The importance of empathy in customer service
The pandemic has been challenging in many ways. It has impacted nearly every facet of our lives with disruptions in supply chains, millions furloughed, and much more.
Collaboration
Foster a culture of teamwork with Microsoft Dynamics 365 collaboration tools, where shared goals meet shared success, enabling seamless cooperation across your business landscape. Unite your workforce with solutions that simplify communication, enhance productivity, and drive collective innovation.
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Top companies share how Dynamics 365 and Teams empower employees to collaborate like never before
Empowering everyone to collaborate as one business, everywhere. -
Microsoft partners with Shopify to expand Dynamics 365 Business Central ecosystem
Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. -
Your guide to Dynamics 365 at Microsoft Ignite 2021
Microsoft Ignite kicks off in just a few days. -
A blueprint for cross-organization collaboration: marketing and sales
It’s one of the toughest challenges for organizations today: how to foster collaboration in a workplace that is more decentralized than ever, with people scattered across offices and locations. -
Meet Context IQ—A new way to collaborate in a hyperconnected business
Across industries, businesses are experiencing a tectonic shift in how, when, and where people work. -
2022 release wave 1 plans for Dynamics 365 and Power Platform now available
Today, we published the 2022 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between April 2022 and September 2022. -
FedEx and Dynamics 365 reimagine commerce experiences
The pandemic has sped up the adoption of digital technologies to obtain data insights. -
Microsoft HoloLens 2 and mixed reality bridge physical reality and digital experiences
Across industries, companies are finding practical ways to bridge physical reality and digital experiences using hands-free headsets and augmented reality solutions to inform decisions and action on insights produced by smart, connected solutions. -
Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions
The challenges of the past few years have highlighted that no business is immune to sudden changes. -
How Context IQ improves collaboration in Dynamics 365
At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it. -
A year of new connections—thank you Power Platform and Dynamics 365 Communities
Thousands of new relationships, one big community—thank you To all communities, we’d like to say thank you.
