{"id":45420,"date":"2020-04-08T13:00:10","date_gmt":"2020-04-08T20:00:10","guid":{"rendered":"https:\/\/cm-edgetun.pages.dev\/industry\/blog\/?p=45420"},"modified":"2025-04-23T08:15:06","modified_gmt":"2025-04-23T15:15:06","slug":"agility-continuity-and-risk-management-for-financial-services","status":"publish","type":"post","link":"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/blog\/financial-services\/2020\/04\/08\/agility-continuity-and-risk-management-for-financial-services\/","title":{"rendered":"Agility, continuity, and risk management for financial services"},"content":{"rendered":"<p><span data-contrast=\"auto\">It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. As the situation rapidly changes, all of us in the business world are learning and adapting\u00a0<\/span><span data-contrast=\"auto\">as quickly as possible<\/span><span data-contrast=\"auto\">\u00a0to respond to the crisis at hand and keep our communities safe.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">he<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">current\u00a0<\/span><span data-contrast=\"auto\">implications of COVID-19\u00a0<\/span><span data-contrast=\"auto\">on the financial services industry\u00a0<\/span><span data-contrast=\"auto\">are profound<\/span><span data-contrast=\"auto\">, and the long-term impact on the economy is unclear.\u00a0<\/span><span data-contrast=\"auto\">As we\u2019ve been communicating with our banking, capital markets, <\/span><span data-contrast=\"auto\">and<\/span><span data-contrast=\"auto\">\u00a0insurance\u00a0<\/span><span data-contrast=\"auto\">customers\u00a0<\/span><span data-contrast=\"auto\">around the globe, their most pressing priorities are centered around four key areas<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Keeping employees safe and productive.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">A<\/span><span data-contrast=\"auto\">djusting operating models and services to support customers and help those who need\u00a0<\/span><span data-contrast=\"auto\">the most\u00a0<\/span><span data-contrast=\"auto\">assistance. <\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">M<\/span><span data-contrast=\"auto\">inimiz<\/span><span data-contrast=\"auto\">ing<\/span><span data-contrast=\"auto\">\u00a0any operational disruption to keep financial services running for businesses and consumers<\/span><span data-contrast=\"auto\"> while meeting regulatory and compliance obligations.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"7\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Managing risk.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">We are seeing\u00a0<\/span><span data-contrast=\"auto\">inspiring\u00a0<\/span><span data-contrast=\"auto\">examples<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">from financial institutions\u00a0<\/span><span data-contrast=\"auto\">that\u00a0<\/span><span data-contrast=\"auto\">have quickly adapted to new ways of working<\/span><span data-contrast=\"auto\">\u00a0and serving their customers<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">B<\/span><span data-contrast=\"auto\">anks\u00a0<\/span><span data-contrast=\"auto\">have<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">activated\u00a0<\/span><span data-contrast=\"auto\">Microsoft\u00a0<\/span><span data-contrast=\"auto\">365 and Teams\u00a0<\/span><span data-contrast=\"auto\">in place<\/span><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">allowing their employees to work remotely<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">We\u00a0<\/span><span data-contrast=\"auto\">have\u00a0<\/span><span data-contrast=\"auto\">help<\/span><span data-contrast=\"auto\">ed<\/span><span data-contrast=\"auto\">\u00a0insurance compan<\/span><span data-contrast=\"auto\">ies quickly\u00a0<\/span><span data-contrast=\"auto\">deploy\u00a0<\/span><span data-contrast=\"auto\">l<\/span><span data-contrast=\"auto\">ive-<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">tream<\/span><span data-contrast=\"auto\">\u00a0events<\/span><span data-contrast=\"auto\">\u00a0through\u00a0<\/span><span data-contrast=\"auto\">Microsoft\u00a0<\/span><span data-contrast=\"auto\">Teams<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0which\u00a0<\/span><span data-contrast=\"auto\">h<\/span><span data-contrast=\"auto\">as allowed them to<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">mov<\/span><span data-contrast=\"auto\">e<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">from\u00a0<\/span><span data-contrast=\"auto\">physical\u00a0<\/span><span data-contrast=\"auto\">to virtual\u00a0<\/span><span data-contrast=\"auto\">customer\u00a0<\/span><span data-contrast=\"auto\">event<\/span><span data-contrast=\"auto\">s.