See what’s new for Dynamics 365 at the Microsoft Business Applications Launch Event
Organizations face new challenges every day. Priorities change, markets shift, opportunities emerge—the pace isn’t slowing down.
AI
Discover AI within Microsoft Dynamics 365, where cutting-edge intelligence meets business acumen, equipping leaders with the foresight to navigate tomorrow’s challenges today. Transform your operations with AI-powered insights that redefine efficiency and innovation in the digital era.
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4 ways to accelerate revenue with Dynamics 365 Sales and AI
If sales were simple, then every seller and every sales organization would be successful. -
Dynamics 365 helps build the retail supply chain of the future
Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. -
Convert data into 3D assets using Dynamics 365 Guides, AI Builder, and Power Automate
As digital transformation drives innovation and transforms the way we work, we see business operations and traditional internal processes being disrupted daily. -
Dynamics 365 Marketing approaches responsible AI with intention
At Microsoft Ignite, Microsoft Dynamics 365 Marketing announced a range of new AI features. -
Why AI and real-time visibility are a game-changer for order lifecycle management
In recent years, retailers, consumer packaged goods (CPG) companies, and manufacturers have incorporated direct-to-consumer (D2C) business models into their go-to-market strategies to give end customers the options to order from anywhere and ship to everywhere. -
Dynamics 365 Commerce enables the modern and intelligent store
As the retail industry rebounds from the unparalleled disruptions to store operations over the last year, the store’s role in merchant strategy is evolving and being reimagined. -
Introducing voice channel for Dynamics 365 Customer Service
Today, I am excited to announce the general availability of the first-party voice channel for Microsoft Dynamics 365 Customer Service. -
Dynamics 365 Intelligent Order Management is now generally available
Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. -
Drive personalized interactions with real-time customer journey orchestration
We are announcing real-time customer journey orchestration capabilities in Dynamics 365 Marketing will be released for public preview as part of the April 2021 Wave 1 updates in Europe and North America. -
Unify ecosystem-wide data with a flexible customer data platform
In today’s digital economy, delivering an exceptional customer experience across every touchpoint has quickly become a competitive differentiator. -
Partnering with C3.ai and Adobe to re-invent CRM with AI
As organizations worldwide continue to respond and react to a new business climate, we have seen more clearly than ever that the traditional approach to business applications is no longer sufficient.
