0and visibility<\/span>\u00a0retail businesses need to thrive. Real-time data and predictive analytics can help reduce waste associated with maintaining a network of warehouses and delivery trucks through intelligence derived from real-time data.\u00a0<\/span>\u00a0<\/span><\/p>\n

Microsoft ran into these challenges when they tried to open their Surface and Xbox supply chains with per-unit tracking<\/span><\/a>. To accomplish this, they partnered with a logistics company to track each unit through a single interface. Just by marking, tracking, and monitoring these devices, Microsoft was able to identify bottlenecks in shipping and fulfillment to optimize the supply chain.\u00a0<\/span>\u00a0<\/span><\/p>\n

As mentioned above, predictive analytics provide\u00a0<\/span>rich<\/span>\u00a0insights into how to meet the customer where they are.<\/span>\u00a0With the right kind of data,<\/span>\u00a0<\/span>t<\/span>hey\u00a0<\/span>can\u00a0<\/span>also provide insights for automated, predictive maintenance<\/span>,<\/span>\u00a0and alert systems. Predictive maintenance helps\u00a0<\/span>proactively\u00a0<\/span>identify where waste and inefficiencies\u00a0<\/span>might\u00a0<\/span>occur and when the best time is to repair or replace equipment.\u00a0<\/span>\u00a0<\/span><\/p>\n

Build supply chain resiliency with real-time data<\/span><\/b>\u00a0<\/span><\/p>\n

As supply chains become more complex,\u00a0<\/span>they often become more fragile<\/span>. Supply chains that are undergoing a digital transformation are obviously managing customer data, which means several layers of necessary compliance and security measures. Accordingly, it takes integrated security and compliance measures to make those supply chains safe and resilient.<\/span>\u00a0<\/span><\/p>\n

Retail businesses competing in physical and digital marketplaces are turning to centralized compliance and security solutions. These solutions help businesses manage their security obligations from\u00a0<\/span>an<\/span>\u00a0<\/span>integrated\u00a0<\/span>global\u00a0<\/span>dashboard\u00a0<\/span>while minimizing the chance that security flaws paralyze their supply chain.\u00a0<\/span>\u00a0<\/span><\/p>\n

Microsoft cloud solutions empower intelligent supply chains<\/span><\/b>\u00a0<\/span><\/p>\n

Cloud platforms like Dynamics 365 and Azure are empowering retail businesses to\u00a0<\/span>increase<\/span>\u00a0<\/span>their supply\u00a0<\/span>chain<\/span>\u00a0<\/span>intelligence<\/span>.\u00a0<\/span>Leveraging<\/span>\u00a0<\/span>the power of the cloud\u00a0<\/span>to\u00a0<\/span>provid<\/span>e<\/span>\u00a0analytics and AI\u00a0<\/span>enables\u00a0<\/span>retail supply chains\u00a0<\/span>to\u00a0<\/span>becom<\/span>e<\/span>\u00a0smarter in terms of how they serve their customers<\/span>\u00a0<\/span><\/p>\n

Dynamics 365 Supply Chain Management solutions provide a seamless interface for your employees with translates to a<\/span>n<\/span>\u00a0<\/span>improved\u00a0<\/span>experience for your customers. It also solves a lot of the problems associated with product management, as it provides automation for things like stock replenishment and transparent inventory availability.\u00a0<\/span>\u00a0<\/span><\/p>\n

W<\/span>ith Azure Synapse, retailers can utilize current customer and supply chain information to empower their staff to make sales while optimizing their entire supply chain from warehouse to\u00a0<\/span>digital\u00a0<\/span>storefront.\u00a0<\/span>\u00a0<\/span><\/p>\n

Azure Synapse blends data from multiple sources to provide real insight to fuel algorithmic and human decision<\/span>\u00a0<\/span>making.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

The mission of any company looking to enrich their supply chain should be\u00a0<\/span>improved\u00a0<\/span>analytics, transparency, and\u00a0<\/span>end<\/span>–<\/span>to<\/span>–<\/span>end\u00a0<\/span>optimization<\/span>\u00a0and orchestration<\/span>. Microsoft supports this mission with the right tools and features to empower retailers to build the intelligent supply chain they need to compete and be successful.<\/span>\u00a0<\/span><\/p>\n

To learn more about transforming your supply chain, read the free e-book\u00a0<\/span>Intelligent Retail Guide: Optimizing your Supply Chain<\/span><\/i><\/a>\u00a0<\/span><\/i>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Consumers spent over $601B in online purchases in 2019.\u00a0To increase agility and visibility,\u00a0supply chain\u00a0logistics\u00a0operations\u00a0are trending towards transparent relationships between warehouses, delivery operations, and online\u00a0locations. The truth is that modern consumers expect that when they shop for a product, they\u00a0want to have options for how they buy and receive them.<\/p>\n","protected":false},"author":182,"featured_media":48582,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1536],"post_tag":[1551],"content-type":[],"coauthors":[1263],"class_list":["post-48501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-transformation","tag-retail"],"yoast_head":"\nDeliver intelligent supply chain to fulfill customer demand - Microsoft in Business Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/microsoft-in-business\/business-transformation\/2020\/07\/31\/deliver-intelligent-supply-chain-to-fulfill-customer-demand\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Deliver intelligent supply chain to fulfill customer demand - Microsoft in Business Blogs\" \/>\n<meta property=\"og:description\" content=\"Consumers spent over $601B in online purchases in 2019.\u00a0To increase agility and visibility,\u00a0supply chain\u00a0logistics\u00a0operations\u00a0are trending towards transparent relationships between warehouses, delivery operations, and online\u00a0locations. 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