\u00a0<\/span><span data-contrast=\"auto\">O<\/span><span data-contrast=\"auto\">nline training for<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">remo<\/span><span data-contrast=\"auto\">te<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">servicing\u00a0<\/span><span data-contrast=\"auto\">and remote selling\u00a0<\/span><span data-contrast=\"auto\">will be<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">immediate\u00a0<\/span><span data-contrast=\"auto\">trends as well<\/span><span data-contrast=\"auto\">.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In response to<\/span><span data-contrast=\"auto\">\u00a0the social distancing\u00a0<\/span><span data-contrast=\"auto\">guidance<\/span><span data-contrast=\"auto\">\u00a0associated with<\/span><span data-contrast=\"auto\">\u00a0C<\/span><span data-contrast=\"auto\">OVID<\/span><span data-contrast=\"auto\">-19<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">regulators\u00a0<\/span><span data-contrast=\"auto\">have\u00a0<\/span><span data-contrast=\"auto\">issu<\/span><span data-contrast=\"auto\">ed<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">t<\/span><span data-contrast=\"auto\">em<\/span><span data-contrast=\"auto\">porary\u00a0<\/span><span data-contrast=\"auto\">fac<\/span><span data-contrast=\"none\">ilitative measures to\u00a0<\/span><span data-contrast=\"none\">enab<\/span><span data-contrast=\"none\">le\u00a0<\/span><span data-contrast=\"none\">customer interaction<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-contrast=\"none\">thr<\/span><span data-contrast=\"none\">o<\/span><span data-contrast=\"none\">ugh<\/span><span data-contrast=\"none\">\u00a0n<\/span><span data-contrast=\"none\">on-<\/span><span data-contrast=\"none\">face-to-face<\/span><span data-contrast=\"none\">\u00a0channel<\/span><span data-contrast=\"none\">s<\/span><span data-contrast=\"none\">,<\/span><span data-contrast=\"none\">\u00a0specif<\/span><span data-contrast=\"none\">i<\/span><span data-contrast=\"none\">cally\u00a0<\/span><span data-contrast=\"none\">allowing\u00a0<\/span><span data-contrast=\"none\">the\u00a0<\/span><span data-contrast=\"none\">use of technology<\/span><span data-contrast=\"none\">, such as the\u00a0<\/span><span data-contrast=\"none\">recent\u00a0<\/span><span data-contrast=\"none\">guidance issued from the Hong Kong Monetary Authority<\/span><span data-contrast=\"auto\">\u00a0and\u00a0<\/span><span data-contrast=\"none\">by the\u00a0<\/span><a href=\"https:\/\/www.fdic.gov\/coronavirus\/faq-fi.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">U.S. Federal Deposit\u00a0<\/span><span data-contrast=\"none\">I<\/span><span data-contrast=\"none\">nsurance<\/span><span data-contrast=\"none\">\u00a0Corporation<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We applaud this leadership.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">I also want<\/span><span data-contrast=\"auto\">ed<\/span><span data-contrast=\"auto\">\u00a0to share\u00a0<\/span><span data-contrast=\"auto\">several<\/span><span data-contrast=\"auto\">\u00a0resources, solutions and best practices from Microsoft that can help support\u00a0<\/span><span data-contrast=\"auto\">the financial services industry\u2019s\u00a0<\/span><span data-contrast=\"auto\">immediate priorities and needs during these challenging times.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<h2>Supporting employee safety<\/h2>\n<p><span data-contrast=\"auto\">To help you focus on the health and well-being of your employees and access the most current data, situation reports, and analysis, we have<\/span><span data-contrast=\"auto\">\u00a0a number of<\/span><span data-contrast=\"auto\">\u00a0resources for you and your teams to use<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">You can\u00a0<\/span><span data-contrast=\"auto\">utilize\u00a0<\/span><a href=\"https:\/\/powerapps.microsoft.com\/blog\/crisis-communication-a-power-platform-template\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Crisis Communication<\/span><\/a><span data-contrast=\"auto\">, a Power Platform app template<\/span><span data-contrast=\"auto\">\u00a0that offers<\/span><span data-contrast=\"auto\">\u00a0steps to quickly build and implement an app for your organization to coordinate information<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">sharing and collaboration in response to evolving conditions.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Chatbots have proven to be an effective tool to help both customers and employees get the information and support they need quickly\u2014<\/span><span data-contrast=\"auto\">becoming\u00a0<\/span><span data-contrast=\"auto\">even more critical in times of crisis. Here are some\u00a0<\/span><a href=\"https:\/\/powervirtualagents.microsoft.com\/blog\/building-a-crisis-faq-bot-using-power-virtual-agents\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">best practices and tips<\/span><\/a><span data-contrast=\"auto\"> for building a crisis response bot for your organization using Power Virtual Agents.<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"8\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Many organizations have found our<\/span><span data-contrast=\"auto\">\u00a0<\/span><a href=\"https:\/\/bing.com\/covid\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Bing Coronavirus Tracker<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">very useful<\/span><span data-contrast=\"auto\">\u00a0in\u00a0<\/span><span data-contrast=\"auto\">accessing<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">the latest fact-based information, statistics, and news on the current state of the COVID-19 virus.<\/span><span data-contrast=\"auto\">\u00a0I encourage you to\u00a0<\/span><span data-contrast=\"auto\">add this to your key resource list.<\/span><\/li>\n<\/ul>\n<h2>Supporting remote\u00a0work\u00a0scenarios<\/h2>\n<p><span data-contrast=\"auto\">For those financial services employees\u00a0<\/span><span data-contrast=\"auto\">who can work from home,<\/span><span data-contrast=\"auto\">\u00a0we can help enable remote collaboration and productivity through Microsoft Teams.\u00a0<\/span><span data-contrast=\"auto\">Microsoft Teams\u00a0<\/span><span data-contrast=\"auto\">also\u00a0<\/span><span data-contrast=\"auto\">help<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">\u00a0strengthen connections with both employees and customers\u00a0<\/span><span data-contrast=\"auto\">through virtual events\u00a0<\/span><span data-contrast=\"auto\">with the same level of security measures.\u00a0<\/span><span data-contrast=\"auto\">Additionally,\u00a0<\/span><span data-contrast=\"auto\">it\u00a0<\/span><span data-contrast=\"auto\">offers a\u00a0<\/span><span data-contrast=\"auto\">powerful way\u00a0<\/span><span data-contrast=\"auto\">to<\/span><span data-contrast=\"auto\">\u00a0serve high-priority customers and high-risk communities through virtual banking.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">If you\u2019re already using Microsoft Teams,\u00a0<\/span><a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">visit this help and le<\/span><span data-contrast=\"none\">a<\/span><span data-contrast=\"none\">rning page<\/span><\/a><span data-contrast=\"auto\">\u00a0to get tips and help on getting the most out of Teams at your company.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">If you\u2019re a current\u00a0<\/span><span data-contrast=\"auto\">Microsoft\u00a0<\/span><span data-contrast=\"auto\">365 subscriber, you already have access to <a href=\"https:\/\/products.office.com\/microsoft-teams\/group-chat-software\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Teams<\/a>.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">If you\u2019re not,\u00a0<\/span><span data-contrast=\"auto\">Microsoft Teams is\u00a0<\/span><a href=\"https:\/\/docs.microsoft.com\/MicrosoftTeams\/e1-trial-license\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">now available free for 6 months covering your enterprise<\/span><\/a><span data-contrast=\"auto\">, with\u00a0<\/span><a href=\"https:\/\/cm-edgetun.pages.dev\/fasttrack\/microsoft-365\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">FastTrack<\/span><\/a><span data-contrast=\"auto\">\u00a0as free enablement for Teams configuration and adoption<\/span><span data-contrast=\"auto\">.\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">To help customers learn from our first-hand experience over the past few weeks, we have compiled\u202f<\/span><a href=\"https:\/\/cm-edgetun.pages.dev\/microsoft-365\/blog\/2020\/03\/18\/making-the-switch-to-remote-work-5-things-weve-learned\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">expertise and guidance to optimize remote work environments<\/span><\/a><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">We are also sharing a\u00a0<\/span><a href=\"https:\/\/cm-edgetun.pages.dev\/microsoft-365\/blog\/wp-content\/uploads\/sites\/2\/2020\/04\/Work-from-home-guide.pptx\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">comprehensive work-from-home guide<\/span><\/a><span data-contrast=\"auto\">\u00a0we created for our own employees, which you can tailor for your organization.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Start the\u00a0<\/span><a href=\"https:\/\/go.microsoft.com\/fwlink\/p\/?linkid=2077039\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Enterprise Mobility and Security E5 trial<\/span><\/a><span data-contrast=\"auto\">\u00a0for identity threat protection and information security.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"12\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Join our\u202f<\/span><a href=\"https:\/\/techcommunity.microsoft.com\/t5\/enabling-remote-work\/ct-p\/RemoteWork\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Enabling Remote Work community<\/span><\/a><span data-contrast=\"auto\">\u202fto stay up-to-date on best-practice sharing for all employees.\u202f<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<\/ul>\n<h2>Supporting business continuity and agility<\/h2>\n<p><span data-contrast=\"auto\">We recognize the critical role our technology and services play in your operations and business continuity.\u00a0<\/span><span data-contrast=\"auto\">As companies operationalize to address new and unique challenges, we have mobilized our global response plan to help customers stay up and running\u00a0<\/span><span data-contrast=\"auto\">while accommodating new demand.<\/span><span data-contrast=\"auto\">\u00a0And as you work to flex your operating models to serve your customers in new ways<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">and redefine what it means to support them, increasing the use of digital capabilities can enable\u00a0<\/span><span data-contrast=\"auto\">improved processes and seamless customer service. Here are\u00a0<\/span><span data-contrast=\"auto\">some of the steps we are taking and ways we can further support<\/span><span data-contrast=\"auto\">:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-aria-posinset=\"1\" data-aria-level=\"1\">Learn more about our commitment to cloud services continuity through the following updates published on the Azure blog: <a href=\"https:\/\/azure.microsoft.com\/blog\/our-commitment-to-customers-and-microsoft-cloud-services-continuity\/\" target=\"_blank\" rel=\"noopener noreferrer\">Our commitment to customers and Microsoft cloud services continuity<\/a> and <a href=\"https:\/\/azure.microsoft.com\/blog\/update-2-on-microsoft-cloud-services-continuity\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 1.4rem\">Update #2 on Microsoft cloud services continuity<\/span><\/a>.<\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"10\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">We will continue to communicate with customers proactively and transparently about our cloud policies through the <\/span><a href=\"https:\/\/cm-edgetun.pages.dev\/trust-center\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Microsoft Trust Center<\/span><\/a><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">nd we are committed to supporting every customer through this difficult period.\u202f<\/span><\/li>\n<\/ul>\n<h2>Managing risk across the enterprise<\/h2>\n<p><span data-contrast=\"auto\">It\u2019s also<\/span><span data-contrast=\"auto\">\u00a0critical for banks and insurers to quantify the impact of COVID-19 on their portfolios and adjust business accordingly. You can speed your decisions<\/span><span data-contrast=\"auto\">\u00a0with rapid risk analysis and deep insight\u00a0<\/span><span data-contrast=\"auto\">with high performance compute for workloads<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0like credit risk and portfolio risk for banking and actuarial policy risk analysis and product pricing for insurance.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">L<\/span><span data-contrast=\"auto\">earn more about\u00a0<\/span><a href=\"https:\/\/docs.microsoft.com\/previous-versions\/azure\/industry-marketing\/financial\/risk-grid-banking-overview\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">risk grid computing in banking<\/span><\/a><span data-contrast=\"auto\">\u00a0without incurring capital cost or managing infrastructure.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"9\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Review the<\/span><span data-contrast=\"auto\">\u00a0insurance\u00a0<\/span><span data-contrast=\"none\">solution guide for actuarial risk analysis and financial modeling<\/span><span data-contrast=\"auto\">\u00a0to learn how cloud computing provides scale for extensive risk modeling in less time.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/li>\n<\/ul>\n<h2>Responding to\u00a0COVID-19 together<\/h2>\n<p><span data-contrast=\"auto\">These are just some of the ways we can help support\u00a0<\/span><span data-contrast=\"auto\">your\u00a0<\/span><span data-contrast=\"auto\">business<\/span><span data-contrast=\"auto\">.\u00a0<\/span><span data-contrast=\"auto\">As things are changing daily\u2014and we all learn and adjust as we go\u2014we\u2019ll continue to share new <\/span><span data-contrast=\"auto\">insights and resources. As our CEO Satya Nadella<\/span><span data-contrast=\"auto\">\u00a0talked about in\u00a0<\/span><span data-contrast=\"auto\">his recent<\/span><span data-contrast=\"auto\">\u00a0<\/span><a href=\"https:\/\/www.linkedin.com\/pulse\/coming-together-combat-covid-19-satya-nadella\/?trackingId=bLmri5HXKrVXwk7OdMhcFg\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">LinkedIn article<\/span><\/a><span data-contrast=\"auto\">,\u00a0<\/span><span data-contrast=\"auto\">we view our role as\u00a0<\/span><span data-contrast=\"auto\">a digital-first responder to <\/span><span data-contrast=\"auto\">all the first responders on the front lines<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\">\u00a0who are critical to the continuity and stability of services in every country.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Our thoughts are with the people affected and the medical professionals working around the clock to help those most in need. And we want to thank our financial institutions for\u00a0<\/span><span data-contrast=\"auto\">their<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">efforts and leadership to continue to serve our communities during this\u00a0<\/span><span data-contrast=\"auto\">unprecedented\u00a0<\/span><span data-contrast=\"auto\">time.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Please know that we are here for you and want to do all that we can to\u00a0<\/span><span data-contrast=\"auto\">help you overcome the challenges that this pandemic presents to you and your customers. Stay safe and stay well.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/news.microsoft.com\/covid-19-response\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-contrast=\"none\">Find\u00a0<\/span><span data-contrast=\"none\">Microsoft\u2019s latest\u00a0<\/span><span data-contrast=\"none\">COVID-19 resources\u00a0<\/span><span data-contrast=\"none\">and updates\u00a0<\/span><span data-contrast=\"none\">here<\/span><\/a>.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" data-wac-het=\"1\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. As the situation rapidly changes, all of us in the business world are learning and adapting\u00a0as quickly as possible\u00a0to respond to the crisis at hand and keep our communities safe.<\/p>\n","protected":false},"author":582,"featured_media":45474,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ms_queue_id":[],"ep_exclude_from_search":false,"_classifai_error":"","_classifai_text_to_speech_error":"","footnotes":""},"categories":[1523],"post_tag":[],"content-type":[1483],"coauthors":[2643],"class_list":["post-45420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-financial-services","content-type-thought-leadership","review-flag-2-1593580438-395","review-flag-6-1593580459-232","review-flag-free-1593619515-401","review-flag-microsofts-microsofts","review-flag-new-1593580249-279"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Agility, continuity, and risk management for financial services - Microsoft Industry Blogs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cm-edgetun.pages.dev\/en-us\/industry\/blog\/financial-services\/2020\/04\/08\/agility-continuity-and-risk-management-for-financial-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Agility, continuity, and risk management for financial services - Microsoft Industry Blogs\" \/>\n<meta property=\"og:description\" content=\"It would be an understatement to say that the COVID-19 pandemic has changed our lives, both personally and professionally. 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